Description
Summary:
As an Operations Lead, you'll drive manufacturing, warehousing, and customer service, leading by example and actively participating in daily operations.
Highlights:
1. Lead manufacturing, warehousing, and customer service functions
2. Hands-on role with direct involvement in production and operations
3. Develop staff and optimise processes for operational efficiency
As Operations Lead, you’ll drive our manufacturing, warehousing, and customer service functions. You’ll lead by example - rolling up your sleeves alongside the team to meet production targets and deliver a standout experience for our customers. You will have specific responsibility for the operation of the mixing room where our livestock marking crayon products are formulated ready for filling.
Key Responsibilities
• Leadership & Staff Management: Train, supervise, and develop staff, fostering a supportive and productive work environment
• Hands-On Involvement: During crayon manufacture (3 to 6 weeks per year) you will operate the crayon mixing room ensuring batches are correctly mixed for filling the next day. This will require working in PPE with heavy lifting.
• Lead by example and participate in daily operations, including customer services, manufacturing and other essential areas of the business
• Operational Efficiency: Implement and refine processes to optimise production performance
• Compliance: Ensure compliance with H&S and other relevant regulations
• Continual Improvement: Identify areas for improvement using data and feedback.
What We're Looking For
• Proven experience in operations, with a willingness to work hands-on and lead by example
• Strong organisational, delegation and collaboration skills
• Ability to visualise and plan daily and weekly operations and adapt as needed
• Proficiency in computing and an apetite to fully utilise the features in our Infusion software to simplify and enhance the management of our business