Negotiable Salary
Taiao Architecture and Engineering Ltd
Whangārei, New Zealand
Taiao Architecture and Engineering Ltd are seeking a dynamic and self motivated Business and Administration Manager who takes initiative and loves administration, providing exceptional customer service and improving business systems. This is a dynamic role suited to someone who enjoys variety, takes initiative and can confidently manage the day-to-day administrative operations and accounts of a growing engineering and design business. You’ll be working closely with our small positive and hard working team to ensure everything runs smoothly from administration and accounts to customer relationships and systems management. We value a positive and hard working attitude, professionalism and personal development, a desire to bring fun into everyday tasks, a service mindset and an eye for detail, innovation and systems improvement. Design, building, engineering and/or construction experience is desirable; however, industry training and support will be provided to the right candidate if required. Work hours: Monday to Friday - 9:00 AM to 4:00 PM Key Responsibilities: * Planning and Coordinating: Planning and tracking company workload and capacity, managing customer relations and job deadlines, prioritising work flows and ensuring design procedures are followed. * Office Operations: Overseeing daily operations, including work allocation, supply management, and vendor relations. * Administration: Providing support to designers and engineers by preparing and proof reading project documents such as letters, forms, drawings and reports, filing and saving project information to company files, managing online software accounts and licenses and ensuring staff accounts are active, taking calls and handling customer emails and inquiries with a service focused, happy and positive can do attitude. * Compliance and QA: Ensuring compliance with industry regulations and company policies. * Record Keeping: Maintaining accurate records and managing databases. * Marketing and Sales Support: Customer relationship and customer database management. Assisting the director with business system improvements, coordinating marketing materials, and supporting and managing external digital marketing consultant efforts. * Finance and Accounting: Business accounts, payroll, timesheet checking, preparing and issuing invoicing and responding to invoicing queries and other financial tasks. Skills and Qualifications: * Strong organisational and communication skills . * Proficiency in Microsoft office software such as word and excel, Xero, Xero projects and Excel database management . * Ability to work independently and as part of a team . * Experience in the New Zealand construction industry or a related field may be beneficial . * Understanding of building code regulations and procedures or transferable compliance skills from another industry . * Leadership, customer relationship skills and team management skills . To be successful in this role, you’ll need: * Excellent computer and software skills * Great communication, customer relationship and interpersonal skills * Strong multitasking and time management abilities and a drive to develope and improve the business for the customers it serves * The ability to bring a positivite attitude to work everyday, the ability to remain calm, professional, and focused under pressure What we offer: * Friendly and collaborative team environment * Career development within a growing business and a competitive salary We look forward to receiving your application and hearing what you could bring to this exciting opportunity. Please send your resume, or if you would like more information about the role, please reach out to Nev on email: team@taiao-design.com