Operations Manager in Wellington Central Needed!

At Otematata’s Best Dam Pub, we’ve been the beating heart of the Waitaki for over 60 years — and for the last 10, we’ve been proudly doing it the Best Dam way: tradition before trend, guest-first service, and a healthy dose of cheek. We’re now looking for a Duty Manager to step in as a key part of our senior team, supporting our new General Manager – Operations and helping lead the crew on the floor. Why Otematata? *We’re in the middle of everywhere — surrounded by lakes, mountains, and adventure. This is hospo without the big-city grind: *Save money – affordable living, less stress, more lifestyle. *Stability – build real relationships with regular guests who return year after year. *Community – be part of a supportive, fun, tight-knit team. *Balance – hospo energy without the constant party life. The Role *Run shifts with confidence and professionalism. *Lead by example — guest-first service, high standards, positive energy. *Support our GM – Operations, ensuring safe, compliant, professional operations. *Motivate the team and help enhance our culture of integrity, respect, and fun. What You’ll Bring *A current Manager’s Certificate. *Minimum 3 years’ experience in a similar establishment combining food, beverage, and gaming. *Accommodation operations experience (bonus, but not essential). *Leadership that lifts others up. *A guest-first mindset and problem-solving attitude. *Reliability, initiative, and calmness under pressure. *A current driver’s licence and the legal right to work full-time in New Zealand. *Passion for hospitality and building lasting guest relationships. What We Offer *A great remuneration package, competitive with industry standards. *A workplace that values growth, culture, and good banter. *The chance to step into real leadership with support from an experienced team. *A role where you can enjoy hospo and enjoy life at the same time. How to Apply Please send us your CV along with a tailored cover letter telling us what you can bring to The Best Dam Pub. Applications without a cover letter will not be considered. 📩 Apply now and join us in writing the next chapter of the Best Dam story.

Who We Are - Ko Wai Mātou Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small. About The Role - Te mahi We are seeking an enthusiastic and passionate Food and Beverage Duty Manager who knows how to get the best out of their team and leads from the front by setting and providing the highest levels of customer service . A team player who enjoys and has a passion for the hospitality industry. Our Visaya Restaurant and Bar can seat up to 120 people and we have extensive conference facilities. Flexibility across breakfast, lunch, and dinner shifts, weekend and public holidays is required. This is a permanent full-time role based at Sudima Auckland Airport. It is a guaranteed minimum of 40 hours per week paid at $29.50 per hour. Responsibilities | Ngā haepapa The Food & Beverage Duty Manager is responsible for the management and day to day operations of the food and beverage team while on shift in the hotel. This covers restaurant, bar, room service, and function operations whilst maintaining standards and enhancing the guest experience. The responsibilities of this role are to: Manage the Food and Beverage department while on shift Drive revenue to achieve and exceed budgeted revenue Account for stock utilised in the operation and order all stock through company purchasing system as required Prepare cash flow reports Conduct daily Duty Manager reports for the Hotel Manager Conduct and /or supervise cash handling and banking procedures Controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards Continuously work to improve the efficiency of the restaurant by optimising productivity. Study and examine operations, and administer cost reduction exercises throughout the department Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility Ensure that all colleagues understand and uphold the hotel's code of responsive service of alcohol Ensure that all guests are provided with superior customer service at all times Ensure compliance of Health and Safety regulations, including the timely recording and investigation of any accidents, injuries, or near misses Recruit, train and manage the restaurant team Handle and resolve guest complaints efficiently Collaborate with the Food and Beverage Operations Manager on menu creation, planning, design, and delivery Conduct effective shift briefings to ensure all staff are aware of VIPs, special occasions, daily specials, and upselling opportunities Requirements A commitment to being a reliable member of the team and ability to work unsupervised, on your own, and as part of a team. Be able to work a rotational roster that covers seven days a week including weekends and public holidays. A NZQF Diploma (ANZSCO Skill Level 2) or at least three years of relevant experience may substitute for the formal qualifications listed above. In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification. You will have: A valid General Manager License (GM License) and a LCQ qualification Prior experience in restaurants, conferences and events Team management experience Benefits We are all valued | He kura te tangata Discounts at our hotels, restaurants and spas across our network Staff, family and friends rates at our hotels Meals on duty and uniform provided Excellent reward & recognition events Service and anniversary gifts and benefits Wellbeing programme including Health insurance discounts Paid training and individual Employee Development Plans Training towards NZQA qualifications and our very own online digital learning platform Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. Nau mai, haere mai, tauti mai! Hind Management is committed to accessibility.  Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.  At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self. E manawanui ana tātou - We care  Ka mahi tahi tātou - We work together  Ka whai tātou i te tika - We do the right thing  He kura te tangata - We are all valued 

* Clear pathways to grow into a Restaurant Manager * Ongoing leadership development and training + Free meals on shift * No overnight shifts + balanced rosters with set weekends off + Bonuses We're on the lookout for an Assistant Manager to join our client's team and help lead a high-energy, people-first restaurant. If you thrive in a fast-paced environment, love supporting others to shine, and want to be part of something that brings good vibes daily, this could be your next step. What You'll Be Doing * Support day-to-day restaurant operations, ensuring smooth and efficient service * Lead and inspire a diverse team during shifts, bringing energy and positivity * Coach and develop team members to deliver outstanding customer experiences * Step up to run the restaurant in the absence of the manager * Maintain high standards in food safety, service, and cleanliness * Contribute to a fun, safe, and inclusive work environment What's In It For You * Competitive base salary plus performance bonus (up to $6,000 annually) * Free meals when working and discounts for friends and whanau * No overnight shifts and balanced rosters with set weekends off * 6-week onboarding program and regular leadership catchups * Clear development pathways into restaurant management or support office roles * Wellness support including mental health, fitness, nutrition, and financial resources * 8 weeks paid parental leave * Legendary team outings and national company events * $1,000+ referral bonuses when you bring others into the team What We're Looking For * Experience as a supervisor or team leader in a hospitality or retail environment managing teams of 10+ * A passion for people and a natural ability to lead and motivate * Strong problem-solving skills and a can-do attitude * Commitment to delivering an exceptional guest experience * Someone who lives and breathes values like Pride, Passion, Integrity, Courage, and Family A Few Things to Know * You must be 18+ and legally able to work in New Zealand * You'll be working with all kinds of ingredients * You may need (or be supported to obtain) certifications like LCQ, First Aid, CPR, and food safety Ready to take the next step in your hospitality career? Apply now and let's chat!

Who We Are - Ko Wai Mātou Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small. About The Role - Te mahi We are seeking individuals who are passionate about hospitality and have extensive experience in supervising in restaurants. In this role, you will be responsible for managing an efficient and exceptional service experience for our guests. The ideal candidate should have strong leadership skills and the ability to lead by example. We offer a variety of shifts including breakfast, lunch, and dinner. Weekend availability is required. This is a full time position (minimum 30 hours per week) based at Sudima Kaikoura. The hourly rate for this role is $28.00. Responsibilities | Ngā haepapa The Food & Beverage Duty Manager is responsible for the management of the day to day operations of the food and beverage department in the hotel. The responsibilities of this role are to: Manage the Food and Beverage department operations while on shift Drive revenue to achieve and exceed budgeted revenue Account for stock utilised in the operation and order all stock through company purchasing system as required Prepare daily banking and cash flow reports Conduct daily Duty Manager reports for the Hotel Manager Conduct and/or supervise cash handling and banking procedures Controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards. Continuously work to improve the efficiency of the restaurant by optimism productivity with the lowest possible cost. Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility. Ensure that all colleagues understand and uphold the hotel's code of responsible service of alcohol Ensure compliance of Health and Safety regulations including the timely recording and investigation of any accidents, injuries, or near misses Communicate effectively with subordinates and managers. Recruit, train and manage the restaurant team Handle and resolve guest complaints efficiently Collaborate with the Food and Beverage Manager on menu creation, planning, design and delivery Conduct effective shift briefings to ensure all staff are aware of VIPs, special occasions, daily specials, and upselling opportunities Requirements A commitment to being a reliable member of the team Be able to work 5.00am to 10.00pm with a roster that covers seven days a week including weekends and holidays. A NZ Diploma, or 3 years experience in a relevant role in the Hospitality and Tourism sector may substitute for the qualification. Ability to work unsupervised, on your own and as part of a team You will have: A valid General Manager License (GM License) and a LCQ qualification Work as part of a team to deliver exceptional service and dining experiences Ability to remain calm and composed under pressure, willing to go the extra mile to ensure guests have a memorable experience Outstanding communication and customer service skills with strong attention to detail Desire to learn and grow within the hospitality industry Prior experience in bartending and barista skills Flexibility to work outside normal hours as required (including early morning shifts, late finishes, weekends, and public holidays) Availability to work on a rotating roster NZQF Diploma (ANZSCO Skill Level 2) At least three years of relevant experience may substitute for the formal qualifications listed above. Benefits We are all valued | He kura te tangata Discounts at our hotels, restaurants and spas across our network Staff, family and friends rates at our hotels Meals on duty and uniform provided Excellent reward & recognition events Service and anniversary gifts and benefits Wellbeing programme including Health insurance discounts Paid training and individual Employee Development Plans Training towards NZQA qualifications and our very own online digital learning platform Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment Nau mai, haere mai, tauti mai! Hind Management is committed to accessibility.  Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.  At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self. E manawanui ana tātou - We care  Ka mahi tahi tātou - We work together  Ka whai tātou i te tika - We do the right thing  He kura te tangata - We are all valued  

Dart River Adventures - Glenorchy, Southern Lakes Full-Time | Permanent Role Lead with purpose in one of Aotearoa's most breathtaking locations. Are you passionate about customer service, team leadership, and creating unforgettable experiences? Dart River Adventures is seeking a Customer Experience Supervisor to join our dynamic team in Glenorchy. This is your chance to work in a stunning natural environment where adventure meets culture, and every day is an opportunity to inspire. Please note: As this is a permanent, full-time position, we are looking for someone who can commit long-term and grow with us. What's in it for you? * Work in a world-class tourism destination surrounded by the beauty of Te Waipounamu * Join a supportive, whanau-focused team that values manaakitanga and whanaungatanga * Be part of a sustainability journey - Ngai Tahu Tourism is committed to being carbon zero by 2040 * Grow your career with one of New Zealand's leading tourism operators, known for delivering authentic Maori experiences About the role: As our Customer Experience Supervisor, you'll be responsible for: * Leading and motivating a high-performing team to deliver exceptional customer service * Overseeing daily operations including reservations, retail, and administration * Supporting staff development and fostering a positive team culture * Promoting the Tiaki Promise - encouraging visitors to care for our people and places * Ensuring health and safety standards are upheld across all experiences What we're looking for: * 12+ months' experience in customer service and administration * Previous supervisory or team leadership experience * A warm, approachable personality with a passion for hosting and hospitality * Strong organisational skills and attention to detail * Commitment to safety and professionalism * Alignment with Ngai Tahu values - open to learning te reo Maori and tikanga Bonus skills (not essential): * Class 2 Drivers Licence and/or P Endorsement (or willingness to obtain) * Experience in the tourism industry * A knack for capturing memorable moments for our manuhiri (visitors) Our commitment to you: Ngai Tahu Tourism offers a safe, inclusive, and respectful workplace where everyone can thrive. All successful applicants will be required to pass a pre-employment drug and alcohol test and a Ministry of Justice background check. Ready to lead in a role that connects people, place, and purpose? Apply now and be part of something bigger - Mo tatou, a, mo ka uri a muri ake nei (For us and our children after us).

If you’re going to be salty, at least bring tequila! Rosie’s is your favourite spicy local, bringing the best of California’s coastline to NZ. Famous for our frozen margs, monster nachos and partying every day of the week. Rosie’s is on the hunt for a superstar Duty Manager; it’s a fast-paced gig with plenty of responsibility, so ideally, you’ll need a current Duty Manager’s License and past experience in a similar role to hit the ground running. Got a head for numbers alongside your leadership skills? With a fine attention to detail and admirable ability to maintain consistently quality service, you’ll fit into our close-knit crew and know how to go above and beyond for our customers whilst ensuring the team are all form on your responsible shifts. If you’re motivated and full of energy, we’re committed to investing in you and taking you on to bigger and better things across the group when you’re ready.