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You will bring:\r\n\r\n\r\n* Proven ability to inspire, mentor, and motivate a team to deliver exceptional customer service and meet performance targets.\r\n* Strong customer service focus with a proactive approach to resolving queries and ensuring high satisfaction levels.\r\n* Operational knowledge to support asset lifecycle management, compliance requirements, and maintenance standards.\r\n* Supplier and stakeholder management skills to build strong relationships, influence outcomes, and maintain service continuity.\r\n* Financial and analytical capability to prepare accurate reports, analyse performance, and manage cost control measures.\r\n* Technology and process improvement expertise to implement tools that enhance efficiency and reporting accuracy, with proficiency in ERP systems (SAP, JDE) and Microsoft Office.\r\n* Compliance and governance knowledge to ensure all activities meet regulatory standards and company policies.\r\n\r\n**Why you will enjoy working here | Ko te take ka parekareka e koe ki te mahi ki kōnei**\r\n\r\nDowner is committed to delivering excellence by ensuring our people have the environment and the means to be successful. 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The latter is great if you’re a student looking for some part time work around your studies. Working Holiday Visas are welcome too. \r\n\r\nPrevious sales experiences is desired. You must be unafraid of asking for financial contributions and motivated to achieve targets. Comprehensive training and support provided by our dedicated team of professionals. Market leading wages and benefits in the sector. \r\n\r\nWhat We Offer:\r\n*$28.95 Hourly rate \r\n*Health insurance\r\n*Comprehensive bonus scheme with ability to earn up to $200 extra per week\r\n*Permanent contract with paid leave \r\n*Full time Monday to Friday 12:15 pm - 8:45 pm with an early finish at 6:15pm on Friday\r\n*Part time Monday to Thursday 5:00 pm - 8:45 pm \r\n\r\nAuckland based: \r\n*Hybrid work arrangement (work from office everyday or work from office Tuesdays and Thursdays, work from home Monday, Wednesday, Friday)\r\n*Substantial kitchen facilities - tea, coffee, hot chocolate, all milks, ideal for preparing your own lunch when office based\r\n*Fantastic Mount Eden location walkable from the CBD and served by high frequency bus services\r\n\r\nOther locations: \r\n*Work from home \r\n*No commuting expenses or travel to work time when working from home.\r\n\r\nCome join our vibrant team of telefundraisers. We pride ourselves on our team culture. Our employees regularly say it is the best thing about working here.\r\n\r\nWe have lots of fun calling environmentally conscious supporters all around the country inspiring them to join a fantastic organisation saving the planet. There is nothing more rewarding than fundraising for a cause that makes a huge difference. If this sounds like you please apply now. We look forward to hearing from you!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762984341000","seoName":"telefundraiser","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-sales-outbound/telefundraiser-6438199568614511/","localIds":"28","cateId":null,"tid":null,"logParams":{"tid":"3aee76e6-e9b8-49bc-8836-b1489031c843","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Earn $28.95 per hour","Health insurance and bonuses","Hybrid work arrangement"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hamilton,Waikato Region","unit":null}]},"addDate":1762984341298,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Matamata-Piako District, Waikato Region, New Zealand","infoId":"6377462770944311","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Sales Consultant - Noel Leeming, Matamata (Casual)","content":"**Company Description**Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major brands, offering countless opportunities to grow and connect.\r\n\r\nOur stores offer a wide range of products, and our Passionate Experts provide end-to-end service from offering support and advice to delivering and installing purchases. Customers rely on us to help them walk away with the perfect product to suit their needs.\r\n\r\n**Job Description** **What will you be doing?**\r\n\r\nAs a Sales Consultant, you will help provide the best solution to all customers and ensure a memorable experience in-store. Yes, we offer awesome products, but we know our customers purchase from us because we also offer expert service, which plays a crucial role in setting us apart from our competitors.\r\n\r\nIn this role, your main responsibilities will be:\r\n\r\n- Selling a wide range of tech products.\r\n- Building strong relationships with customers and assisting with their inquiries.\r\n- Ensuring the store is presentable and welcoming.\r\n- Supporting your fellow team members to achieve daily targets and creating great team culture.\r\n\r\n**Qualifications** **Who are we looking for?**\r\n\r\nThis role is ideal for an individual with a passion for sales, whether you are an experienced salesperson or looking to develop and take that first step into a sales career from a customer-focused role. We are looking for a team player who is a proactive problem-solver with excellent interpersonal skills, always keeping the customer front of mind. As a technology and appliance company, we are particularly interested in individuals who are eager to learn about the latest innovations and trends in our industry. If you have a bit of a competitive side and are keen to problem solve to deliver exceptional customer experiences, apply now!\r\n\r\n**Additional Information**What can Noel Leeming offer you?\r\n\r\n- Team Card: Awesome Warehouse Group discount card for all our brands\r\n- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.\r\n- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.\r\n- Counseling: Through Benestar, you can access free confidential counseling and advice.\r\n- Career Progression: an excellent steeping stone into other internal opportunities.\r\n- Plus loads more!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758239279000","seoName":"sales-consultant-noel-leeming-matamata-casual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service/sales-consultant-noel-leeming-matamata-casual-6377462770944311/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5535bee0-f8a1-4158-b52b-d79c81a3661e","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Sell tech products","Build customer relationships","Support team culture"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Waikato Region","unit":null}]},"addDate":1758239278979,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Waikato District, Waikato Region, New Zealand","infoId":"6361226697753711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Mitre 10 Waihi - Zone Team Member","content":"Mitre 10 Waihi is a proud, family-owned and operated local business. As a diverse and expanding company, our vision is to offer high-quality products, exceptional value, and expert advice to ensure our customers enjoy an affordable and seamless DIY experience.\r\n\r\nAs a Retail Team Member, you will play a crucial role in delivering exceptional customer service and ensuring a positive shopping experience. Your responsibilities include assisting customers with their inquiries, maintaining store cleanliness and restocking shelves. \r\n\r\nWe are currently seeking experienced Customer Service Team Member to join us on a permanent basis.\r\n\r\nThis is a part-time position in the Seasonal, Plumbing, Bathroom & Kitchen Zone.\r\n\r\nWednesday to Saturday (33 Hours Per Week) Wednesday to Friday, 8.00am - 5.00pm. Saturday, 8.00am - 4.00pm\r\n\r\nWhat you can expect in this role:\r\n* Providing friendly and knowledgeable assistance to customers, helping them select the right supplies for their needs.\r\n* Offering expert advice and tips to customers, helping them achieve the best results with their projects.\r\n* Working closely with other team members to ensure a smooth and efficient operation of the department.\r\n* Engaging in various physical tasks, including lifting and moving heavy items\r\n\r\n \r\n\r\nWe offer the successful applicant: * Competitive remuneration\r\n* A stable positive team environment\r\n* Corporate discounts via Mitre 10's 'Perks App'\r\n* Excellent support and training\r\n* Staff Perks such as Birthday Day - Day Off, Trauma Insurance, Bonus Scheme\r\n* Generous staff discount\r\n\r\nWe are committed to ensuring that our team arrives home safe every day so, we require all successful candidates to complete a pre-employment drug & alcohol screen. Due to the fast-paced nature of our recruitment team, our vacancy close dates may be subject to change, if you think you'd look great in orange make sure you apply as soon as possible. Please apply online before Monday 18th August 2025 No applications will be accepted in store.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074978000","seoName":"mitre-10-waihi-zone-team-member","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service/mitre-10-waihi-zone-team-member-6361226697753711/","localIds":"15","cateId":null,"tid":null,"logParams":{"tid":"23049852-efd9-4ebc-a3f7-a04f20befd1b","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Part-time role in Seasonal, Plumbing, Bathroom & Kitchen Zone","Competitive remuneration and staff perks","Friendly customer service and team collaboration"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Waikato Region","unit":null}]},"addDate":1756970835762,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Waikato District, Waikato Region, New Zealand","infoId":"6361224189709011","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Service Advisor | Ingham Cambridge ","content":"Drive customer satisfaction and your career forward with us!\r\n\r\n\r\n\r\n\r\nAbout the Role:\r\n\r\nWe're looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge. In this role, you'll be the crucial link between our customers and the workshop, ensuring every vehicle service runs smoothly, from booking to completion. You'll play a key role in delivering exceptional customer service, maintaining strong relationships, and supporting workshop efficiency.\r\n\r\n\r\n\r\n\r\nKey Responsibilities:\r\n\r\n * Greet customers and manage vehicle check-in/check-out\r\n * Coordinate service bookings and workshop schedules\r\n * Communicate clearly with customers and technicians\r\n * Prepare accurate service quotes and invoices\r\n * Follow up with customers to ensure satisfaction\r\n * Promote additional products and services\r\n\r\n\r\n\r\n\r\nWhat you'll need to succeed:\r\n\r\n * 2 - 3 years' experience in customer service or a service advisor role\r\n * A friendly, professional manner with excellent communication skills\r\n * Strong attention to detail and ability to multitask\r\n * Tech-savvy with basic admin and invoicing skills\r\n * Full NZ driver's licence\r\n * NZ residency or a valid work visa\r\n\r\n\r\n\r\n\r\nWhat we offer:\r\n\r\n * Competitive salary depending on experience\r\n * Full-time, permanent role (minimum 40 hours/week)\r\n * Ongoing training and manufacturer-specific support\r\n * Career advancement within a trusted NZ automotive group\r\n\r\n\r\n\r\n\r\nAbout Ingham:\r\n\r\nIngham is one of New Zealand's most established automotive groups, representing quality brands across the country. We are committed to excellence, innovation, and delivering the best for our customers and team.\r\n\r\n\r\n\r\n\r\nApply Now:\r\n\r\nTake the next step in your automotive career - Apply today or visit Ingham Driven for more information.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074768000","seoName":"service-advisor-ingham-cambridge","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service/service-advisor-ingham-cambridge-6361224189709011/","localIds":"15","cateId":null,"tid":null,"logParams":{"tid":"92b699cf-5405-4dfc-9367-1f14e23cf9ce","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Excellent customer service role","Competitive salary based on experience","Permanent full-time position"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Waikato Region","unit":null}]},"addDate":1756970639820,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Waikato District, Waikato Region, New Zealand","infoId":"6361222997401711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Service Receptionist","content":"Ingham Mitsubishi – Te Awamutu\r\n\r\nYour friendly face is the first step to great service. Join us today!\r\n\r\n\r\n\r\n\r\nAbout the Role:\r\nWe're seeking a motivated Service Receptionist to join our Mitsubishi team in Te Awamutu. This frontline position is ideal for someone with a passion for people, top-notch communication skills, and a strong eye for detail. You'll be the first point of contact for service customers — managing bookings, greeting clients, and supporting the service team with admin tasks that keep everything running smoothly.\r\n\r\n\r\n\r\n\r\nKey Responsibilities:\r\n\r\n * Welcome customers and manage drop-offs/pick-ups\r\n * Answer phones and respond to service-related enquiries\r\n * Book and schedule vehicle services\r\n * Prepare service invoices and quotes\r\n * Communicate with technicians and update customers on progress\r\n * Ensure a tidy and professional front-of-house environment\r\n\r\n\r\n\r\n\r\nWhat you'll bring:\r\n\r\n * 2+ years in customer service or admin (automotive a bonus)\r\n * A friendly, professional manner with great communication skills\r\n * Ability to multitask under pressure\r\n * Strong computer skills and attention to detail\r\n * Full NZ driver's licence\r\n * NZ residency or a valid work visa\r\n\r\n\r\n\r\n\r\nWhat we offer:\r\n\r\n * Competitive salary based on experience\r\n * Target based monthly bonus incentive\r\n * Permanent full-time role with stability\r\n * Ongoing training and growth within the Ingham Group\r\n * Be part of a close-knit team that values collaboration and excellence\r\n\r\nAbout Ingham:\r\nIngham is one of New Zealand's leading automotive groups, representing trusted brands across the country. We pride ourselves on delivering quality service and creating rewarding careers for our people.\r\n\r\n\r\n\r\n\r\nApply Now:\r\nReady to take the next step in your automotive career? Apply today via our careers page at www.inghamdriven.nz, or send your CV and cover letter to stefan.cooper@inghamdriven.nz","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074668000","seoName":"service-receptionist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service/service-receptionist-6361222997401711/","localIds":"15","cateId":null,"tid":null,"logParams":{"tid":"d91c5f3b-0dc8-4f9d-aa02-7e2fc5e7496e","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Friendly customer service role","Manage bookings and admin tasks","Competitive salary with bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Waikato Region","unit":null}]},"addDate":1756970546672,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Hamilton, New Zealand","infoId":"6454987446028911","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Replenishment Operations Specialist","content":"**Roster option 1**\r\n• Tuesday: 11:30 AM - 8:00 PM\r\n• Wednesday: 9:30 AM - 6:00 PM\r\n• Thursday: 6:30 AM - 3:00 PM\r\n• Friday: 6:30 AM - 3:00 PM\r\n• Saturday: 6:30 AM - 3:00 PM\r\n\r\n\r\n ****\r\n\r\n * This is a 4 month fixed term contract\r\n\r\n * Manage and maintain process flow for an assigned workstream.\r\n\r\n * Collaborate closely with your Team Leader and 'swarm' to ensure efficiency.\r\n\r\n * Ensure uninterrupted process completion and strict adherence to established guidelines.\r\n\r\n**Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New Zealand**\r\n\r\nWith over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day.\r\n\r\nWe're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.\r\n\r\nWe embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!\r\n\r\n**What you'll do | Hei mahi**\r\n\r\n * Execute Operations & Stock Management: Ensure accurate and timely completion of routines, leading the \"swarm\" to correctly handle tasks, and overseeing all teams to fill shelves and manage deliveries according to standards.\r\n\r\n * Team Leadership & Development: Lead on-job training and coaching for team members, and champion a safe and healthy work environment.\r\n\r\n * Maintain Store Standards: Ensure all teams are filling to correct standards, prioritize shelf-friendly packaging, and manage overstocks effectively.\r\n\r\n * Resolve Issues Proactively: Timely escalate process-related issues to the Function Lead for resolution.\r\n\r\n * Contribute to Store Leadership: Step up as Acting Store Manager on scheduled shifts and actively participate in \"Better Together\" connections to foster team collaboration.\r\n\r\n**What you’ll bring | Hei koha**\r\n\r\n * Process Excellence & Learning: You demonstrate a strong ability in process excellence and a commitment to continuous learning.\r\n\r\n * Collaborative Partnerships: You excel at building and maintaining collaborative partnerships with other functions and stakeholders.\r\n\r\n * Effective Team Leadership: You effectively lead teams, delegating tasks, monitoring progress, coaching, providing feedback, and motivating members.\r\n\r\n * Compliance Expertise & Communication: You are an expert in compliance within your function and possess exceptional communication skills to clearly articulate tasks and standards.\r\n\r\n * Values-Aligned Behavior: Your actions consistently align with company values.\r\n\r\n**What you'll experience | Nga Huanga**\r\n\r\n * Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.\r\n\r\n * Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.\r\n\r\n * A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.\r\n\r\n**Endless possibilities with Woolworths Group | Ko Woolworths Tatou**\r\n\r\nWe're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – to create better experiences together for a better tomorrow.\r\n\r\nHere you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.\r\n\r\n**Everyone belongs Woolworths Group | No Woolworths tatou**\r\n\r\nWe believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.\r\n\r\nWe encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.\r\n\r\nDiscover more opportunities with Woolworths Group","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764295894000","seoName":"replenishment-operations-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service/replenishment-operations-specialist-6454987446028911/","localIds":"28","cateId":null,"tid":null,"logParams":{"tid":"bf6d6399-218b-41c8-b500-a311e48412b1","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["4 month fixed term contract","Lead team in process flow management","Collaborate with Team Leader for efficiency"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hamilton,Waikato Region","unit":null}]},"addDate":1764295894221,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Hamilton, New Zealand","infoId":"6435202370073911","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Train Attendant (Fixed Term)","content":"Position Description\r\n\r\nHe whakamārama mo te tūranga mahi | About the role:\r\nYou will ensure that all our customers enjoy an outstanding experience while travelling on our services. You will be responsible for delivering a first-rate food and beverage service and provide a prompt and professional service to our customers. You will thrive on the satisfaction of delivering high customer service and exceeding our customers' expectations.\r\n\r\nNgā pukenga e rapu nei mātou | What (skills) you will bring:\r\nYou will come from a background in either hospitality or customer service experience and have a strong ability to communicate with people from all walks of life. You will have good level of physical fitness, as this role requires long days working on your feet on a moving train and lifting heavy luggage. You will understand numbers and accurately handle cash and conduct stock takes.\r\n\r\nYour positive, can-do attitude will see you go far in this role. You will happily go the extra mile, and nothing will be too much trouble. You will enjoy connecting with our customers, many of whom are tourists from all corners of the world. This role requires a full NZ Driver’s Licence.\r\n\r\n * You like working in a role where you are stretched every day, where no day will ever be the same\r\n * You enjoy working in a team environment to achieve the common goal of impeccable customer experience\r\n * You can multitask, problem solve and can do these things on the fly if an issue arises\r\n * You would like to be part of a team that is crucial to the freight and customer movement around the country - you will also be responsible for customer wellbeing ensuring everyone is kept safe on their journeys\r\n * You don’t get easily flustered under pressure and can remain calm and focused in potentially stressful situations\r\n * Don’t want to take your work home with you – at the end of your shift, that is where your working day ends\r\n * Ability to deliver top quality customer service\r\n\r\n\r\nNōu te rourou | What's in it for you:\r\n * Competitive hourly rate with excellent penal rates\r\n * Work with amazing views and scenery\r\n * Fully paid training\r\n * Uniform provided\r\n * Access to discounted travel, health insurance & holiday houses across NZ as part of our Staff Welfare Trust\r\n\r\nKua rite, kia rite | Ready to Make a Difference?\r\nIf you’re a driven leader with a passion for safety, efficiency, and teamwork, we want to hear from you. Join us in delivering a better, safer rail network for New Zealand.\r\n\r\nApply now and help us keep Aotearoa connected, sustainable, and moving forward.\r\n\r\nRā aukati | Application Close: 30 November 2025 (unless filled sooner)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762750185000","seoName":"train-attendant-fixed-term","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service/train-attendant-fixed-term-6435202370073911/","localIds":"28","cateId":null,"tid":null,"logParams":{"tid":"6149cba0-e405-451c-a386-12e34595d023","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Excellent customer service","Competitive hourly rate","Fully paid training"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hamilton,Waikato Region","unit":null}]},"addDate":1762750185161,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Hamilton, New Zealand","infoId":"6415397548096211","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Service Officer ","content":"**About the Role**\r\n\r\nAs a Customer Service Officer (CSO) working with our client, you will be essential in delivering outstanding customer service and supporting business objectives. Your role involves engaging with customers, ensuring satisfaction, handling inquiries, managing accounts, and building strong relationships with domestic and commercial clients while maintaining operational excellence.\r\n\r\n**Benefits:**\r\n\r\n* Pay Rate $26.00 per hour.\r\n* Work locally and have good hours of potentially 40 hours per week.\r\n* Training and development opportunities to enhance your skills and career growth.\r\n* Potential ongoing work with a reputable company.\r\n* A positive, safety-focused work environment ensures you get home safely daily.\r\n* EAP support services are available for you and your family.\r\n* Support from your Programmed Account Manager.\r\n\r\n**Key Responsibilities:**\r\n\r\n* **Customer Interaction**: Professionally handle calls, emails, and inquiries, resolving complaints efficiently with a customer-first approach.\r\n* **Account Management**: Assist with billing and account queries and maintain accurate customer data, including processing payments and orders.\r\n* **Compliance**: Ensure adherence to regulatory requirements for installations and customer holdings.\r\n* **Reports and Documentation**: Maintain daily reports and records in line with company systems.\r\n* **Customer Retention**: Support business growth by leveraging company offerings to retain and acquire customers.\r\n\r\n**You Will Have:**\r\n\r\n* Strong communication and telephone skills.\r\n* Customer-focused with a proactive approach to managing complaints and concerns.\r\n* Strong attention to detail and accuracy in account and record management.\r\n\r\n* Previous customer service experience, ideally within the utilities or energy sector.\r\n\r\n* Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 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Your versatility is essential in this role as you also will be responsible for delivering outstanding service to our building trade customers in the timber yard and showroom. The ideal candidate will also be able to operate a forklift to load and unload deliveries when needed.\r\n\r\nYou'll be the perfect fit for this role if you thrive on accuracy and efficiency of information and processes as you:\r\n\r\n * Conduct detailed inspections and accurately document all incoming goods, ensuring precise barcoding and pricing records are maintained.\r\n * Sustain inventory levels, ensure seamless stock replenishment, conduct daily audits of stock receipts and coordinate with relevant departments to ensure adequate supplies are available. \r\n * Provide top-notch customer service by identifying the right products efficiently, assembling and loading customer orders and processing sales documentation\r\n * Recommend suitable products, tailored to customer preferences.\r\n\r\nAbout you\r\nAs well as your commitment to delivering exceptional customer service, you will have the following skills, qualities, and certifications:\r\n\r\n * Valid FULL NZ Driver's License is Essential\r\n * Forklift F Endorsed Licence with OSH Certificate is desirable\r\n * Physically fit\r\n * Someone who values teamwork and approaches tasks with a positive mindset\r\n * Attention to detail and accurate data entry\r\n * Capable in navigating computer systems with a firm grasp of technology\r\n * Building industry knowledge is advantageous. \r\n\r\nAdvantages of Advancing Your Career with Carters\r\n\r\n * Stability and a focus on work life balance, this role offers permanent full-time employment.\r\n * Attractive compensation package\r\n * 7.5% benefits package designed to support your health and financial security. 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Our people are at the heart of everything we do – protecting what matters most for our clients through integrity, professionalism, and service excellence.\r\n\r\nWe are currently seeking an experienced and motivated Client Security Operations Centre (SOC) – Team Leader to join our Hamilton branch. This critical role is responsible for leading a high-performing team within a 24/7 operations centre, delivering real-time monitoring and rapid response services on behalf of a key national client.\r\n\r\n\r\nAbout the Role\r\n\r\nAs the SOC Team Leader, you’ll play a pivotal role in ensuring the smooth and effective operation of the Security Operations Centre. You’ll be responsible for team leadership, rostering, compliance, performance coaching, and daily coordination of operational security tasks. You’ll also act as a primary point of contact for client stakeholders and internal teams alike, ensuring that all services are delivered with professionalism, reliability, and responsiveness.\r\n\r\nKey Responsibilities:\r\n\r\nOversee day-to-day operations within the operation centre, ensuring full roster coverage and consistent service delivery.\r\nAssist with recruitment, onboarding, and training of new team members, ensuring readiness before solo deployment.\r\nLead quality assurance efforts, including regular performance audits and follow-up training as needed.\r\nDevelop, manage, and optimise team rosters to maintain 24/7 operational coverage.\r\nServe as the key liaison between the SOC team, FIRST Security management, and the client’s key personnel.\r\nCoordinate the allocation of resources for both routine operations and urgent, ad hoc assignments.\r\nEnsure all security systems and procedures are live, effective, and accurately documented.\r\nContribute to policy and procedural development and ensure ongoing compliance.\r\nSupport continuous improvement of surveillance and alarm response operations.\r\nTroubleshoot high-level alarm issues and minimise technical system outages through contractor liaison.\r\nContribute to reporting and data quality across all incidents, threats, and operational events.\r\n\r\n \r\nAbout You\r\n\r\nTo be successful in this role, you'll bring a strong foundation in operational security leadership, excellent communication skills, and the ability to guide and grow a team in a fast-paced environment.\r\n\r\nYou will have:\r\nA current NZ Certificate of Approval (COA), or eligibility to obtain one.\r\nPrevious experience in security operations, preferably within a command or control centre.\r\nProven leadership capability – able to manage people, rosters, and performance with confidence.\r\nExcellent verbal and written communication skills.\r\nStrong attention to detail, problem-solving ability, and initiative.\r\nGood working knowledge of security systems and surveillance equipment.\r\nThe ability to remain calm and effective under pressure, especially in emergency situations.\r\n\r\n \r\n\r\nWhat We Offer\r\n\r\nA vital leadership role with one of New Zealand’s most trusted security providers.\r\nCompetitive salary and benefits.\r\nA supportive team environment with access to development and upskilling opportunities.\r\nOngoing training to support your growth and success.\r\n\r\n\r\nApplicants for this position should have NZ residency or a valid NZ work visa.\r\nIf these positions are of interest to you, Apply NOW!!","price":"NZ$25-30/hour","unit":"per hour","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074987000","seoName":"security-operations-centre-team-leader","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service-call-centre/security-operations-centre-team-leader-6361226802137711/","localIds":"28","cateId":null,"tid":null,"logParams":{"tid":"fc7f09a9-48a3-4dc8-8a0c-251467f60ddf","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Lead SOC team in Hamilton","Ensure 24/7 operational coverage","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hamilton,Waikato Region","unit":null}]},"addDate":1756970843916,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Hamilton, New Zealand","infoId":"6361226305190711","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Dispatcher","content":"Express Dispatcher | Hamilton | Permanent full time \r\n\r\n\r\n* Location: 1 Earthmover Cres, Hamilton\r\n* Full time position\r\n* Monday to Friday: 7am to 3:30pm\r\n\r\n \r\n\r\nImagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.\r\n\r\nWorking from our Waikato depot, our Dispatcher role involves allocation of incoming jobs, becoming a health and safety champion and creating a positive team environment. You'll deliver an exceptional level of service to manage queries from customers. Each day is fast paced and varied putting your problem-solving skills to the test. \r\n\r\n \r\n\r\nWe're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.\r\n\r\n \r\n\r\nhttps://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go!\r\n\r\n \r\n\r\nWhat can we offer you?\r\n\r\n\r\n* Learning and development opportunities to help support your career goals\r\n* A value's driven organisation that supports and respects its employees\r\n* A safe and secure work environment\r\n* A stable government owned agency who isn't going anywhere!\r\n\r\n \r\n\r\nWhat we need from you: \r\n\r\n\r\n* Be available to work Monday to Friday: 7am to 3:30pm\r\n* Reliable transport \r\n* Previous experience in a customer facing environment, ideally retail \r\n* Problem solving skills - can you think on the fly and find the best outcomes?\r\n* Administration and data entry skills\r\n* Confidence to interact with people from all backgrounds face to face, phone and email\r\n\r\n \r\n\r\nAll applicants will be required to provide proof of their eligibility to work in New Zealand. 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You will have a mature attitude and be process orientated.\r\n\r\nTo be successful in this role you will also have:\r\n\r\n•\tExcellent attention to detail\r\n•\t2yrs minimum experience with MS Word and Excel is essential\r\n•\tExcellent written and verbal communication skills\r\n•\tProactive problem-solving skills\r\n•\tThe ability to follow instructions.\r\n•\tProficient computer and keyboard skills\r\n•\tA fast learner that can pick up things very quickly \r\n•\tAbility to pass a Ministry of Justice check\r\n•\tFlexibility with your time\r\n \r\n\r\nFurther benefits:\r\n\r\n•\tFull access to First Security’s ‘Perks’ program with extensive discounts across a wide range of retailers, petrol and grocery.\r\n•\tStrong company focus on training and development – How can we help you grow?\r\n•\tOngoing support, Welfare checks and a positive culture on Health and Safety to ensure you and your team go home to your Whanau.\r\n•\tFull Access to EAP and Support services, including confidential counselling and financial budgeting services for both yourself and your family.\r\n\r\nIf you have a passion for safety and want to contribute to improving your local community, we want to hear from you! 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We're looking for an enthusiastic and capable Receptionist & Administrator to join our dynamic team at Ingham Hamilton, located in Te Rapa. This is a full-time, Monday to Friday role with a trusted New Zealand-owned company, known and respected in the automotive industry.\r\n\r\nWhy Join Us?\r\n\r\nAt Ingham, we're proud to be a New Zealand-owned automotive group with a reputation for excellence and a strong local presence. As part of our team, you'll be supported by passionate professionals and enjoy working in a fast-paced, customer-focused environment.\r\n\r\nAbout the Role:\r\n\r\nWe're seeking someone who is confident, proactive, and enjoys working independently. You'll be the first point of contact for visitors and customers, while also handling a wide range of administrative duties that keep our dealership running smoothly.\r\n\r\nKey Responsibilities:\r\n\r\n * Provide first-class front desk and reception service to customers and visitors.\r\n * Support day-to-day administration within the dealership.\r\n * Accurately & efficiently process bank reconciliations, EFTPOS, and account journals.\r\n * Handle incoming phone calls in a professional and efficient manner.\r\n * Manage administration not limited to accounts payable and receivable, invoicing, and reconciliations.\r\n * Also assisting with debtors, cash sales, and customer account follow-ups.\r\n * Liaise with business partners, suppliers, and internal departments.\r\n * Maintain accurate records across various dealership systems.\r\n * Support continuous improvement in admin processes and systems.\r\n * Provide backup for other admin team members as needed.\r\n\r\nWe're Looking For Someone Who:\r\n\r\n * Has experience in administration or reception, ideally in a busy setting.\r\n * Brings a high level of computer literacy and attention to detail.\r\n * Is customer-focused, professional, and well-presented.\r\n * Communicates clearly and confidently, both verbally and in writing (Excellent interpersonal skills)\r\n * Is adaptable and comfortable with change and technology.\r\n * Has strong organisational skills and enjoys working as part of a team.\r\n\r\nExperience in the automotive industry is a bonus but not essential, we value your attitude, willingness to learn, and potential.\r\n\r\nWhat We Offer:\r\n\r\n * A stable, long-term opportunity with a respected NZ-owned group.\r\n * Competitive remuneration based on experience.\r\n * Ongoing support, in-house training, and development opportunities.\r\n * A friendly, inclusive, and professional team environment.\r\n * The chance to be part of a business that's embracing growth and innovation.\r\n\r\nIf you're looking for a fresh challenge in a role that combines customer interaction with hands-on admin, and you're ready to grow with a company that values your contribution, APPLY NOW and take the next step in your career with Ingham Hamilton.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074918000","seoName":"receptionist-and-administrator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service/receptionist-and-administrator-6361225984563411/","localIds":"28","cateId":null,"tid":null,"logParams":{"tid":"07997373-4d0c-4de1-ab70-c36118bcc5e8","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Friendly face of a busy team","Handle admin and customer service","Support dealership operations"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hamilton,Waikato Region","unit":null}]},"addDate":1756970780044,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Hamilton, New Zealand","infoId":"6361225987814511","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Receptionist ","content":"Receptionist – Ingham Hamilton\r\n\r\n\r\n\r\n\r\nStart your automotive career with a premium brand and room to grow.\r\n\r\n\r\n\r\n\r\nAbout the Role\r\nWe're looking for a confident and enthusiastic Receptionist to join our team in Te Rapa, Hamilton. This is a fantastic entry-level opportunity for someone keen to build a long-term career in the automotive industry.\r\n\r\nYou'll be the friendly face of our dealership, greeting customers, assisting with administration tasks and supporting the team. As you grow in the role, you'll have opportunities to develop your skills across all areas of customer service and dealership operations.\r\n\r\n\r\n\r\n\r\nWhat You'll Be Doing\r\n\r\n * Welcoming customers at our reception area\r\n * Assisting with an array of administrative and customer service duties\r\n * Communicating with customers as required for sales and administration\r\n * Helping the team deliver exceptional customer care\r\n * Supportive tasks including data entry, account reconciliation, follow-ups and more.\r\n * Promoting our full range of services and offers within all departments of our dealership\r\n\r\n\r\n\r\n\r\nWhat We're Looking For\r\n\r\n * A can-do attitude and friendly, professional manner\r\n * Strong computer literacy and attention to detail\r\n * Willingness to learn and take on new responsibilities\r\n * Clear communicator, both written and verbal\r\n * A clean full New Zealand driver's licence\r\n * Reliability and a desire to grow your skills within a supportive team\r\n\r\n\r\n\r\n\r\nWhy Join Ingham?\r\n\r\n * Join a trusted New Zealand-owned business with over 40 years in the industry\r\n * Full-time, permanent role with career development built-in\r\n * Supportive team environment with access to staff benefits\r\n * An opportunity for growth into broader roles across the dealership\r\n\r\n\r\n\r\n\r\nAbout Ingham\r\nIngham is a leading New Zealand automotive group with dealerships across the country, representing some of the world's best-loved car brands. We're proud to be NZ-owned and focused on delivering exceptional experiences for both our customers and our team.\r\n\r\n\r\n\r\n\r\nApply Now\r\nIf you're ready to take the first step in a career with real opportunity, APPLY NOW.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074918000","seoName":"receptionist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-hamilton/cate-customer-service/receptionist-6361225987814511/","localIds":"28","cateId":null,"tid":null,"logParams":{"tid":"499b4c54-6bb8-4dbb-88d4-cc58568b1b2d","sid":"b915691f-392f-465d-b47b-bcfc1264d517"},"attrParams":{"summary":null,"highLight":["Friendly face of dealership","Support customer service tasks","Career growth opportunities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hamilton,Waikato Region","unit":null}]},"addDate":1756970780297,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Hamilton, New Zealand","infoId":"6361224013235411","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Customer Service Representative - Te Rapa","content":"* Are you a natural communicator and relationship builder?\r\n* Excellent Mon to Fri regular hours with alternative Saturdays\r\n* Amazing team culture, development opportunities and awesome manager support\r\n\r\nIf you're a great customer service representative with a reputation to match, we have a job for you!\r\n\r\nWe're searching for a never-say-never customer service representative to join our BNT Te Rapa branch and give our customers the service they deserve and expect.\r\n\r\nYou'll be a natural communicator and a relationship builder. So, you'll slot right in, instantly building a rapport and strong relationships with our customers, making the most of opportunities to upsell.\r\n\r\nIf you haven't heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get your birthday off every year, you get a paid day each year to do volunteer work, and we give all team members breakfast every morning. How good is that?\r\n\r\nThe role is full-time, Monday to Friday, from 8 am to 5 pm, with alternate Saturday mornings. It comes with a very competitive salary and lucrative incentive benefits for hard work and results. Oh, and exceptional discounts on our products!\r\n\r\nThe company has a flat structure, so you'll be working alongside and with senior leadership. You'll also get plenty of opportunities to progress your career with our parent company, Bapcor, which operates in New Zealand, Australia, and Southeast Asia. Who knows where your career could take you.\r\n\r\nSound like the job for you? Then get in touch right away. Positions like this won't last long.\r\n\r\nAbout Bapcor: Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale, including BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors.\r\n\r\nAll candidates must have NZ residency or a valid NZ work visa.\r\n\r\nNo agencies please. 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Every day we live and breathe our core values to guide our conversations, actions and decisions, Whakaarohia te Kaiutu (Think Customer), Mahi I ngā mahi pai (Own it) and Kia haepapa (Do Good).\r\n\r\nWith these core values, we continue to shift our business radically daily, working towards our vision to make sustainable living easy and affordable for everyone!\r\n\r\n**Job Description**We are looking for someone to join our team and walk the talk of providing excellent customer service to our customers across the Warehouse and Warehouse Stationary online stores!\r\n\r\nThis Customer Service role differs from most in that we utilise the latest live, online chat technology to support our customers as well as traditional phone and e-mail support.\r\n\r\n**As a Customer Care Specialist your key responsibilities will be:**\r\n\r\n- Managing customer enquiries with a strong resolution focus.\r\n- Building rapport with customers by active listening and a mirroring communication style.\r\n- Adapting from phone to email when required.\r\n- Running efficient case management and follow-up within agreed timeframes.\r\n- Keep up to date with processes, procedures and products to ensure accurate information is provided.\r\n\r\n**Qualifications**Firstly, you are passionate about customer service! 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