Description
Summary:
Taupo Toyota is seeking a Service Advisor to be the crucial link between customers and the workshop, ensuring smooth service operations and a top-quality customer experience.
Highlights:
1. Full training and ongoing support provided, no automotive experience needed
2. Opportunity to work in a newly renovated, modern dealership
3. Be part of an award-winning group with career growth opportunities
Join a workplace where your skills are valued and your contribution matters. Taupo Toyota is looking for a Service Advisor to join our friendly and high-performing Service team.
In this key role, you'll be the crucial link between our customers and our workshop — helping ensure every service runs smoothly from booking to handover. Your day will involve coordinating jobs, keeping customers informed, managing admin and payments, and working with our technicians to deliver a top-quality customer experience every time.
We're proud to offer full training and ongoing support — so even if you don't have previous automotive experience, we'll help you build the knowledge and confidence to thrive. All you need to bring is great communication & people skills, a positive attitude, and a willingness to learn.
It's an exciting time to join us — our dealership and workshop are currently undergoing extensive renovations and upgrades, transforming Taupo Toyota into a modern, fresh space that will set a new benchmark for customer experience and team comfort.
Why Taupo Toyota?
* Be part of an award-winning dealership group with strong culture and supportive leadership
* No weekend work – enjoy work-life balance in stunning Taupo
* Full support and amazing franchise training development
* Exciting modern facilities – our dealership upgrade is officially underway
* Career growth opportunities across our wider Hawkes Bay Toyota Group network
* Recognition programs and staff events – we celebrate success together
You'll need to bring:
* Excellent communication and customer service skills
* Strong organisation and attention to detail
* A positive, can-do attitude and team mindset
* Basic computer skills and confidence with admin tasks
* NZ residency
* NZ Drivers licence
Why now?
With our exciting new dealership in progress, this is the perfect time to join Taupo Toyota. If you're looking for a role where no two days are the same — and where you'll be supported, valued, and part of a great team — we'd love to hear from you.
Apply now or drop into our Spa Road dealership for a confidential chat.