Description
Summary:
Seeking a confident, proactive team player and decision-maker passionate about solving problems, improving processes, and thriving in a fast-paced environment.
Highlights:
1. Lead from the front and embrace change in a dynamic role
2. Build strong relationships and drive continuous improvement
3. Utilize problem-solving skills to resolve issues proactively
**Job Description**
Are you a **team player** who leads from the front, thrives under pressure, and embraces change? We’re looking for a confident **decision-maker** who’s passionate about solving problems, improving processes, and keeping things moving in a fast-paced environment.
**What you’ll do:**
- Coordinate transport schedules while adapting to changing customer needs.
- Build strong relationships with drivers, scheduling team, and key stakeholders.
- Communicate clearly and effectively – whether it’s face-to-face, over the phone, or in writing.
- Identify issues quickly and work proactively to resolve them.
- Seek out efficiencies and improvements that benefit the whole team.
**What you'll bring:**
- A collaborative mindset – you work well with others and build trust easily.
- Strong problem-solving skills – you don’t just spot issues, you fix them.
- The ability to stay cool under pressure and make smart decisions fast.
- A drive for continuous improvement – you’re always looking for better ways to do things.
**Experience**
- Proven scheduling experience
- Experience leading a team
**Qualifications**
**Essential:**
- NCEA Level 3 or equivalent
- Transport Operations background
**Required:**
- Knowledge of Dangerous Goods
- Familiarity with Port and Rail facilities and booking processes
**Skills:**
- Strong analytical and problem-solving skills
- Intermediate MS Office proficiency
- Good technical aptitude
- Excellent organizational and time management skills
- Ability to thrive in a team environment
- Excellent written and verbal communication
- Strong interpersonal skills
- Customer service focus
- Proactive and forward-thinking mindset