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This is a full time role (40 hours per week), a day off for your birthday, and health insurance provided.\r\n \r\nAbout the Role\r\nThis role is all about being our hardware guru, the go-to person for installation, configuration, setup, and diagnostics. You’ll work closely with field technicians across New Zealand and internationally, helping them resolve issues quickly and efficiently.\r\nOur systems connect to pumps and equipment that manage the flow and dispensing of fluids, so any experience with fuels, oils, additives, or similar industries will be a big advantage. A good understanding of how pumps, valves, flowmeters, and level sensors work will help you hit the ground running.\r\n \r\nDay to day, you’ll:\r\n* Provide hardware support to installers, distributors, and customers.\r\n* Provide support and help guide installation, setup, wiring, and troubleshooting.\r\n* Diagnose faults and resolve issues with speed and accuracy.\r\n* Develop and improve wiring diagrams, manuals, and documentation for both our support team and field installers.\r\n* Test new hardware and firmware before release, working with R&D and production teams to eliminate issues * and improve our products.\r\n* Contribute ideas to our continuous improvement process to make our systems, products, and support more efficient.\r\n* When you’re not solving problems, you’ll be helping create resources that make life easier for our large network of installers across multiple countries.\r\n \r\nWhat We’re Looking For\r\n* A strong background in electronics, industrial electrical, instrumentation, or product servicing.\r\n* Familiarity with electrical/electronic signals and sensors, hardware installation, servicing, and diagnostics.\r\n* Experience with hardware programming or system design would be a bonus.\r\n* Practical, solutions-focused, and able to diagnose and resolve issues quickly.\r\n* Someone who takes pride in their work and enjoys sharing knowledge with others.\r\n* Organised, detail-oriented, and able to produce clear technical documentation.\r\n* A positive, team-focused person who enjoys working closely with colleagues and customers.\r\n\r\nWhy Join Us?\r\n* Flexible hours: rotating shifts 7:30am to 4:00pm or 9:30am to 6:00pm.\r\n* Birthday leave, your special day off, on us.\r\n* Health insurance provided.\r\n* Be the hardware champion in a team that values your expertise.\r\n* Work across hardware, software, production, and R&D.\r\n* Shape the future of our products and support processes with your input.\r\n* Opportunity to specialise in your area of interest, or become a master of both hardware and software support.\r\n\r\nOn-Call Roster\r\nOnce fully trained, you’ll join our support roster (about 1 week in every 4). This is phone support only, usually with minimal calls (often none). A daily on call allowance is paid.\r\n \r\nLocation\r\nOur head office and training facility are in Judea, Tauranga.\r\nIf you’re a problem-solver with strong technical skills who wants to put your knowledge to the test and be a real solutions provider, we’d love to hear from you.\r\n \r\nApply today and become our hardware champion.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Trademe","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075233000","seoName":"hardware-support-specialist-tauranga","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://nz.ok.com/en/city-bay-of-plenty/cate-help-desk-it-support/hardware-support-specialist-tauranga-6361261456819411/","localIds":"25","cateId":null,"tid":null,"logParams":{"tid":"26c05b87-eb74-4568-bbf0-d6ed18c89352","sid":"c118c58b-b028-4a4f-ac76-f778d8af394b"},"attrParams":{"summary":null,"highLight":["Hardware support for installers and customers","Diagnose faults quickly and efficiently","Health insurance and birthday leave provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tauranga,Bay of Plenty","unit":null}]},"addDate":1756973551313,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"ict","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4245,4255","location":"Tauranga, New Zealand","infoId":"6361261453478511","pictureUrl":"https://sgpic3.ok.com/logo/trademe.png","videos":null,"title":"Software Support & Migration Specialist – Tauranga","content":"We’re looking for a motivated and positive person to join our Product Support team in Judea, Tauranga. This is a full time role (40 hours per week), a day off for your birthday, and health insurance provided.\r\n\r\nAbout the Role\r\nYour first focus will be helping our existing customers move from our old software suite into our new SaaS based system. You’ll:\r\n* Learn all aspects of our software solutions and integrated hardware (full training provided).\r\n* Migrate clients into the new platform and set up their hardware in the software.\r\n* Train clients remotely via Teams and in person at our Tauranga training room.\r\n* Liaise closely with customers to make their transition as smooth as possible.\r\n\r\nOnce migrations are complete, your role will evolve to supporting both new and existing clients with their software needs, answering questions, solving issues, and providing training. You’ll be part of the team that often represents our customers’ first contact with Everlink, so professionalism and a great phone manner are key.\r\n \r\nWhat We’re Looking For\r\n* Strong computer literacy and the ability to learn new software quickly.\r\n* Excellent communication skills and a brilliant phone manner.\r\n* Friendly, positive attitude with pride in your work.\r\n* Highly organised, reliable, and able to manage multiple tasks.\r\n* Someone who enjoys helping people and thrives on solving challenges.\r\n* Keen to contribute ideas and improvements that make our support team and software more efficient, your input will help shape both your future and ours.\r\n\r\nWhy Join Us?\r\n* Flexible hours: rotating shifts 7:30am to 4:00pm or 9:30am to 6:00pm.\r\n* Birthday leave, your special day off, on us.\r\n* Health insurance provided.\r\n* Supportive, positive workplace where your input is valued.\r\n* Clear pathway to grow into advanced software and hardware support roles.\r\n* Be part of a company whose products are relied on 24/7, nationally and internationally.\r\n\r\nOn-Call Roster\r\nOnce fully trained, you’ll join our support roster (about 1 week in every 4). 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Our pursuit of excellence empowers New Zealand exporters to compete effectively in global markets.\r\n\r\n**About the Role**\r\n\r\n**Position:** Software Business Analyst\r\n\r\nAre you a technically-minded analyst with a Computer Science background and a solid grasp of logistics agriculture transport or supply chain operations? Qube is looking for a Software Business Analyst to join our Product Development team in Tauranga. 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Our pursuit of excellence empowers New Zealand exporters to compete effectively in global markets.\r\n\r\n**About the Role**\r\n\r\n**Position:** Software Tester\r\n\r\nAre you a detail-oriented problem solver with a passion for software quality? Whether you're an experienced tester or a recent graduate with a strong technical foundation Qube is looking for a Software Tester to join our Product Development team. This is a great opportunity to apply your skills in a real-world environment and contribute to the reliability of digital solutions that support New Zealand’s port logistics.\r\n\r\n**Location:** Tauranga New Zealand\r\n\r\n**Status:** Full-time position working Monday to Friday\r\n\r\n**Your job duties would be:**\r\n\r\n* Develop and maintain test plans test cases and scripts that reflect real-world workflows\r\n* Execute manual and automated tests to validate software functionality performance and usability\r\n* Collaborating with the QPNZ training department and Software Business Analyst to develop effective training materials for end users\r\n* Identify document and track defects using tools like Jira\r\n* Conduct regression integration and full system testing across multiple environments\r\n* Collaborate with developers and business analysts to ensure comprehensive test coverage\r\n* Validate acceptance criteria and provide clear feedback on test results and risks\r\n* Champion quality assurance throughout the software development lifecycle\r\n* Support user acceptance testing (UAT) and stakeholder validation\r\n* Apply domain knowledge to ensure software meets operational needs in port logistics\r\n\r\n**You will also need to:**\r\n\r\n* Have 2–4 years’ experience in software testing or be a recent graduate with relevant project or internship experience\r\n* Understand end-to-end testing methodologies and workflow-driven testing\r\n* Be able to interpret technical documentation and map it to operational flows\r\n* Demonstrate strong attention to detail and analytical thinking\r\n* Communicate clearly across technical and non-technical teams\r\n* Be willing to travel to other port and business locations as required\r\n* Be self-driven and capable of managing your workload independently\r\n* Familiarity with Agile and DevOps environments\r\n* Experience in logistics supply chain transport or related industries is a plus\r\n\r\n**What we can offer you:**\r\n\r\n* Very competitive remuneration\r\n* Supportive and collaborative team environment\r\n* Full cover health insurance\r\n* Opportunity to grow your career in a leading logistics technology team\r\n\r\n**Why QUBE?**\r\n\r\nQube recognises the value of an inclusive and diverse work environment. 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This role ensures the programme is maintained at the level of quality, along with applicable value management models, required to meet all contractual requirements against the agreed standards.\r\nWorking with software projects and delivering streams of tech you will have a solid understanding of data and integration, security and authentication within Microsoft .Net environments and exposure to other techs such as Adobe, or Camunda, would be a bonus.\r\nRequirements\r\nDuties\r\n Given the nature of the IT industry and the variety of challenging work which is involved in providing our clients and customers with competitive products and services, it is important that you experience and understand what is required in a number of different areas of the business, where possible. 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Information & Communication Technology in Bay of Plenty