Team Support Specialists

Kia ora! We're Boost, a Wellington-based software development company with a mission to create positive impacts for public sector organisations and the people who use them. We're a purpose-led, values-driven organisation and are always looking for new ways to make Boost the best place to work in Aotearoa. If you’re excited by the idea of working as part of a collaborative, high-performing team on some of the most interesting projects around, we’d love for you to join our next hiring event on Thursday, August 7th and experience our team culture firsthand. We're Hiring Differently At Boost, our team is made up of people from all sorts of backgrounds who've found their place by discovering where their strengths and interests naturally align with our work. We believe people thrive when given a chance, and we want to be as open as possible to different professional backgrounds and experience levels. That's why we're opening up the opportunity for folks to join our Support Team. Whether you have a clear idea of where your interests lie or you're still exploring where you'd like to contribute, we want to hear from you. We're not looking for a specific CV, we're looking for people who embody our values and bring the right energy to our team. Requirements About You Qualities we look for in all our Support Team members are: You are a warm, approachable person who enjoys creating positive first impressions You easily build rapport with anyone you meet and develop strong, professional, trusting relationships with your team and clients You have a growth mindset You enjoy taking ownership of the energy in the room, contributing to an environment where team members feel motivated and engaged You are committed to mastering your role and regularly seeking feedback to confirm progress and build self awareness You leave your team feeling trusted that things are taken care of You engage beyond your 'role'. You embrace responsibility, drive initiatives, improvements, and actions across the business You have a keen ability to anticipate the needs of the team and project, proactively addressing potential challenges before they escalate You are self-directed, with the discernment to ask for help or collaborate when needed You adapt confidently to change We believe that the right person can learn the skills needed for any aspect of the role, so if you have these qualities, we encourage you to apply even if you don't have previous work experience in these areas. About The Support Team Our Support Team has one main purpose, to support our development teams to deliver exceptional value for our clients. Within this team, there are different areas where support is needed, office coordination and software team coaching. Depending on where your strengths and interests lie, as a member of our Support Team you could find yourself in one of the following roles: Office Coordination  Creating the first impression of our culture for clients and visitors Being the champion of Manaakitanga and hospitality at Boost Welcoming visitors, making coffees, and helping create an office that people love to work in Organising Boost team events throughout the year Supporting the team with administration tasks while making the role your own Using your creativity and initiative to identify what the team needs Keeping the office running smoothly and the team connected Software Team Coaching  Confidently leading teams with energy and enthusiasm, creating an environment where team members feel motivated and engaged Facilitating meetings, workshops, and project planning Passionate about delivering value and understanding concepts to help the team reach high performance Working closely with clients to bring clarity to get projects moving in the right direction Engaging beyond projects. Embracing responsibility, driving initiatives, improvements, and actions across the business Quickly grasping new concepts, methodologies, or tools, and identifying their relevant and timely application You won't be responsible for all of this. You'll work alongside experienced team members in each area, contributing where you naturally excel and where support is most needed. We'll discover together which areas energise you most and where you can make the biggest impact. Benefits Our culture Boost prides itself on the company culture we've built through our strong purpose and values. Day to day, you'll enjoy: Being part of a team that supports others to make a positive and lasting impact An environment that fosters continuous learning and growth Being part of a team that embraces genuine work/life balance A workplace where you have the freedom to share ideas and experiment A team that likes to celebrate success together A flat-structured workplace with no positional hierarchy or top-down management, where leadership is encouraged at all levels. We want you to have a voice in shaping Boost and the work we choose to do. We prize our values, and our team is courageous, responsible, and cares about service over status. We want our team to continue to grow with like-minded people who embody the same qualities Recruitment process Our Test-drive Boost event is a hands-on experience where you'll collaborate on problem-solving activities with our team. This gives you the chance to meet our team, participate in how we work, and decide if Boost feels like the right fit for you. Our next Test-drive Boost evening hiring event is Thursday, August 7th at 4:00pm. For your application to be considered, send us your CV and cover letter sharing a bit about you and why you're interested in joining our team. If you have any questions for our team, you can contact us at careers@boost.co.nz Good to know: Applicants for this position should have NZ residency or a valid NZ work visa. This is a full-time role based in our Wellington office - we're not looking for remote applicants. The indicative salary range is $60K–$90K per year, depending on the role, your work experience, and your skills, with the final offer discussed during our hiring process