Customer Care Consultant - Summer fixed-term

At Rutherford and Bond Toyota, we are looking to grow our team with a customer service minded individual. We have an exciting role as a Customer Relationship Consultant within our Customer Support Team! As our Customer Relationship Consultant, you'll be the first point of contact for all in-coming calls into our business. With over a 150 staff, we receive a lot of calls in a day and it will be your primary responsibility to co-ordinate these calls between our 5 branches. You must be able to work autonomously and in a repetitive environment. You will be asked to provide administrative support at times to ensure the smooth running of the Customer Support Team. As our successful applicants, you'll be equipped with the following attributes: * Front-line customer service experience essential * A professional telephone manner * Personable with the ability to interact with a wide variety of customers * Good computer skills and med-level knowledge of Microsoft Office * Strong organisational skills and the capability to prioritise workloads and tasks efficiently * Resilience to change and the ability to work under pressure * The ability to work well in a team environment We offer a competitive remuneration package, great working and team environment. As well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry. If this sounds like you, APPLY NOW. We look forward to hearing from you! Applications close 5 October 2025. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

Kia ora, Talofa lava, and warm Pacific greetings! The Jhunjhunwala family in conjunction with Hind Management is proud to offer the Māori and Pacific Youth Scholarship in 2025.  An initiative aimed at attracting Māori and Pacific Youth who are not currently in paid employment, education or training, providing exciting hands-on experience in hotel operations. Internships include experience with customer service & hotel sustainability, while nurturing confidence, connection and leadership skills and encouraging further studies in Hospitality with paid hourly wage, travel stipend and a cash incentive upon completion. The Role | Te Mahi On offer is the choice of two internships:Te Aranuku and Te Ararangi. Carried out in one of Sudima's seven Hotels, locations including Auckland CBD or South Auckland, Rotorua, Kaikōura, Christchurch and Queenstown. Te Aranuku  (Focused Journey)  Intakes in February and October 3 months focused in one department $25 hourly wage 20-30 hours per week (flexible around family/study commitments) Ideal for candidates seeking a foundation for further studies or work leading to specialisation area. Interns choose one department. Options include Rooms Division, Food & Beverage or Culinary (Kitchen) Department. Te Ararangi (Full Circle Journey) Commencing from October 2025 Six month job rotation internship $25 Hourly wage 20-30 hours per week, (flexible around family/study commitments) Ideal for candidates seeking a foundation for further studies or work leading to Hotel Management. Interns rotate through hotel departments experiencing: Rooms Division - Front Office, Administration, Housekeeping, and Culinary Division - Food & Beverage, Bar, Kitchen Interns will have the opportunity to shadow a leader in the final weeks. Who We Are - Ko Wai Mātou Hind Management builds, operates and manages high performing award-winning hotels, restaurants, bar and spas. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously. At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences. Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2019, 2022 and 2024 Requirements About You | Ko koe tēnei The scholarship is open to New Zealand residents of Māori and Pacific descent who are: Youth aged between 16-24 years Pursuing a hotel or hospitality career Seeking further studies in hotel, hospitality management, events, or tourism studies or recent graduates of these studies (within 6 months of graduation)   This program offers more than an internship—it’s a way to uplift and inspire your whānau and community while building a thriving career pathway. Apply today - mentioning your preferred pathway, location and intake date - Applications close Monday 8th September 2025 for October intake - expressions of interest are accepted all year round Benefits “Nā tō rourou, nā taku rourou, ka ora ai te iwi.” With your contribution and mine, the people will thrive. One off Scholarship (study grant) upon completion- $1000 three-month / $2000 six-month internship. Travel stipend: upto $300 three month /up to $600 for six month interns Work time for self-directed learning and access to modules on Te Kura (Hind Management’s Learning Platform). Internal training focusing on customer service, communication, leadership and DEI awareness. Tailored cultural mentorship by Māori and Pacific leaders (or mentors trained in cultural awareness).  Leadership development opportunities, including workshops with industry leaders from Māori and Pacific communities where possible.  Involvement of whānau and community in key program milestones (Presentation on completion of the internship program). Ongoing access to professional development opportunities for three months. Guaranteed job interviews for high-performing interns for current vacancies.  Partnerships with Māori and Pacific-owned businesses for networking and career opportunities. Cultural leave for interns to attend to whānau or community responsibilities as required.  Well-being programs based on Te Whare Tapa Whā (Māori model of holistic health).  Free meals whilst on-duty Nau mai, haere mai, tauti mai! Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Team talent@hindmanagement.com Hind Management aligns its conduct in keeping with Māori values, through Whanaungatanga it ensures a sense of family and belonging for our people and recognizes manaakitanga as the starting place for hospitality, and welcoming manuhiri (guests). We pride ourselves in looking after the interests of our people and our guests alike. He Kura te Tangata, we believe that we are all valued, our people, our guests and our communities across all our brands – we welcome all! E manawanui ana tātou | We care - Ka mahi tahi tātou | We work together - Ka whai tātou i te tika | We do the right thing

Auckland Fixed Term Full Time * Fixed Term: 20th October to 23rd January 2026 * $28.60 per hour paid fortnightly * Monday to Friday shifts between 8-5:45am About the Role: Here at NZ Post, we are all about people! We connect families, friends, communities and businesses globally. What we do is pretty special! We communicate with our customers via phone, email and social media and when we connect, it's with a warm friendly and positive attitude. To make sure our customers get the best experience, we know that every part of their NZ Post journey must be as easy and seamless as possible. Our Customer Care Centre plays a huge part in this. We are the front window of our entire operation, so how we present ourselves needs to be on point every time. * Based at our 122 Kerwyn Avenue, East Tamaki office, you will work 40 hours per week Monday to Friday between the hours of 8am to 5.45pm. * This is a fixed term role from 20th October to 23rd January 2026. Day to day you will: * Receive and respond to information and queries across a diverse range of channels including phone, email and social media * Resolve customer queries end to end, navigating a variety of systems at any given time * Use your customer service skills and experience to manage difficult customer queries, with support where necessary Please note our process will require you to complete online testing to understand your technical capability, if you do get this sent to you, please complete at your earliest convenience. Check out this video for "A day in the Life of a Customer Care Representative https://youtu.be/wzDPDiiRers We are looking for: * Someone who enjoys problem solving, and is able to resolve our customer queries and find solutions independently * Someone who is resilient and has the ability to "bounce back" * Strong written and verbal communication skills * Someone tech savvy and know how to navigate and multitask between various systems. * The ability to deal with all sorts of people and queries while keeping cool under pressure * Someone who is adaptable thrives in a dynamic working environment Why this is more than a job: * He tangata, he tangata - it is the people. Our team is as diverse as the communities we serve, and we are proud to be Rainbow Tick certified. * Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle * Free onsite parking * Days off on public holidays All external applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will also be subject to a security and credit check and may be required to undertake a drug test. There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It’s all in a typical day’s work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands. At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. When you join the SeaLink team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family. At SeaLink, grow and progress personally and professionally. We offer unique career paths for life and with the right attitude, you can thrive and forge a rewarding career within the Sealink family. If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!  The ideal role if you want to enjoy working in a vibrant environment surrounded by the beautiful water this summer! With summer fast approaching, we have exciting opportunities for fixed-term Café Bar Assistants, who will be based at Half Moon Bay and will play a crucial role in ensuring customer satisfaction while contributing to the café’s overall efficiency. Our summer fixed-term positions start early October and go through until the end of February 2026. Working in this role, you will have the opportunity to learn the ropes of a Deckhand through assisting our Deckhands with operational and safety duties! The position requires early starts and works on a rotating roster, providing the chance to showcase your exceptional service skills within a stunning setting. Key responsibilities include: Providing exceptional customer service Following strict guidelines in food service Providing a welcoming and efficient service Maintaining knowledge of the menu offerings Assisting deckhands with operational duties as needed Requirements To be successful in this role, you must have your own reliable transport and should possess the following skills, knowledge, and qualities: Previous experience in a café or retail environment Understanding the principals of the safe sale and supply of alcohol Good local knowledge of visitor attractions Experience with POS systems A demonstrated ability to work under pressure Able to adapt easily to changing work conditions Ability to resolve customer queries with initiative and a positive attitude while being a productive team member. Benefits Career support - gain invaluable experience The opportunity to work for a company who cares about their people and communities Opportunity to work with passionate individuals and an incredible team If working on the water sounds is what you're seeking this summer, Apply now! Please submit your CV and a cover letter, specifically addressing the above skills and experience. A position description can be provided upon request. SeaLink has a strong commitment to workplace health and safety and the well-being of our people. Successful candidates will be required to undertake a pre-employment drug test and a criminal record check. All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand. 

* Monday to Friday - No weekends! * Mangere location - on site parking! * Opportunities to grow! In this dynamic role, you will: * Support pharmacies and hospitals across New Zealand to help and improve lives * Build relationships with our customer and be their first contact for resolving queries via phone and email. * Process and provide support for customer orders * Provide support to our internal administration team * Provide support to our warehouse team with picking and packing orders as required Some of the key things you'll possess to successfully perform this role include: * Proven experience in customer service dealing with a diverse range of customer queries * The ability to form good relationships with customers and fellow staff * Patience and calm when handling challenging situations * Comfort using computers to view and update customer, order and stock information * Strong communication skills to engage with our customers and provide timely solutions. * Working rights to work in NZ As part of our team, you will: * Receive full training on our systems and procedures * Grow and develop your potential in a customer service environment Please note: It is a requirement that potential employees will need to obtain a clean drug and alcohol test before and MOJ check before commencing work with us. Does this sound like an opportunity for you? Apply now!!

Join the Global Pioneer of Predictive Demand Intelligence At PredictHQ, we’re redefining how businesses forecast demand by eliminating blind spots caused by unforeseen, event-driven disruptions. As the leader in predictive demand intelligence, our AI-powered platform helps companies master predictability - empowering them to optimise inventory, staffing, pricing, and marketing by understanding not just what events are happening, but why they matter. From concerts and sports games to unexpected weather events and airport disruptions, we track and forecast the impact of millions of real-world events across the world. Our platform leverages cutting-edge machine learning to create high-quality, forecast-grade data to deliver actionable insights via powerful APIs and an intuitive web app. The result? Businesses can anticipate demand spikes and dips with unmatched accuracy and agility. Our dynamic models adapt to changing conditions in real time, allowing customers to make smarter, faster decisions. That’s why industry giants like Domino’s, Uber, Expedia, and IHG rely on PredictHQ to stay ahead of demand and turn unpredictability into opportunity. Founded in 2016 and backed by Lightspeed Venture Partners, Sutter Hill Ventures, and Aspect Ventures, PredictHQ has offices in Auckland and San Francisco. Job Purpose 🎯 As a Technical Support Analyst, your core mission is to provide expert technical assistance to our customers, ensuring they not only resolve issues but truly succeed with our data and products. In this role, you’ll be the first line of support, confidently diagnosing and resolving customer-related technical issues while managing and prioritising multiple support queries efficiently. With your sharp problem-solving skills, deep technical curiosity, and understanding of data quality principles, you’ll deliver timely solutions that enhance the customer experience and improve our product in real-time. You’ll work closely with cross-functional teams across Product, Engineering, and Customer Success to escalate, communicate, and collaborate. Your proactive mindset will be key as you help build a robust technical knowledge base, monitor support channels, and surface insights from customer interactions to influence continuous improvement. Requirements Key Responsibilities 🔑 Act as the first responder for customer-related technical issues - triaging, resolving, and closing tickets with urgency and care. Manage and prioritise tickets raised by customers and Customer Success (CS) team members. Handle and resolve Intercom requests from our technical documentation webpages. Monitor and manage issues raised in our internal support channels relating to customers and from customers. Collaborate with Product and Sustained Engineering teams to escalate, prioritise, and track customer-facing issues. Proactively identify and flag unexpected customer behaviour or unusual patterns in product or data usage. Maintain clear, concise documentation of support interactions and technical resolutions. Follow up with customers to confirm their issues are fully resolved and they're satisfied with the outcome. Continuously expand your technical product knowledge and stay across updates to better support customer success. Skills, Knowledge and Competencies ⭐️ Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Strong analytical and troubleshooting skills, with a structured approach to problem-solving. Ability to efficiently diagnose and resolve technical issues Skilled at managing and prioritising multiple support tickets and tasks in a fast-paced environment. Quick to learn new tools, adapt to new technologies and updates related to the product and our data. Solid understanding of data quality principles and their role in delivering a great customer experience. Nice to have ⚡️ Experience or familiarity with Salesforce General 💼 Applicants for this position must have New Zealand residency or a valid New Zealand work visa. Ensure that all activities are conducted in accordance with internal policies and procedures, applicable legislation, rules and standards, including relevant Acts, Advertising Standards Authority rules and regulations, and industry body requirements. Based in Auckland, this role follows our hybrid approach - combining the flexibility of working from home with one to two days a week in the office to foster team connection and collaboration.  Benefits PredictHQ Benefits 🤝 Health Insurance Paid Birthday Leave and Paid Family and Friends Day Leave Strong focus on your training and development 10 weeks of fully paid parental leave Flexible work arrangements A hybrid work environment centred on collaboration, agility and fun Options in a fast-growing company in its early stages $500 annual stipend to support your work from home setup Our Values 💛 PredictHQ is about teamwork to achieve huge things. We are building innovative and complex products, so our empathetic, hard-working culture is key to our success. We are proactive in helping our teammates grow and thrive in their careers, as well as making sure everyone can put their family and friends first.