Bluff Client Services Job Listings

Customer Care Consultant65122334410243110

Trademe

Customer Care Consultant

**Applications Close: 03/02/2026** With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day! Right now, we're on an exhilarating transformation journey, reimagining how we can deliver banking to better meet the evolving needs of our customers and the digital world we live in. It's an exciting time, as part of this we're growing our team and investing in new capabilities to help share the future of banking in New Zealand. If you're passionate about making an impact and being part of something meaningful, we'd love to hear from you. At SBS, we truly believe that when people achieve their financial goals, their whānau and communities flourish as a result. **To help us with this, we are searching for Customer Care Consultants to join our Customer Care Team, based in Invercargill, on a fixed term basis.** These roles play a pivotal role in assisting our customers on this journey. **What you'll be busy with:** * being one of the friendly voices of SBS Bank on the phone, * supporting customers in using digital tools and help them transition confidently to digital banking, * proactively calling our customers as we reimagine how we deliver banking to assist them to transition to exciting new features of our digital banking system. **What you'll bring:** * a genuine passion for helping Kiwis achieve their financial goals and delivering outstanding service * previous customer service experience * willingness to learn new digital tools, and ideally a good understanding of Microsoft 365 * strong numeracy and literacy skills * a high level of accuracy and attention to detail These roles are full time 37.5 hours a week, Monday to Friday, between 7am and 7pm, with exact hours to be negotiated with each candidate. These roles are fixed term for up to 23 months to support the exhilarating transformation journey, SBS Bank is currently undertaking. **About Us:** We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking. As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve. We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues - we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed. So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home. **Apply today to join the Bank with Heart and become part of our SBS whānau**

Invercargill, New Zealand

Banking Operations Officer64836982755841111

Trademe

Banking Operations Officer

**Applications Close: 18/01/2026** With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day! Right now, we're on an exhilarating transformation journey, reimagining how we can deliver banking to better meet the evolving needs of our customers and the digital world we live in. It's an exciting time, as part of this we're growing our team and investing in new capabilities to help share the future of banking in New Zealand. If you're passionate about making an impact and being part of something meaningful, we'd love to hear from you. At SBS, we truly believe that when people achieve their financial goals, their whānau and communities flourish as a result. **To help us with this, we are searching for a Banking Operations Officer to join our team based in Invercargill on a fixed term basis. This role is a pathway to a career in Banking and may also be suitable for a recent Graduate** **What you'll be busy with:** * providing excellent customer service to our internal customers - the SBS Bank branch network, and members, through a centralised administrative support service * liaising with solicitors to ensure there is an understanding and acceptance of SBS requirements * actioning requests from external parties * providing problem solving for some SBS Bank procedures and system related issues * building collaborative working relationships with all customers and with your team members. **What you'll bring:** * competency with MS Word, and MS Excel * previous experience in a banking or financial environment would be an advantage but is not a requirement * excellent organisational skills and the ability to cope with urgent and sudden changes in workflow * initiative, enthusiasm, attention to detail and ability to prioritise workloads * be a team player and most importantly you will align with our Values: Own It, Do What's Right, One Team, We're with you This role is fixed term for up to 12 months, and is full-time, 37.5 hours a week 8.30am to 5pm, Monday to Friday. **About Us:** We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking. As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve. We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues - we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed. So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home. **Apply today to join the Bank with Heart and become part of our SBS whānau**

Invercargill, New Zealand

Trademe

Banking Operations

**Applications Close: 21/12/2025** With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day! Right now, we're on an exhilarating transformation journey, reimagining how we can deliver banking to better meet the evolving needs of our customers and the digital world we live in. It's an exciting time, as part of this we're growing our team and investing in new capabilities to help share the future of banking in New Zealand. If you're passionate about making an impact and being part of something meaningful, we'd love to hear from you. At SBS, we truly believe that when people achieve their financial goals, their whānau and communities flourish as a result. **To help us with this, we are searching for a new Banking Operations team member to us on a fixed term basis** This roles is a pathway to a career in Banking and may also be suitable for a recent Graduate. **What you'll be busy with:** * providing excellent customer service to our internal customers - the SBS Bank branch network, and members, through a centralised administrative support service * liaising with solicitors to ensure there is an understanding and acceptance of SBS requirements * actioning requests from external parties * providing problem solving for some SBS Bank procedures and system related issues * building collaborative working relationships with all customers and with your team members. **What you'll bring:** * competency with MS Word, and MS Excel * previous experience in a banking or financial environment would be an advantage but is not a requirement * excellent organisational skills and the ability to cope with urgent and sudden changes in workflow * initiative, enthusiasm, attention to detail and ability to prioritise workloads * be a team player and most importantly you will align with our Values: Own It, Do What's Right, One Team, We're with you This role is fixed term for 12 months, with hours of work 8.30am to 5pm, Monday to Friday. **About Us:** We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking. As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve. We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues - we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed. So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home. **Apply today to join the Bank with Heart and become part of our SBS whānau**

Invercargill, New Zealand

Trademe

Banking Specialist

**Applications Close: 14/11/2025** With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful Purpose that drives us every single day! Right now, we're on an exhilarating transformation journey, reimagining how we can deliver banking to better meet the evolving needs of our customers and the digital world we live in. It's an exciting time, as part of this we're growing our team and investing in new capabilities to help share the future of banking in New Zealand. If you're passionate about making an impact and being part of something meaningful, we'd love to hear from you. At SBS, we truly believe that when people achieve their financial goals, their whānau and communities flourish as a result. We truly believe that when people achieve their financial goals, their whānau and communities flourish as a result. **To help us with this, we are searching for a Banking Specialist to join our Adviser Team, based in Invercargill.** **What You'll be Busy With:** * Growth and profitability using our Member Experience framework to proactively identify and understand member needs and to recommend additional suitable products or services that will benefit the member, including referring on where appropriate * Ensuring members are matched with the right solutions to meet their financial needs across the full product suite including simple and complex lending * Proactively grow the business through key relationships and business development * Effective processing of simple and complex lending applications **What You'll Bring:** * Hit the ground running with your energy, drive, and enthusiasm * Demonstrate customer service and sales experience * Demonstrate residential lending experience * Positive digital advocate who enjoys learning * Ability to work in a consistently evolving and changing environment * Be rock solid with sound decision making, analytical and negotiation skills * Have a perceptive nature and innate desire to help our Members succeed financially * Be a keen learner who welcomes the opportunity to study and obtain NZ Certificate in Financial Services (Level 5) * Align with our Values: *Own It, We're With You, Do What's Right, One Team* This role is full time, Monday to Friday 8.30am to 5pm. **About Us:** We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking. As a 100% NZ member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve. We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues - we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed. So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home. **Apply today to join the Bank with Heart and become part of our SBS whānau**

Invercargill, New Zealand

Trademe

Support Centre Roles

**Applications Close: 14/09/2025** With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day! We truly believe that when people achieve their financial goals, their whānau and communities flourish as a result. **Due to a project secondment, we are searching for a Support Centre Roles to join our Invercargill-based Support Centre team. This role is fixed term for up to 12 months.** **What you'll be busy with:** * providing excellent customer service to our internal customers - the SBS Bank branch network, and members, through a centralised administrative support service * liaising with solicitors to ensure there is an understanding and acceptance of SBS requirements * actioning requests from external parties * providing problem solving for some SBS Bank procedures and system related issues * building collaborative working relationships with all customers and with your team members. **What you'll bring:** * competency with MS Word, and MS Excel * previous experience in a banking or financial environment would be an advantage but is not a requirement * excellent organisational skills and the ability to cope with urgent and sudden changes in workflow * initiative, enthusiasm, attention to detail and ability to prioritise workloads * be a team player and most importantly you will align with our Values: Own It, Do What's Right, One Team, We're with you These roles are a pathway to a career in Banking and may also be suitable for a Commerce Graduate. This role is full time, Monday to Friday, 8.30am - 5pm **About Us:** We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking. As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve. We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues - we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed. So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home. **Apply today to join the Bank with Heart and become part of our SBS whānau**

Invercargill, New Zealand

Trademe

Banking Consultant

**Applications Close: 20/07/2025** With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day! We truly believe that when people achieve their financial goals, their whānau and communities flourish as a result. **To help us with this, we are searching for a Banking Consultant to join our Direct Banking Team based in Invercargill.** **What you'll be busy with:** * Growth and profitability using our Member Experience framework to proactively identify and understand member needs and to recommend additional suitable products or services that will benefit the member, including referring on where appropriate * Ensuring members are matched with the right solutions to meet their financial needs across the full product suite including simple lending * Proactively grow the business through key relationships and business development * Effective processing of simple lending applications **What you'll bring:** * Hit the ground running with your energy, drive, and enthusiasm * Demonstrate customer service and sales experience * Demonstrate residential lending experience * Positive digital advocate who enjoys learning * Ability to work in a consistently evolving and changing environment * Be rock solid with sound decision making, analytical and negotiation skills * Have a perceptive nature and innate desire to help our Members succeed financially * Be a keen learner who welcomes the opportunity to study and obtain NZ Certificate in Financial Services (Level 5) Align with our Values: Own It, We're With You, Do What's Right, One Team This role is full time, 37.5 hours a week, worked 8.30am to 5pm, Monday to Friday. **About Us:** We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking. As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve. We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues - we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed. So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home. **Apply today to join the Bank with Heart and become part of our SBS whānau**

Invercargill, New Zealand