Food & Beverage Manager

The newly opened Clements Hotel has been renovated into a 5-star boutique hotel featuring 29 guest rooms and complemented by extensive F&B operations. Steeped in history, this property is iconic and promises to become a popular weekend dining destination with locals; the plush basement bar will have a prohibition era vibe with an extensive cocktail list and the restaurant serves contemporary cuisine, inspired by the local Cambridge food scene, using fresh, locally sourced ingredients. Original features within the hotel include a magnificent sweeping staircase, stunning stained-glass windows, parquet flooring, high ceilings, and luxurious furnishings creating a refined and relaxed atmosphere. As the Food and Beverage Manager, you will be responsible for overseeing all aspects of the food and beverage department, including restaurant and cafe, bespoke cocktail bar, room service operations and events. It will be essential that you create a memorable dining experience for our guests by maintaining high standards of service, quality that capstone hotels are know for. Responsibilities • Outstanding leadership skills, previous experience managing a team, recruiting, rostering, training and supervising staff along with HR experience in all aspects. • Lead and motivate a diverse team of professionals, fostering a positive work environment and encouraging personal growth and development. • Collaborate with the Executive Chef to develop and update innovative and seasonal menus that cater to diverse guest preferences. • Manage food and beverage inventory, order supplies, and control costs to optimize profitability. • Ensure that monthly financials for F&B are on target and accurate, reporting directly to the Hotel Manager. • Develop and implement effective operational policies and procedures to ensure seamless guest experiences. • Maximising yield and revenue through innovative sales practices. • Excellent, high quality customer service, ensuring positive guest experiences. • Handling complaints and overseeing the service recovery procedures. • Ensure exceptionally high and consistent standards are met with in the department. • To hold regular briefings and meetings with the team. • Understanding of current Health & Safety obligations, ensuring the Hotel is fully compliant to the SOP's, Policies, procedures and service standards. Qualifications: • Strong knowledge of food and beverage operations. • Previous experience in a similar role. • Proven track record of successfully leading and developing teams, with excellent communication and interpersonal skills. • Demonstrated ability to drive revenue growth, manage budgets, and achieve financial targets. • Exceptional problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences. • Solid understanding of industry trends, customer preferences, and competitive market dynamics. Applicant must have a valid visa or be a NZ citizen , we are unable to sponsor for this role, or transfer Accredited Visa holders. If you are an ambitious and results-driven professional with a passion for delivering exceptional guest experiences, we want to hear from you!