Customer Experience Consultant

**ABOUT QUBE** Qube Logistics is a nationwide service provider offering a specific and comprehensive range of cargo logistics for empty shipping containers. Qube offers Transport refrigeration diesel services and much more. Our locations Auckland Hamilton Napier Tauranga Nelson Christchurch Timaru and Dunedin. **ABOUT THE JOB** **Join Our Team!** Are you a new school leaver or looking to upskill and learn new skills and challenge yourself? We have an exciting opportunity for an entry level team member to join our logistics team. Do you thrive on providing excellent service in a fast-paced environment? This might just be for you! We have a prime opportunity for a junior entry level Logistics Coordinator who is keen to learn new skills and about our business apply themselves and gain valuable work experience! **Position:** Logistics Coordinator **Location:** Sulphur Point Tauranga **Hours:** 7am – 5pm Monday - Friday guaranteed minimum hours of 47.5 per week **What You’ll Do:** Your primary function will be to coordinate the movement and flow of containers throughout the depot whilst maintaining data integrity and professionally communicating with both internal and external stakeholders. Some of your responsibilities will include: • Processing trucks in and out of the yard using our own in-house booking system • Reconciling booking spreadsheets • Directing and instructing truck driver movements in the yard • Assisting with internal and external enquiries • Communicating yard movements with ground staff via RT **What We Need** • Great attention to detail and enjoy a fast-paced environment • Ability to multitask and have good time management • Strong listening skills • Flexibility and adaptability • Positive can-do attitude with the ability to demonstrate initiative • Well-spoken and a strong communicator If you are our ideal candidate but have no industry experience that’s not a problem! You will receive all the training necessary to become successful in the role it’s all about having the right attitude! **Perks & Benefits:** • Free health insurance (after six months of continuous employment) • Car parking • Career development • Be part of a supportive team environment in a NZ-strong company **WHY QUBE?** Qube recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders ages and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role and candidates are selected on their unique strengths and characteristics. If you want to invest in your future apply now and we will help you reach your full potential. **Requirements** Must pass a pre-employment drug test Must be eligible to work in New Zealand Apply Now! For additional information Call 0800 SCS JOBS (0800 727 5627).

Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It’s all in a typical day’s work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands. At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. When you join the SeaLink team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family. At SeaLink, grow and progress personally and professionally. We offer unique career paths for life and with the right attitude, you can thrive and forge a rewarding career within the Sealink family. If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!  The ideal role if you want to enjoy working in a vibrant environment surrounded by the beautiful water this summer! With summer fast approaching, we have exciting opportunities for fixed-term Café Bar Assistants, who will be based at Half Moon Bay and will play a crucial role in ensuring customer satisfaction while contributing to the café’s overall efficiency. Our summer fixed-term positions start early October and go through until the end of February 2026. Working in this role, you will have the opportunity to learn the ropes of a Deckhand through assisting our Deckhands with operational and safety duties! The position requires early starts and works on a rotating roster, providing the chance to showcase your exceptional service skills within a stunning setting. Key responsibilities include: Providing exceptional customer service Following strict guidelines in food service Providing a welcoming and efficient service Maintaining knowledge of the menu offerings Assisting deckhands with operational duties as needed Requirements To be successful in this role, you must have your own reliable transport and should possess the following skills, knowledge, and qualities: Previous experience in a café or retail environment Understanding the principals of the safe sale and supply of alcohol Good local knowledge of visitor attractions Experience with POS systems A demonstrated ability to work under pressure Able to adapt easily to changing work conditions Ability to resolve customer queries with initiative and a positive attitude while being a productive team member. Benefits Career support - gain invaluable experience The opportunity to work for a company who cares about their people and communities Opportunity to work with passionate individuals and an incredible team If working on the water sounds is what you're seeking this summer, Apply now! Please submit your CV and a cover letter, specifically addressing the above skills and experience. A position description can be provided upon request. SeaLink has a strong commitment to workplace health and safety and the well-being of our people. Successful candidates will be required to undertake a pre-employment drug test and a criminal record check. All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand. 

Looking to step into a fast-paced role where no two days are the same? We are looking for candidates seeking CCTV roles! This role will be starting immediately and is a great opportunity to work in a busy, varied and challenging environment. You'll be the eyes and ears on the ground, monitoring live CCTV feeds, coordinating support teams, responding to incidents, and making sure the community gets the right info at the right time. Your role will be key in keeping people safe and informed. Key Details - ASAP Start – 6 months - $30 per hour + 8% holiday pay - Based in Auckland CBD - Rostered shifts across 7 days so you must be flexible About the role This supportive team require additional assistance within the CCTV monitoring space, liaising with the wider organisation to ensure incidents are responded to correctly and announcements are made promptly, customer service and safety is paramount. Duties will include - Highly accurate administration and monitoring - Customer service via phone and email, answering queries - Responding to incidents safely and efficiently - Dispatching resources proactively - Clear communication with all stakeholders - Liasing with local businesses - supporting the community About you - Must have previous CCTV operator experience - This is a fast paced, customer centric team, where you will need to be adaptable and flexible to manage a changing environment - Ability to multitask and handle multiple priorities - High attention to detail and accuracy - Proficient with technology and new systems - Resilient, reliable and a great team player If you are available ASAP, eligible to work in New Zealand and keen to hear more apply now! Reference: 143362

Join the Global Pioneer of Predictive Demand Intelligence At PredictHQ, we’re redefining how businesses forecast demand by eliminating blind spots caused by unforeseen, event-driven disruptions. As the leader in predictive demand intelligence, our AI-powered platform helps companies master predictability - empowering them to optimise inventory, staffing, pricing, and marketing by understanding not just what events are happening, but why they matter. From concerts and sports games to unexpected weather events and airport disruptions, we track and forecast the impact of millions of real-world events across the world. Our platform leverages cutting-edge machine learning to create high-quality, forecast-grade data to deliver actionable insights via powerful APIs and an intuitive web app. The result? Businesses can anticipate demand spikes and dips with unmatched accuracy and agility. Our dynamic models adapt to changing conditions in real time, allowing customers to make smarter, faster decisions. That’s why industry giants like Domino’s, Uber, Expedia, and IHG rely on PredictHQ to stay ahead of demand and turn unpredictability into opportunity. Founded in 2016 and backed by Lightspeed Venture Partners, Sutter Hill Ventures, and Aspect Ventures, PredictHQ has offices in Auckland and San Francisco. Job Purpose 🎯 As a Technical Support Analyst, your core mission is to provide expert technical assistance to our customers, ensuring they not only resolve issues but truly succeed with our data and products. In this role, you’ll be the first line of support, confidently diagnosing and resolving customer-related technical issues while managing and prioritising multiple support queries efficiently. With your sharp problem-solving skills, deep technical curiosity, and understanding of data quality principles, you’ll deliver timely solutions that enhance the customer experience and improve our product in real-time. You’ll work closely with cross-functional teams across Product, Engineering, and Customer Success to escalate, communicate, and collaborate. Your proactive mindset will be key as you help build a robust technical knowledge base, monitor support channels, and surface insights from customer interactions to influence continuous improvement. Requirements Key Responsibilities 🔑 Act as the first responder for customer-related technical issues - triaging, resolving, and closing tickets with urgency and care. Manage and prioritise tickets raised by customers and Customer Success (CS) team members. Handle and resolve Intercom requests from our technical documentation webpages. Monitor and manage issues raised in our internal support channels relating to customers and from customers. Collaborate with Product and Sustained Engineering teams to escalate, prioritise, and track customer-facing issues. Proactively identify and flag unexpected customer behaviour or unusual patterns in product or data usage. Maintain clear, concise documentation of support interactions and technical resolutions. Follow up with customers to confirm their issues are fully resolved and they're satisfied with the outcome. Continuously expand your technical product knowledge and stay across updates to better support customer success. Skills, Knowledge and Competencies ⭐️ Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Strong analytical and troubleshooting skills, with a structured approach to problem-solving. Ability to efficiently diagnose and resolve technical issues Skilled at managing and prioritising multiple support tickets and tasks in a fast-paced environment. Quick to learn new tools, adapt to new technologies and updates related to the product and our data. Solid understanding of data quality principles and their role in delivering a great customer experience. Nice to have ⚡️ Experience or familiarity with Salesforce General 💼 Applicants for this position must have New Zealand residency or a valid New Zealand work visa. Ensure that all activities are conducted in accordance with internal policies and procedures, applicable legislation, rules and standards, including relevant Acts, Advertising Standards Authority rules and regulations, and industry body requirements. Based in Auckland, this role follows our hybrid approach - combining the flexibility of working from home with one to two days a week in the office to foster team connection and collaboration.  Benefits PredictHQ Benefits 🤝 Health Insurance Paid Birthday Leave and Paid Family and Friends Day Leave Strong focus on your training and development 10 weeks of fully paid parental leave Flexible work arrangements A hybrid work environment centred on collaboration, agility and fun Options in a fast-growing company in its early stages $500 annual stipend to support your work from home setup Our Values 💛 PredictHQ is about teamwork to achieve huge things. We are building innovative and complex products, so our empathetic, hard-working culture is key to our success. We are proactive in helping our teammates grow and thrive in their careers, as well as making sure everyone can put their family and friends first. 

About the role Hybrid working options- Located in the Wellington office with some working from home day options. Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia. Do you want to help make a difference and deliver for Bluecurrent customers? We have an exciting opportunity to join the supportive and collaborative Remote Services team as an Administrator. In this role, you will support and deliver excellent customer service to Bluecurrent customers within the required SLA ‘s. Key responsibilities include: -Manage queries from retailers regarding remote services, systems, data bases and suppled services. -Ensure accurate capturing of remote services processes and identify systems or manual gaps. -Ensure data quality of databases are maintained and assist with resolved discrepancies and correcting discrepancies in data bases as required -Inbox and workflow monitoring Who we are looking for To be successful in this role you will demonstrate a commitment to continuous improvement and effective problem-solving, supported by strong customer service experience for both internal and external stakeholders. You are good at learning new systems and databases and have proficiency in Excel. Additionally, you exhibit excellent verbal and written communication skills with the ability to communicate with all stakeholders. Your problem-solving abilities and focus on ongoing improvement enable you to identify issues and drive meaningful change to enhance customer delivery. About Us Bluecurrent is jointly owned by Vector and QIC. We are a highly successful smart metering and data services company that operates in New Zealand and Australia. With 18 years’ experience behind us we are a new company, with strong foundations and ambitious goals. It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide. Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences. We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion. Our values reflect how we do things together and for our customers. They are: -Collaborate – we are a tight knit group that works best when we work together. -Innovate – we are stepping up to solve challenges in new ways. -Deliver – what we say we do. It’s what we’ve always done and always will do. Additional information As we continue to grow there are many future career pathways for our people.  We offer: -Opportunities for career progression -A fun and collaborative environment  -Hybrid working -Potential for flexible work hours -Health and wellbeing support   -Subsidised life and income protection insurance  -An annual wellbeing grant  -Study support If you require assistance or accessibility support from us during the application and selection process, please call us on +64 978 7792. As part of the recruitment process if we progress with your application, we will complete background and pre-employment checks, such as a drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.

The Cloudy Bay story is one of adventure. After a single sip in 1983, David Hohnen was captivated by Marlborough Sauvignon Blanc. In 1985 David and winemaker Kevin Judd launched Cloudy Bay with a vision for making New Zealand wines of uncompromising quality. It’s been that way ever since. We are looking for an enthusiastic, passionate, outgoing front of house team member who can bring their positive and professional attitude, and their flair for hospitality to create unforgettable and engaging food and wine experiences for our guests at The Shed in Central Otago - the home of our premium Te Wahi, our Central Otago Pinot Noir. You will be great at: Showing your passion for excellent customer service Delivering memorable food and wine experiences Converting the guest’s positive experience into wine sales and brand loyalty Being a team player and maintaining a great team atmosphere Supporting private experience and VIP events by assisting with set up, wine pouring, food service etc. Requirements In order to be successful in this position you will have: Significant experience in hospitality, preferably in a high-end restaurant setting A sales orientated mindset - able to convert positive experiences into sales of Cloudy Bay wines, food and merchandise A genuine passion and enthusiasm for wine and food Good communication and teamwork skills Have the ability to work weekends and public holidays Ability to lift heavy objects and stand for extended periods Legal rights to work in New Zealand on a permanent basis English essential, additional language is a plus Benefits What you can expect from us Reliable daytime hours (we are open 5 days per week, Wed to Sun) 9% superannuation Annual bonus target Health insurance Annual wine allocation Generous wine, food and merchandise discount at our cellar door and restaurant A positive and supportive team culture Focus on employee inclusion, wellbeing, and health & safety Forward-thinking structured professional environment Staff events and team experiences