Trademe
Aftersales Manager - FUSO NZ

Manukau City Centre, Auckland, New Zealand
Location: Auckland, Airport | Full-Time
Are you a strategic leader with a passion for the automotive industry and aftersales excellence? Fuso NZ is looking for an Aftersales Manager to drive growth, performance, and development across our nationwide dealer network.
What you'll do:
* Lead, mentor, and support our dealer network to deliver exceptional service and sales performance.
* Identify new dealership opportunities and execute strategies to expand Fuso's parts, service, and contract offerings.
* Monitor dealer performance, implement KPIs, and provide hands-on support to optimize operations.
* Organize and deliver dealer training, ensuring teams are equipped with the latest product knowledge and industry best practices.
* Act as a Fuso brand ambassador, promoting excellence, compliance, and customer satisfaction across the network.
* Analyse market trends, competitor activity, and dealer performance to drive data-driven decisions.
About you:
* Strong knowledge of aftersales processes and the automotive or HCV repair industry.
* Proven experience in dealer relationship management, performance optimisation, or network development.
* Confident using Microsoft Office (Excel, Word, PowerPoint, Outlook) and data analysis tools.
* Holds a valid Class 1 driver's license.
Why Fuso NZ?
This is your chance to lead a key pillar of a growing, innovative brand within the Keith Andrews Group. You'll shape the dealer network, influence customer experience, and make a tangible impact on our business.
Ready to drive Fuso forward? Apply now!
To apply for this job go to: https://fuso.recruitmenthub.co.nz/Vacancies & enter ref code: 6804992.
Applications close 27 Sep 2025
Negotiable Salary