Wellington Customer Service - Customer Facing Job Listings

Trademe

Customer Service Advisor

Wellington, New Zealand

As the face of our Service Department, this exciting role revolves around our after sales operations and administration. We're looking for an individual with confidence in customer interaction, and a passion for customer service and hospitality. Customers and customer interactions are the most important part of our business, and you would be at the forefront of these interactions every day! The Position: * Based in our Wellington Branch * Booking all service and repair appointments * Seeing customers in and out of reception * Advising customers on their servicing requirements and costs involved * Responding to all customer questions and enquires in a timely manner and ensure the customer is well informed throughout the entire process * Providing a great customer experience and being a role model for exceptional customer service at all times Requirements: * Experience in the automotive industry is an advantage although not necessary * Experience in a hospitality, retail or other customer-focused role is preferred * Strong communication and interpersonal skills combined with excellent phone manner * Confidence in dealing with challenging customer concerns resulting in excellent outcomes for both the customer and the business * Clean and current restricted or full driver's license * As we are a 6 day a week business some weekend work will be required. Saturday mornings only. We offer a competitive remuneration package, great working and team environment. As well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry, the opportunities for advancement and development are endless! If this sounds like you, APPLY NOW. By submitting your application online or if you want to hear more about the role, please contact hr@rb.toyota.co.nz . We look forward to hearing from you! Applications close 5 September 2025. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

Negotiable Salary

Trademe

Mail and Customer Service Officer - Part Time

Lower Hutt, New Zealand

Mail and Customer Service Officer * Fixed term until Dec 2026 * Thursday to Saturday * Retail Superstar wanted! Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Working from our Te Puni Post Shop in Petone, our Mail and Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. This is for a fixed term to cover parental leave until Dec 2026. Each day is busy and varied and will see you developing your problem-solving skills. We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa. https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go! What can we offer you? * Learning and development opportunities to help support your career goals * A value's driven organisation that supports and respects its employees * A safe and secure work environment * A stable government owned agency who isn't going anywhere! What we need from you: * Be available to work Thursday and Friday 7am - midday and Saturday 7.15am - 12.15pm * Reliable transport to get to and from work * Previous experience in a customer facing environment, ideally retail * Problem solving skills - can you think on the fly and find the best outcomes? * Administration and data entry skills * Confidence to interact with people from all backgrounds face to face, phone and email All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

Negotiable Salary

Trademe

Delivery Agent - Fixed term Seaview

Lower Hutt, New Zealand

Delivery Agent * $26.52 per hour paid fortnightly * Paxster, E Bike or Motorcycle * 6:30am starts, 4 day rotating roster, Sundays always off. Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Once known as the `Postie', we're all about delivering what Kiwis care about with a dash of fun and a whole lot of passion. As the face of NZ Post out in the community, you'll connect with our customers as you deliver their mail and parcels. Working alongside a dedicated team, you'll process and sort mail from our Seaview branch in Lower Hutt, before going it alone out on your delivery route, using an E Vehicle, Motorbike, E Bike, or on foot, hail or shine! This is for a fixed term until January 2026. Delivery Agents are a hardy bunch, all united by one mission - to deliver for New Zealand. We are looking for people who love to get the job done! Can you tick off the following? * Availability to work a 4 day a week rotating roster until January 2026 * Be ready for a physically demanding role * Have a high level of numeracy and literacy - so you can get all that addressing information sorted! * Ensure your own and the health and safety of your colleagues * Going the extra mile to ensure high levels of customer satisfaction * And above all, a passion for doing a great job and getting it right, each and every time! Ready to be a part of that story? Let's go! https://youtu.be/vg91ZLxIS0E All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

Negotiable Salary

Trademe

Customer Service - Vehicles

Lower Hutt, New Zealand

* Great on the job training * 4% Employer Kiwisaver contribution (up to 6% based on length of service) * Wide range of employee benefits including free staff hire in our DIY fleet Our Hirepool Vehicle Rentals team provide expert advice to business, commercial, recreational travellers and NZ Government Agencies on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV and sporting events to independent contractors, casual weekend hirers. As a Customer Service person you need excellent customer service and administration skills and a confident phone manner to field queries, provide advice, and put quotes and contracts together. At our branch in Wellington you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations (i.e. vehicle deliveries and pick-ups, grooming and minor servicing). Any questions, you're more than welcome to contact the Branch Manager, Daniel Whitmore on 027 623 2413. What you'll do: * Answer phones - provide sales advice and quotes * Create contracts and complete transactions * Coordinate and deliver/pick-up vehicles * Office administration and customer account maintenance What you need: * Full Class 1 Driver Licence (a Class 2 is a great advantage) * Mechanical interest and aptitude would be great * Solid written and verbal communication skills with the ability to communicate effectively at all levels * Intermediate computer skills with a high level of accuracy and attention to detail * Able to work with a diverse array of people and build successful working relationships * Willingness to work on a rostered basis - our branch is open Monday-Saturday. What we offer: We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance. * Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits To apply for this job go to: https://hirepoolcareers.co.nz/Vacancies & enter ref code: 6777281.

Negotiable Salary

Trademe

Library Assistant (Saturdays)

Porirua, New Zealand

The library team provides a range of library services, collections, and spaces to the residents of Porirua City that support the community in relation to literacy, knowledge, information, research and study, recreation, and leisure activities. All about the role This entry level library role will be a popular vacancy, working part time in our Porirua Library as a Library Assistant in our Client Services team. You will be responsible for: * Supporting the provision of customer focused library services at the Porirua Library * Assisting with enquiries across a range of topics * Creating a welcoming and stimulating environment for visitors to the library * General front desk duties such as answering general customer queries and issuing and returning items * Shelving returned items * Assisting with the opening and closing of the library as needed. Porirua City is a living wage accredited employer and the hourly rate for this position is $28.13. All about you It would be fabulous if you are interested in a career in libraries, and have some experience in a library or customer service environment. You'll need to show us that you have: * will focus on customer service being at the heart of everything you do * are organised, reliable, punctual and committed to working as part of a team * are methodical and conscientious in your approach to work to ensure accurate shelving of library items * have confidence with a range of digital technology and equipment * a reasonable level of fitness as the role requires lifting crates of books * Ideally you have a passion for reading across a range of genres All about Porirua City Our city is changing, and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You'll be welcomed into a team that's collaborative; values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it's the perfect place to work. To find out more about working for Porirua City Watch this video What you need to do now Come and join our busy and engaged Libraries team and be part of our welcoming and engaging environment. Please contact Shamila Gurr via email Shamila.Gurr1@poriruacity.govt.nz for more information. Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion. We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. You will need to apply via our careers centre: www.poriruacity.govt.nz/careers. Applications need to be received via our Careers Portal by Sunday 6 July 2025. We expect this role to be popular, so if application numbers are high, we may bring the closing date forward.

Negotiable Salary