Summary: This pivotal Customer Services Representative role offers huge variety, serving as the first point of contact for trade customers and supporting the yard team. Highlights: 1. Enjoy huge variety in your role as a Customer Services Representative. 2. Be the first point of contact for trade customers and support the yard team. 3. Opportunity to learn and progress in a pivotal customer service role. As a Customer Services Representative at CARTERS Nelson you will enjoy huge variety in your role, based in the Showroom as the first point of contact for our trade customers, as well as supporting the yard team, operating a fork lift to load trailers for our trade customers and unload delivery trucks. This pivotal role is important to help keep up the pace and our commitment to delivering exceptional customer services for our loyal customers. With opportunity to learn and progress, your main duties will be to: * Ensure a high level of customer service is always provided, and company policies are followed * Ensuring a safe & professional work environment is maintained * Identifying products quickly and efficiently * Processing sales documentation * Maintaining showroom stock levels & product displays About you The ideal candidate will have a commitment to outstanding customer service and support and have the following skills and qualities: * Ability to work under pressure. * Strong organisational skills and multi-tasking skills are essential. * A team player with the right attitude. * A real people person with a natural talent for building trust and rapport with our customers. * Strong computer skills * Building industry knowledge is advantageous. Benefits to Building your Career with Carters * Security and work-life balance. This is a permanent, full-time job. * Competitive remuneration package * 7.5% benefits package to support your health and wealth. Includes Southern Cross Health Insurance paid for by Carters, Superannuation Savings Scheme, Life and Disability Insurance, and Kiwisaver. * Company buying privileges across all CARTERS stores. * Training, Development and Promotional opportunities Apply to work with CARTERS today! Please note that this role is only available to candidates with valid working rights in New Zealand (citizen, permanent resident or hold a valid work visa)
Trademe · HR
Trademe · HR
