This is a fantastic opportunity for an experienced fire alarm technician ready to step up and use their industry expertise to support team development and company growth. About the Role: We’re looking for a motivated Service Supervisor to lead day-to-day fire alarm servicing operations. This hands-on role will initially be split 60/40 between the tools and supervision, progressing towards 80/20 as the team grows. You won’t be managing a team directly, but you'll play a key role in mentoring technicians and supporting the department manager in delivering exceptional service. Key Responsibilities: - Lead and coordinate daily service operations - Perform and support fire alarm servicing, fault-finding, and upgrade work - Ensure compliance with NZS 4512 and all safety standards - Mentor technicians and apprentices, sharing your expertise to upskill the wider team - Build strong client relationships and manage service queries What You’ll Bring: - Minimum 5 years’ experience in the fire protection industry - NZ Certificate Level 4 in Fixed Fire Protection Systems (Fire/Sprinkler) - Strong technical and leadership skills - Full NZ Driver’s License and Site Safe card - Familiarity with Simpro, Uptick, or similar systems (preferred, not essential) - NZ Resident or Citizen will only be considered. What’s On Offer: - $90-110,000k + company vehicle - Career growth and the opportunity to shape this role - A supportive, experienced, and collaborative team - A varied and autonomous position where your input truly matters If this role sounds of interest, then please apply or email katie@kinetic.co.nz or call 0221760308 directly for a confidential discussion.