Negotiable Salary
Wellington, New Zealand
* $70 000 - $75 000 + Monthly Incentive * Company Vehicle and fuel * Career growth and opportunities Automotive Service Advisor Benefits: * $70 000 - $75 000 + Monthly Incentive * Company Vehicle and fuel * Career growth and opportunities Our client, a well-established, customer-focused Automotive Group in the heart of Wellington, is looking for an experienced Service Advisor. You will work for a large Kiwi owned business, with a variety of brands portfolio that offers great career progression and opportunities. The Role As a Service Advisor, you'll be the face of the after-sales business, being the link between the service department and client, ensuring a high level of customer CSI, upselling additional client requirements with effective communication. You'll coordinate alongside the other advisors in a high-paced service environment, reporting to a very down-to-earth and well-respected Service Manager. Key Responsibilities * Accurately assess and document customer facing requirements * Provide quotes, timelines, and clear communication on service progress * Liaise with technicians and parts department to ensure timely workflow * Upsell services and repairs where appropriate * Maintain accurate records in our service management system * Ensure high levels of customer satisfaction and retention What You'll Bring * Proven experience in an automotive service advisor or customer-facing dealership environment (European experience highly regarded) * Excellent communication and customer service skills * Strong organizational and time-management abilities * Technical understanding of vehicle servicing and aftersales business * Computer literacy and comfort with service booking systems * A proactive, team-focused attitude with a customer-first mindset What's on offer: * A stable, full-time position in a reputable and professional Dealership * Exposure to a wide variety of vehicle brands and group opportunities * Supportive team environment with a fun and professional balance * Competitive remuneration package with excellent additional earning incentives Ready to Drive Your Career Forward? Click APPLY or contact Pierre Smit on +64 21 191 8350 or pierre.s@stellarrecruitment.co.nz for a confidential discussion