APL Group is the market leader of window and doors systems in New Zealand. Recognised for our pioneering and innovative approach, we provide an end-to-end service for our customers in the New Zealand building industry. We proudly put our people first and aim to create long term career prospects for every person in every team. We have an exciting opportunity for an energetic, experienced, and reliable individual to step into this vital front-line role on a fixed-term parental leave cover. The position will run from August 2025 to approximately April 2026. We are looking for a warm, friendly, and confident person, as they will be the company’s first point of contact for customers, associates, and the general public. You will be responsible for: Maintaining good interpersonal relationships with staff and visitors Greeting all visitors and ensuring that processes are followed, such as signing in and out Handling all incoming calls in a professional and friendly manner Providing accurate and efficient administration services Supporting the administration team where required The successful candidate must have the following: Previous experience in a similar or front-line customer-focused role preferred Outstanding communication skills Outgoing personality with a high standard of personal presentation Passion for delivering outstanding customer service in a timely manner Articulate, confident, and trustworthy Strong attention to detail, organisational skills, and a commitment to quality A team player who contributes to a productive and efficient workplace Proficiency in Microsoft Office Suite Hours: 8.00am – 5.00pm Monday to Thursday, and 8.00am – 4.30pm on Friday. If you’ve got the right attitude and experience, and you're looking for a fixed-term role with a market-leading company, this could be the perfect opportunity for you.