Whanganui Call Centre & Customer Service Job Listings

Customer Service Assistant64151887782402110

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Customer Service Assistant

About Us At Manawatū District Council, we are committed to building connected, vibrant, and thriving communities. Our vision, Kia papa te tū, kia rangi te tiro, reflects both our strong rural roots and our forward-looking aspirations. We're proud of our people and the role we play in supporting a thriving district. The Opportunity We are looking for a Customer Service Assistant to join our Customer Service Team. This role is all about providing behind-the-scenes support that helps our organisation run smoothly and ensures our staff and visitors experience a professional and welcoming environment. As part of this busy and friendly team, you'll take responsibility for: * Preparing and maintaining meeting rooms, kitchens, and shared spaces to a high standard. * Coordinating catering and stationery requests. * Supporting travel, training, and accommodation bookings. * Assisting with vehicle fleet administration and corporate uniform coordination. * Stepping in to support Customer Service Officer duties when required. We're seeking someone who: * Takes pride in creating clean, organised, and welcoming spaces. * Is reliable, proactive, and able to work independently. * Has strong attention to detail and a "can-do" attitude. * Is calm, professional, and approachable when dealing with staff and visitors. * Enjoys working as part of a supportive, down-to-earth team and brings a sense of humour to the workplace. You'll also need: * A current driver's licence. * Basic computer skills, particularly with Microsoft Office and Outlook. An understanding of administrative processes would be an advantage. Why Join Us? * Be part of a positive, people-focused team that values professionalism, progress, and community. * Contribute directly to the daily operations that help our Council deliver excellent service. * Enjoy variety in your work, with opportunities to support different areas across Council. * Salary range for this role is $55k - $75k (mid-point $65k) with five weeks' annual leave - because work-life balance matters. Apply Now If you're someone who thrives on keeping things running smoothly and enjoys supporting others, we'd love to hear from you. To apply for this job go to: https://mdccareers.co.nz/Vacancies & enter ref code: 6823187. Applications close 02 November 2025

Whanganui, New Zealand

Negotiable Salary

Sales/Yardperson - Feilding63842443771522111

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Sales/Yardperson - Feilding

We are looking for a good kiwi battler who is as comfortable leaning on a farm gate and talking all things rural as they are in the yard and showroom exploring customer's projects. Strong relationships are at the heart of what we do. You'll do the leg work that makes things happen for rural producers; in return we'll provide you with a wide range of opportunities to develop skills and help you progress. * Regular hours - paid weekly * On the job training * Team discount on commencement About the role We have an opportunity for our next Outdoor Timber Specialist (Sales/Yardperson) to join our team, based at our Retail Store, 39 Kawakawa Road, Feilding. You'll greet customers with a smile and 'can do' attitude, talk to them either in person or over the phone, finding out their product needs to ensure they get the best value option for their project. We work as part of small team here so assisting in the yard as needed, putting orders together, using the forklift/loader and putting product away will also be required. Standard hours of work are Monday to Friday 7:30 am to 5:30 pm. Saturday morning is worked on a roster amongst the team. Skills and experience While a background in either customer service, yard work, farming or forklift experience may be an advantage, as full training will be provided, it is more important that you are able to demonstrate: * An ability to match our rural customer dedication and passion to producing and supplying natural products * Self-motivation and reliability * Honesty, integrity and a commitment to deliver what you promise. * Ability to converse with and understand our customer base about all things farming * Being the sort of character that can get on with and relate to a wide range of people * Physical fitness appropriate for lifting timber/posts with a commitment to safe work practices * A willingness to be trained and learn new skills You will need a full driver's licence (or the ability to get soon) as you will be required to drive our vehicles and get your F and or W licence endorsements once trained. What's in it for you? * We have in-house training and online learning opportunities. We also pay for external training as needed such as forklift, wheels and first aid * The satisfaction of building ongoing relationships with our customers - not just transacting a sale * A position that can suit different stages of working life, whether you are starting out, looking for a change or to develop your current skills * Team discount on commencement * As well as getting to work with great team mates who are committed to supporting each other and are recognised for their specialist knowledge Read about some of our Goldpine team at https://www.goldpine.co.nz/news-and-events/goldpiners About the company We're a family-owned company that's been operating for over 40 years in outdoor timber with our main goal of bringing value to the customer. From fence posts and accessories to farm buildings and furniture, we are very proudly Kiwi-owned and have built a solid reputation for providing high quality products for outdoor use. We have purposely stuck to what we do best - being Outdoor Timber Specialists specialising in posts, poles, wire products, electric fencing, kitset farm buildings, treated sawn timber, treated plywood, outdoor furniture and a few important support products like cement, fasteners and tools. Find us on Facebook - Goldpinenz APPLICATIONS CLOSE 10 October 2025 Use the 'Apply' button to complete our online application https://careers.goldpine.co.nz/ Alternatively call into the store (39 Kawakawa Road, Feilding) for a printed application form. Should you require further information regarding this opportunity please contact Mel Thompson, Talent Adviser on 027 244 8170. Please note as this is a permanent position applicants must be legally entitled to work in New Zealand indefinitely and subject to a criminal convictions check.

Whanganui, New Zealand

Negotiable Salary

Client Services - Call Centre63612605383171112

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Client Services - Call Centre

Our Business Totally Vets is a dynamic veterinary company, providing services and products in the Manawatu, Horowhenua, Taumarunui and Tararua areas for companion animals, equine, and production animals. Our business thrives on talented people providing superior care and advice for the health, wellbeing and performance of animals. Our business is committed to achieving a challenging Mission, Healthy Animals, Healthy People, Healthy Communities. When you join us, you become part of that effort. We are constantly improving through learning and innovation. Sharing what we know ensures we work better together. Gaining the trust of our customers guarantees we can care for the animals and our community. Join Our Team as a Client Services Specialist! Are you passionate about companion animals and customer service? We have an exciting opportunity for an enthusiastic Client Services person to join our team at our Feilding clinic. Our well-equipped hospital offers a wide range of general practice and specialist services, as well as advanced treatment options for both production and domestic animals. What We're Looking For: We are seeking a dedicated individual who possesses the following qualifications and skills: • Companion Animal Care Certificate or similar qualification • Passion for Customer Service with excellent communication skills • Veterinary Practice Reception Experience and knowledge • Experience in Managing Calls, Booking Diaries, and Appointments • Ability to Work Under Pressure, multitask, and use initiative • Excellent Computer Skills • Confident, Positive Personality with strong interpersonal skills • Team Player with a focus on detail and going the extra mile Key Responsibilities: As a Client Services Specialist, your responsibilities will include: • Serving as the first point of contact for our companion animal clients over the phone and in-clinic • Booking appointments for clients • Answering animal health questions • Conducting telephone contact and follow-up calls • Providing sales advice and product knowledge • Offering administration support for our hospital and specialist teams Why Join Us? Previous experience in customer service, veterinary practice, or a call centre is advantageous, but we are willing to provide training to the right candidate who can fit in and contribute to our team environment. Position Details: • Full-time position: 40 hours per week • Days: Tuesday to Saturday If you are a motivated individual with a passion for animals and customer service, we would love to hear from you! Please apply with your CV and cover letter by visiting our careers website - https://totallyvets.bamboohr.com/careers For more information, please contact: Basia Pollock Customer Service Team Leader Basia.Pollock@tvg.co.nz

Whanganui, New Zealand

Negotiable Salary

Ranger Visitor Centre (Casual)63612272720003113

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Ranger Visitor Centre (Casual)

* Do you have an affinity for people, nature, culture and outdoor recreation? * Tongariro National Park is home to three spectacular active volcanic mountains, rich in cultural and spiritual connection to its awe-inspiring landscapes. * Salary ranges from $58,816 to $66,578 pro rata based on skills and experience * 6-month Casual position | Located at our Tongariro National Park Visitor Centre Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Turoa The Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature across Aotearoa. When nature thrives, we all thrive. Ko ta Te Papa Atawhai he tiaki, he whakarauora ano hoki i te taiao puta noa i Aotearoa. He oranga taiao, he oranga tangata. Mo te turanga | About the role The front counter visitor centre position based in Whakapapa Village is one of the most public roles within the Department and is absolutely pivotal to our overall success. Effectively, as the departmental host, you are responsible for ensuring that every person who walks through the door gets the best possible service, whether they are looking for information (or kiwi), checking out the displays, purchasing tramping equipment or just escaping the rain. You will need to be friendly, knowledgeable, organised, quick thinking and excel at customer service. You will be an essential member to the successful Whakapapa team. Our visitor centres are the gateway to conservation, providing visitors with information to enhance their recreation experiences. The position will be focussed on: * Providing visitors with up-to-date information about recreational opportunities and conservation projects, both locally and nationwide * Providing visitors with backcountry tramping information, weather conditions, condition of tracks and huts, local transport options and safety recommendations * Promoting and selling national and local conservation recreation opportunities, including Great Walks, Hut, and Campsite bookings * Ensuring the visitor centre always looks tidy and presentable, shelves are fully stocked, and facilities are clean * Administration work which may include reconciling daily and weekly banking, data entry, invoicing, and retail stock control * Consistently ensuring high standards of service are delivered and visitor centre systems, processes and operating procedures are followed * Managing stock and selling quality, conservation-related merchandise. Hours of work will vary throughout the year to cover seasonal peaks and will include work on statutory holidays and weekends. Nga pukenga me nga wheako | Skills and experience If you have some of following, we are keen to hear from you: * The ability to maintain high standards while working under pressure and/or performing repetitive tasks * A strong team player that is positive, professional, hardworking and supportive of their teammates * Problem solving abilities, initiative, and a positive `can-do' attitude * Enjoy interacting with the public * Understanding of recreation and tourism opportunities throughout New Zealand and knowledge of conservation or recreational activities available Tongariro National Park and the wider Ruapehu Region * The ability to convey visitor safety information clearly, concisely and in a positive manner * Experience/demonstrated competence in customer service, computer skills, sales and retail * Enthusiasm for and an active interest in outdoor pursuits and conservation * An understanding of our relationship with Treaty Partners and stakeholders. Mo te tima | About the team The Regional Operations Group is responsible for delivering conservation work on the ground through our biodiversity, recreation/historic, community engagement and visitor centre teams. The Tongariro team is a collegial friendly team, engaged with the community and they are looking for a team player who will "pitch in" to get a job done with the ability to work under pressure and keep smiling no matter what! He aha nga painga mou? | What's in it for you? DOC places importance on developing a culture where everyone can participate, thrive, and grow. We're working towards being an organisation that is diverse, equitable and inclusive by default. You can learn more about what we offer here. Tonoa inaianei | Apply now Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted. If you require any accommodations or adjustments throughout the recruitment process, please do let us know. The salary range for this position is $58,816 to $66,578 pro rata with the starting salary of the successful applicant being based on their relevant skills and experience. Eligibility to work in New Zealand is mandatory - this includes holding a valid work visa that

Whanganui, New Zealand

Negotiable Salary

Customer Service Officer (Part-time)63612258612481114

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Customer Service Officer (Part-time)

Are you a Customer Service superstar? Do you enjoy helping people? The Manawatū District Council is looking for an enthusiastic and motivated person to help the Customer Services team provide a high quality, friendly service to all our customers. You will enjoy interacting with customers over the phone or at reception and have strong computer skills with a high attention to detail. This role offers a variety of tasks, and we are looking for someone who can multi-task, remain calm in difficult situations and who is a great team player. To be successful in this role you will need: * A commitment to providing great customer service * Excellent listening and communication skills * Ability to work collaboratively * A desire to help others and contribute to the success of a larger team * Competent computer skills including Microsoft Word and Excel * An understanding/ interest in Local Government and the services we provide to our community What we'll offer * An opportunity to continue to shape the Customer Service team for continual improvement in the services provided to our Community * A synergetic and supportive team working environment This position involves working 8 hours every Friday, from 8:00am to 5:00pm, with additional opportunities to provide cover during staff leave periods. The hourly rate range for this role is $27- $37 (Midpoint is $32). We also offer a range of staff benefits, including 5 weeks annual leave for all staff. How to apply Sound like you? Please click the ‘apply' button below. For a confidential discussion about the role, contact Linda Griffith, our Customer Services Manager on email linda.griffith@mdc.govt.nz To apply for this job go to: https://mdccareers.co.nz/Vacancies & enter ref code: 6787865. Applications close 03 August 2025

Whanganui, New Zealand

Negotiable Salary

Service Advisor - TRC Toyota Whanganui63612236931075115

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Service Advisor - TRC Toyota Whanganui

TRC Toyota in Whanganui require an extra positive-people-person to join our Service Team! Are you keen to join our fantastic company (Manawatu & TRC Toyota) and kick start, or maybe progress your existing career in the automotive world? Why not experience a company proud to be committed to our local community, equal opportunity and we also support initiatives and programmes that look after our planet. In a nutshell your role would involve working alongside our workshop to ensure all customers vehicles are serviced on time, keeping the flow of work going, understanding what vehicles needs are for servicing and talking with our customers about their vehicles. Another key part of this role is being responsible for ensuring the invoicing of jobs is organised and accurate. At times, this can be a fast-paced environment, so you'll need to be able to work under pressure, multi-task and have some fortitude. We are looking for someone who will fit into our awesome team, can follow process, have a good sense of humour and a clean driver's licence with the ability to confidently drive both manual and automatic vehicles. You will be provided with on-going induction and training. How many of these can you tick? * I'm extremely customer focused and have a genuine desire to constantly provide every customer with exceptional service every day. * I have loads of energy, motivation and a solid work ethic. * I can follow processes, have great written and numerical skills, can navigate my way around a computer and pick up new systems with confidence. * I can handle busy times/days and love being on the go. * I really enjoy learning and developing. Nailed them all? This role sound like a bit of you? Then apply now, we look forward to hearing from you.

Whanganui, New Zealand

Negotiable Salary