Description
Summary:
APL Group seeks an energetic, experienced, and reliable individual for a vital front-line role, serving as the company's first point of contact for customers and visitors.
Highlights:
1. Opportunity to be the company's first point of contact
2. Engage in a customer-focused, administrative support role
3. Join a market-leading company with a people-first approach
APL Group is the market leader of window and doors systems in New Zealand. Recognised for our pioneering and innovative approach, we provide an end-to-end service for our customers in the New Zealand building industry. We proudly put our people first and aim to create long term career prospects for every person in every team.
We have an exciting opportunity for an energetic, experienced, and reliable individual to step into this vital front-line role.
We are looking for a warm, friendly, and confident person, as they will be the company’s first point of contact for customers, associates, and the general public.
You will be responsible for:
Maintaining good interpersonal relationships with staff and visitors
Greeting all visitors and ensuring that processes are followed, such as signing in and out
Handling all incoming calls in a professional and friendly manner
Providing accurate and efficient administration services
Supporting the administration team where required
The successful candidate must have the following:
Previous experience in a similar or front-line customer-focused role preferred
Outstanding communication skills
Outgoing personality with a high standard of personal presentation
Passion for delivering outstanding customer service in a timely manner
Articulate, confident, and trustworthy
Strong attention to detail, organisational skills, and a commitment to quality
A team player who contributes to a productive and efficient workplace
Proficiency in Microsoft Office Suite
Hours: 8.00am – 5.00pm Monday to Thursday, and 8.00am – 4.30pm on Friday.
If you’ve got the right attitude and experience, and you're looking for a fixed-term role with a market-leading company, this could be the perfect opportunity for you.