Trade Support Team Leader Probuild ITM | Full-Time | Rolleston Lead a passionate team, drive operational excellence, and be part of a business that’s building the future. At Probuild ITM, we’re proud to be New Zealand’s leading building and construction supply partner. We’re a locally owned business backed by national strength, and we’re known for our strong customer relationships, dependable service, and down-to-earth team culture. We’re currently on the lookout for an experienced and motivated Trade Support Team Leader to join our Rolleston team. This is a hands-on leadership role where you’ll be supporting our trade sales team, and ensuring our customers receive the high level of service we’re known for. What you’ll be doing: *Leading and mentoring the trade support team to deliver exceptional customer service *Managing daily operations of the trade support team and coordinating with dispatch, yard, and sales teams *Building strong relationships with our loyal trade customers and understanding their needs *Helping streamline processes and improve efficiency across the team *Supporting the GM of Ops with reporting, staff development, and continuous improvement initiatives We’re looking for someone who: *Has leadership or supervisory experience, ideally in a trade or building supply environment *Brings great communication and organisational skills *Thrives in a fast-paced, team-focused environment *Understands the importance of delivering excellent customer service *Has a solid understanding of building materials and trade customer needs (preferred) Why join ProBuild ITM? *Supportive team culture where your input is valued *Great career development opportunities within a growing group *Competitive remuneration and staff buying privileges *Work with a team who take pride in what they do — and have a bit of fun doing it Ready to lead from the front? Apply now via Trade Me Jobs with your CV and a short cover letter telling us why you're the right fit. For any questions, feel free to contact Reagan Smith on 0275414152 or rsmith@probuilditm.co.nz