Negotiable Salary
Brian Tunnicliffe Nissan
Matamata-Piako District, Waikato Region, New Zealand
Are you looking to start your career in the automotive industry? We're on the hunt for a motivated and customer-focused Junior Service Advisor & Administrator. This is an excellent opportunity to work alongside an experienced Service Advisor and learn the ropes in a supportive environment. We are looking for a highly motivated, customer service superstar to join our busy Nissan dealership in Morrinsville. In this role, you'll be the vital link between our customers and the service department. Your day will involve assisting with customer bookings, preparing job cards, communicating with technicians, following up on work progress, and ensuring administrative tasks are completed efficiently. Key Responsibilities: • Assist the Service Advisor with daily service operations • Schedule customer bookings and confirm appointments • Prepare and manage service job cards and invoices • Provide updates to customers on the status of their vehicles • Maintain accurate records and service documentation • General office administration and support including Accounts Payable/Receivables What We’re Looking For: • Solid communication and organisational skills • A positive, can-do attitude and willingness to learn • Strong initiative and resourcefulness with the ability to problem solve independently • Basic computer skills (Microsoft Office, email, etc.) • A customer-first mindset and excellent phone manner • Previous experience in administration or customer service (automotive industry a bonus, but not essential)