Summary: Seeking a confident and friendly Customer Experience Advisor to actively engage with customers, promote Motor Vehicle Breakdown policies, and ensure positive customer satisfaction. Highlights: 1. Engage with customers and promote Motor Vehicle Breakdown policies 2. Build rapport and maintain positive customer relationships 3. Provide professional customer service with strong attention to detail We are looking for a confident, friendly Customer Experience Advisor to join our team. This role focuses on actively engaging with customers, promoting Motor Vehicle Breakdown policies, and ensuring a positive customer experience from start to finish. If you enjoy talking to people, building strong relationships, and following up to make sure customers are happy, this could be the role for you. About the Role *Actively engage with customers and promote Motor Vehicle Breakdown policies *Conduct customer satisfaction follow‑ups to ensure a high-quality experience *Build rapport and maintain positive relationships with customers *Provide professional customer service via phone and computer-based systems *Ensure accuracy and strong attention to detail in all interactions Hours *Monday to Friday *9:00am – 4:00pm *No weekends What We’re Looking For *Good computer skills *Confident and friendly telephone manner *A genuine people person who enjoys talking with customers *Strong attention to detail *Reliable, organised, and customer-focused If you take pride in delivering great customer experiences and ensuring customer satisfaction, we’d love to hear from you.
Trademe · HR
Trademe · HR
