Mitre 10 Wellington Central is a brand new store in the heart of the City! As we prepare to welcome our community, we're looking for a reliable and customer-focused Security Team Member to be the friendly face at our front door. About the Role As a Security Team Member, you'll play a key role in creating a safe, welcoming environment for our customers and team. You'll be stationed at the entrance, greeting customers, monitoring foot traffic, and helping deter theft or suspicious activity. You'll also assist with health & safety protocols and support the wider team when needed. Key Responsibilities * Greet customers with a warm and professional manner * Monitor entry and exit points for security and safety * Identify and report any suspicious behaviour or incidents * Assist with emergency procedures and store evacuations if required * Support loss prevention efforts and work closely with store leadership * Maintain a visible presence and uphold Mitre 10's values What We're Looking For * Previous experience in security, retail, or customer service is a plus * Strong communication and observational skills * Calm under pressure and confident in handling difficult situations * Reliable, punctual, and professional * A current Certificate of Approval (COA) is preferred but not essential – we can support the right candidate to obtain one Why Join Us? * Be part of a brand-new store opening in the heart of Wellington * Work with a supportive and passionate team * Flexible hours and a variety of shifts available * Opportunities for growth and development within Mitre 10 Apply now to be part of something exciting and help us build a safe and welcoming space for our community!