Wellington Call Centre & Customer Service Job Listings

Trademe

Customer Relationship Consultant

Wellington, New Zealand

At Rutherford and Bond Toyota, we are looking to grow our team with a customer service minded individual. We have an exciting role as a Customer Relationship Consultant within our Customer Support Team! As our Customer Relationship Consultant, you'll be the first point of contact for all in-coming calls into our business. With over a 150 staff, we receive a lot of calls in a day and it will be your primary responsibility to co-ordinate these calls between our 5 branches. You must be able to work autonomously and in a repetitive environment. You will be asked to provide administrative support at times to ensure the smooth running of the Customer Support Team. As our successful applicants, you'll be equipped with the following attributes: * Front-line customer service experience essential * A professional telephone manner * Personable with the ability to interact with a wide variety of customers * Good computer skills and med-level knowledge of Microsoft Office * Strong organisational skills and the capability to prioritise workloads and tasks efficiently * Resilience to change and the ability to work under pressure * The ability to work well in a team environment We offer a competitive remuneration package, great working and team environment. As well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry. If this sounds like you, APPLY NOW. We look forward to hearing from you! Applications close 5 October 2025. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

Negotiable Salary

Trademe

Administrator

Wellington, New Zealand

About the role Hybrid working options- Located in the Wellington office with some working from home day options. Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia. Do you want to help make a difference and deliver for Bluecurrent customers? We have an exciting opportunity to join the supportive and collaborative Remote Services team as an Administrator. In this role, you will support and deliver excellent customer service to Bluecurrent customers within the required SLA ‘s. Key responsibilities include: -Manage queries from retailers regarding remote services, systems, data bases and suppled services. -Ensure accurate capturing of remote services processes and identify systems or manual gaps. -Ensure data quality of databases are maintained and assist with resolved discrepancies and correcting discrepancies in data bases as required -Inbox and workflow monitoring Who we are looking for To be successful in this role you will demonstrate a commitment to continuous improvement and effective problem-solving, supported by strong customer service experience for both internal and external stakeholders. You are good at learning new systems and databases and have proficiency in Excel. Additionally, you exhibit excellent verbal and written communication skills with the ability to communicate with all stakeholders. Your problem-solving abilities and focus on ongoing improvement enable you to identify issues and drive meaningful change to enhance customer delivery. About Us Bluecurrent is jointly owned by Vector and QIC. We are a highly successful smart metering and data services company that operates in New Zealand and Australia. With 18 years’ experience behind us we are a new company, with strong foundations and ambitious goals. It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide. Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences. We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion. Our values reflect how we do things together and for our customers. They are: -Collaborate – we are a tight knit group that works best when we work together. -Innovate – we are stepping up to solve challenges in new ways. -Deliver – what we say we do. It’s what we’ve always done and always will do. Additional information As we continue to grow there are many future career pathways for our people.  We offer: -Opportunities for career progression -A fun and collaborative environment  -Hybrid working -Potential for flexible work hours -Health and wellbeing support   -Subsidised life and income protection insurance  -An annual wellbeing grant  -Study support If you require assistance or accessibility support from us during the application and selection process, please call us on +64 978 7792. As part of the recruitment process if we progress with your application, we will complete background and pre-employment checks, such as a drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.

Negotiable Salary

Trademe

Customer Service Advisor

Wellington, New Zealand

As the face of our Service Department, this exciting role revolves around our after sales operations and administration. We're looking for an individual with confidence in customer interaction, and a passion for customer service and hospitality. Customers and customer interactions are the most important part of our business, and you would be at the forefront of these interactions every day! The Position: * Based in our Wellington Branch * Booking all service and repair appointments * Seeing customers in and out of reception * Advising customers on their servicing requirements and costs involved * Responding to all customer questions and enquires in a timely manner and ensure the customer is well informed throughout the entire process * Providing a great customer experience and being a role model for exceptional customer service at all times Requirements: * Experience in the automotive industry is an advantage although not necessary * Experience in a hospitality, retail or other customer-focused role is preferred * Strong communication and interpersonal skills combined with excellent phone manner * Confidence in dealing with challenging customer concerns resulting in excellent outcomes for both the customer and the business * Clean and current restricted or full driver's license * As we are a 6 day a week business some weekend work will be required. Saturday mornings only. We offer a competitive remuneration package, great working and team environment. As well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry, the opportunities for advancement and development are endless! If this sounds like you, APPLY NOW. By submitting your application online or if you want to hear more about the role, please contact hr@rb.toyota.co.nz . We look forward to hearing from you! Applications close 5 September 2025. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

Negotiable Salary

Trademe

Customer Service Representative - Wellington (CBD)

Wellington, New Zealand

Te arawatea - The opportunity * Permanent, full-time 37.55 hours per week * Start date: 06 October 2025 * Starting Salary: $61,466 with annual progression If you are looking for an opportunity to make a real difference in the lives of New Zealanders, this is the role for you. We are a fast paced, whanau focused, and supportive team working together to uplift and provide mana enhancing assistance to our vulnerable clients. You will be the first point of contact for our clients and provide phone-based support to a range of people with various backgrounds, ages, and situations most in the providing them with assistance, tools, and support to access our services. Mou - About you As a Customer Service Representative, you will be placed at the forefront of peoples' lives. This will require you to lead with empathy and understanding to help navigate a range of queries. You will be responsible and involved in making important decisions to ensure that our people are given the right support to help them in their journey to be safe, strong, and independent. Our training approach will enhance your existing skills to confidently work with our people primarily through inbound calls. What you do makes a difference! To ensure success in this role we are looking for individuals with the following skills and attributes: * You enjoy quality conversations and can understand and show empathy to our people's complex needs, using effective communication and questioning techniques * Adaptable, resilient, and can work well under pressure * An ability to adapt to new technology and learn new skills as you will be operating systems that are new to you * Demonstrate experience using technology to solve problems * An eagerness to learn and an awareness of what is needed for self-improvement and development * You work efficiently, accurately and make good, sound decisions in the absence of clear policy * Flexible with hours and the ability to adapt to new circumstances as they arise Nga Haora Mahi: Nga tumanakohanga - Work Hours: What to expect Total hours of work for the week are 37 hours and 55 minutes, although you are paid for 40 hours. Our current standard hours of work are shifts of seven hours and 35 minutes per day between Mon-Fri 6.55am - 6:15pm and on Saturday 8:00am - 2:00pm Successful applicants will be working rostered duties across the 5-day week and one Saturday every five weeks - rosters are published 4 weeks in advance. While these are our current standard hours, in certain circumstances (Civil Defence emergencies etc) the contracted hours of Mon-Sat 6:30am - 10:00pm will be implemented. Nga mohiohio rapu kaimahi hira, me nga ra hira - Important recruitment information and dates We are working on a tight schedule and will be reviewing applications and progressing candidates as they come in, so could be contacted to attend at short notice. * You may be contacted via phone to attend an in-person Assessment Centre between the dates of 7 August - 26 August 2025 * If you are successful past the Assessment Centre, you will be contacted via phone to attend a face-to-face interview, between the dates of 18 August - 29 August 2025 * Salary starts from $61.466.00 per annum * Candidates must hold NZ Citizenship or a Permanent Resident visa at time of application * Candidates should be able to provide 2 x work references (your current and previous employer) * Start Date: 6 October 2025 Me pehea te tuku tono - How to apply Please upload your current CV and in place of a cover letter, you will be prompted to answer the questions below. These questions hold significance in our shortlisting process, please make sure to provide comprehensive responses, (200-300 words). * What do you think makes a great Customer Service Representative and how do you see yourself fulfilling the role and responsibilities of the position. * MSD is guided by 4 leading values, which are outlined on our website. These values help us align our actions with a common purpose and provides a shared understanding of how we behave and the actions we take. Which value or values resonate with you and how would you display this in this role? * What does empathy mean to you? Please provide an example of a time when you demonstrated empathy towards a colleague or customer. Applications close: Midnight, 17 August 2025. He Whakaahuatanga Tunga - Position Description: http://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/contact-centre/customer-service-representative.docx Utu-a-tau - Salary range: $61,466.00 - $73,903.00

Negotiable Salary

Trademe

Contact Centre Operator

Wellington, New Zealand

A well-established and respected security firm is seeking a reliable and detail-focused Alarm Monitoring Operator to join their high-performing team. Based in a Wellington monitoring centre, you’ll play a vital role in protecting residential, commercial, educational, and corporate clients by responding to security alarms and dispatching the appropriate personnel. This is an excellent opportunity for someone with a calm and professional demeanour who thrives in fast-paced, high-responsibility environments. Key Responsibilities - Monitor and respond to a range of alarms (intruder, fire, panic, power failure, etc.) - Dispatch mobile security teams or contact keyholders/emergency services as needed - Take inbound calls from clients, technicians, and emergency contacts - Maintain accurate event logs and client records - Review and update customer files to ensure system accuracy - Remain calm, clear, and professional in all communications - especially under pressure - Work independently, including sole-charge during certain shifts Shifts & Roster: 6 days on, 3 days off - Rotating 3-week schedule providing 24/7 coverage: - Week 1: 7:00 AM – 3:00 PM - Week 2: 3:00 PM – 11:00 PM - Week 3: 11:00 PM – 7:00 AM (night shifts are shared and may be infrequent) Flexibility to work public holidays and cover shifts when needed is essential. What You’ll Bring Essential: - NZ Citizen or Permanent Resident - Full NZ driver’s licence and reliable transport (location not serviced well by public transport) - Excellent attention to detail and data accuracy - Strong communication skills and a professional phone manner - Ability to work autonomously and remain calm under pressure - Willingness to work rotating shifts, including nights and holidays - Clear criminal record (Police vetting applies) - Two verbal references from previous managers/supervisors Preferred: - Experience in call centres, admin roles, or monitoring centres - Familiarity with alarm systems or dispatch processes - Strong written communication skills What You’ll Get - Full on-the-job training across all shift types (including some night training) - A role that directly contributes to people’s safety and peace of mind - Supportive team environment with strong values and leadership - Stable full-time employment in a critical industry - Opportunities for long-term growth and professional development into Supervisor position. How to apply Please submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions and would like to get in touch directly, please get in touch with Katie Oakes on katie@kinetic.co.nz, or call 0221760308 for a confidential discussion.

Negotiable Salary

Trademe

Mail and Customer Service Officer - Part Time

Lower Hutt, New Zealand

Mail and Customer Service Officer * Fixed term until Dec 2026 * Thursday to Saturday * Retail Superstar wanted! Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Working from our Te Puni Post Shop in Petone, our Mail and Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. This is for a fixed term to cover parental leave until Dec 2026. Each day is busy and varied and will see you developing your problem-solving skills. We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa. https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go! What can we offer you? * Learning and development opportunities to help support your career goals * A value's driven organisation that supports and respects its employees * A safe and secure work environment * A stable government owned agency who isn't going anywhere! What we need from you: * Be available to work Thursday and Friday 7am - midday and Saturday 7.15am - 12.15pm * Reliable transport to get to and from work * Previous experience in a customer facing environment, ideally retail * Problem solving skills - can you think on the fly and find the best outcomes? * Administration and data entry skills * Confidence to interact with people from all backgrounds face to face, phone and email All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

Negotiable Salary

Trademe

Customer Support Team Leader

Wellington, New Zealand

Our Customer Support team is looking for a new Team Leader who is keen to share their skills in Customer Service with others and drive the team to the next level. As the Customer Support Team Leader, you will be accountable for maximising our customer retention, and enhancing the experience for our Service and Sales departments. The position will involve leading a team of five staff while working alongside other managers around the business to support our customer experience. As this is a productive role, you will also be the first point of contact for all in-coming calls into our business. With over a 150 staff, we receive a lot of calls in a day, and it will be your primary responsibility to co-ordinate these calls between our 5 branches. You must be able to work autonomously and in a repetitive environment. You will be asked to provide administrative support at times to ensure the smooth running of the Customer Support Team. About you: · Three years of customer service experience ideally at a senior level · Resilience to achieve goals even in the face of obstacles · Personable with the ability to interact with a wide variety of customers and staff · Good computer skills and a high-level knowledge of Microsoft Office · Practical and keen to challenge and implement new ideas and processes · Strong organisational skills and the capability to prioritise workloads and tasks efficiently · The ability to work well in a team environment · Attention to detail · Reporting and Administration to Senior Management · Automotive Service experience is highly desirable On Offer: · Competitive remuneration package of $70,000-$78,000 p/a · Staff discounts & opportunities for career development · Ongoing training and development in conjunction with Toyota New Zealand · A friendly, supportive, and fun team environment This role would be perfect for a Senior Service Advisor or Service Advisor Team leader who is wanting to take their career in a different direction. If this sounds like you, APPLY NOW by submitting your application online or if you want to hear more about the role, please contact Mara at hr@rb.toyota.co.nz Applications close 29 August 2025. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

Negotiable Salary

Trademe

Delivery Agent - Fixed term Seaview

Lower Hutt, New Zealand

Delivery Agent * $26.52 per hour paid fortnightly * Paxster, E Bike or Motorcycle * 6:30am starts, 4 day rotating roster, Sundays always off. Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Once known as the `Postie', we're all about delivering what Kiwis care about with a dash of fun and a whole lot of passion. As the face of NZ Post out in the community, you'll connect with our customers as you deliver their mail and parcels. Working alongside a dedicated team, you'll process and sort mail from our Seaview branch in Lower Hutt, before going it alone out on your delivery route, using an E Vehicle, Motorbike, E Bike, or on foot, hail or shine! This is for a fixed term until January 2026. Delivery Agents are a hardy bunch, all united by one mission - to deliver for New Zealand. We are looking for people who love to get the job done! Can you tick off the following? * Availability to work a 4 day a week rotating roster until January 2026 * Be ready for a physically demanding role * Have a high level of numeracy and literacy - so you can get all that addressing information sorted! * Ensure your own and the health and safety of your colleagues * Going the extra mile to ensure high levels of customer satisfaction * And above all, a passion for doing a great job and getting it right, each and every time! Ready to be a part of that story? Let's go! https://youtu.be/vg91ZLxIS0E All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

Negotiable Salary

Trademe

Lifeguard | Pouora

Porirua, New Zealand

Come and join our team of Lifeguards at the Arena Aquatic Centre where you will work in a fun and engaging environment. We are looking for a hardworking and dedicated person to be an active member of our team. All about the role We are proud of our indoor recreation facilities and we are seeking someone to share our passion for providing an exceptional customer experience every time. Our lifeguards are responsible for the competent and professional supervision of our pools and keeping the facilities clean. Our casual shifts help provide cover for staff absences. We are open every day of the week from as early as 5:30am and closing at 9:30pm so if you have flexibility during these hours and can help us out from time to time, we would love to hear from you. All about you Due to the age requirements of the National Lifeguard Award, applications will only be considered from people aged 16 years of age or older. Due to the training requirements for this role, you must be able to attend training from 10:00am until 5:00pm on Saturday 16 and Sunday 17 August. It would be great if you have relevant experience working in an aquatic environment, although we will provide you with excellent training for upskilling and First Aid Certification. You will need to show us that you: * are reliable and willing to roll up your sleeves and help out to get the job done well * have the ability to be calm in pressured situations and respond quickly following instructed procedures * are a competent swimmer and can maintain a level of swimming fitness * are reliable, punctual and passionate about creating a fabulous customer experience. If you are invited to an interview, you will be asked to complete a swim test which includes the following requirements: * 200m swim in 6mins * 50m Breast stroke swim * 25m side stroke swim * 5 minutes treading water * Retrieving an item from the deepest part of the pool (2m) If you are successful in your application, we will provide training for the lifeguard award and first aid qualification. All about Porirua City Our city is changing and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You'll be welcomed into a team that's collaborative, values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it's the perfect place to work. To find out more about working for Porirua City Watch this video Porirua City is a living wage accredited employer and the starting hourly rate for a Lifeguard is $27.84. What you need to do now Come and join our team and be part of our welcoming and engaging environment. Please contact William Ratty on 027 225 7539 for more information. Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion. We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. You will need to apply via our careers centre: www.poriruacity.govt.nz/careers. Applications need to be received via our Careers Portal by 29 July 2025. We will be working through applications as they are submitted and may progress candidates prior to the closing date, so apply now!

Negotiable Salary

Trademe

Operations Adviser Electronic Monitoring

Upper Hutt, New Zealand

Think shiftwork might work better for your lifestyle?.....avoid that 9-5 hustle and bustle, and have a work life balance. * Starting salary $67,500, plus shiftwork allowance * Work with a supportive team using the latest tracking technology * Numerous vacancies available, located in Upper Hutt Mo te tunga | About the role Working at Ara Poutama Aotearoa (Department of Corrections) is a big responsibility. You will be part of a 24/7 team of people who are helping to manage and monitor people placed on electronic monitoring bail within our communities all over the country. As an Operations Adviser no two days are the same, and no two calls are either. One minute you're liaising with the Police for a high-risk arrest, next developing workable solutions for those on bail. Excellent communication skills, critical thinking, having the ability to multitask and think outside the square is your key to success in this role! In this role you will be on an 8-week rotating shift pattern which includes 3-shift types, morning, afternoon and nights. You will be required to work all three shift types during the 8-week pattern. This can take some time to get used it, and it's important for you to think about your commitments outside of work before applying. Please ensure you review the Job Description attached to this vacancy which includes more information on how a typical roster would look. These positions are located in Upper Hutt. Mou | About you You might be wondering how you can make other lives better as an Operations Adviser in our Electronic Monitoring team? The Operations Advisor role is a demanding role that requires a lot of empathy. You've got to be able to put yourself in their shoes. They need our support, and you need their trust. Whether its welfare checks, problem solving or diffusing a stressful situation - that's what you're there for. And you've got a great and highly experienced team to back up and support you along the way. Nga pukenga me nga wheako | Skills and experience This is a busy role, to ensure your success we would look to you to demonstrate some or all of the following skills, experience and attributes: * Experience with phone and email communications with a variety of clients * Demonstrate your critical thinking skills i.e problem solving, use of judgement, and ability to investigate * Current and strong computer literacy, with ability to pick up new systems * Resilience in challenging situations with people and negative behaviour * Be an excellent team player, and contribute to our wider success! * Experience in shift work will be a bonus as routines change You will need a Full New Zealand Driver's License and a legal right to work in New Zealand, without restriction, for a minimum of 24 months. This role is not covered by the Criminal Records (Clean Slate) Act 2014, therefore please disclose any offences with the law, even if they are outside 7 years. Applicants who have lived overseas in the last 10 years will also be required to provide an overseas police clearance if they are successful in gaining employment with us. Nga painga | The benefits The midpoint of the salary range is $74,057 per annum and the full range (85%-120%) is $67,500 - $79,393 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. Mo matou | About us Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required. Tono inaianei | Apply Now To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered. When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work. Applications close on: Thursday 31st July, 2025 If you have any questions or want to learn more about a career with us, contact jess.escott@corrections.govt.nz, or visit careers.corrections.govt.nz.

Negotiable Salary

Trademe

Customer Service - Vehicles

Lower Hutt, New Zealand

* Great on the job training * 4% Employer Kiwisaver contribution (up to 6% based on length of service) * Wide range of employee benefits including free staff hire in our DIY fleet Our Hirepool Vehicle Rentals team provide expert advice to business, commercial, recreational travellers and NZ Government Agencies on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV and sporting events to independent contractors, casual weekend hirers. As a Customer Service person you need excellent customer service and administration skills and a confident phone manner to field queries, provide advice, and put quotes and contracts together. At our branch in Wellington you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations (i.e. vehicle deliveries and pick-ups, grooming and minor servicing). Any questions, you're more than welcome to contact the Branch Manager, Daniel Whitmore on 027 623 2413. What you'll do: * Answer phones - provide sales advice and quotes * Create contracts and complete transactions * Coordinate and deliver/pick-up vehicles * Office administration and customer account maintenance What you need: * Full Class 1 Driver Licence (a Class 2 is a great advantage) * Mechanical interest and aptitude would be great * Solid written and verbal communication skills with the ability to communicate effectively at all levels * Intermediate computer skills with a high level of accuracy and attention to detail * Able to work with a diverse array of people and build successful working relationships * Willingness to work on a rostered basis - our branch is open Monday-Saturday. What we offer: We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance. * Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits To apply for this job go to: https://hirepoolcareers.co.nz/Vacancies & enter ref code: 6777281.

Negotiable Salary

Trademe

Library Assistant (Saturdays)

Porirua, New Zealand

The library team provides a range of library services, collections, and spaces to the residents of Porirua City that support the community in relation to literacy, knowledge, information, research and study, recreation, and leisure activities. All about the role This entry level library role will be a popular vacancy, working part time in our Porirua Library as a Library Assistant in our Client Services team. You will be responsible for: * Supporting the provision of customer focused library services at the Porirua Library * Assisting with enquiries across a range of topics * Creating a welcoming and stimulating environment for visitors to the library * General front desk duties such as answering general customer queries and issuing and returning items * Shelving returned items * Assisting with the opening and closing of the library as needed. Porirua City is a living wage accredited employer and the hourly rate for this position is $28.13. All about you It would be fabulous if you are interested in a career in libraries, and have some experience in a library or customer service environment. You'll need to show us that you have: * will focus on customer service being at the heart of everything you do * are organised, reliable, punctual and committed to working as part of a team * are methodical and conscientious in your approach to work to ensure accurate shelving of library items * have confidence with a range of digital technology and equipment * a reasonable level of fitness as the role requires lifting crates of books * Ideally you have a passion for reading across a range of genres All about Porirua City Our city is changing, and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You'll be welcomed into a team that's collaborative; values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it's the perfect place to work. To find out more about working for Porirua City Watch this video What you need to do now Come and join our busy and engaged Libraries team and be part of our welcoming and engaging environment. Please contact Shamila Gurr via email Shamila.Gurr1@poriruacity.govt.nz for more information. Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion. We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. You will need to apply via our careers centre: www.poriruacity.govt.nz/careers. Applications need to be received via our Careers Portal by Sunday 6 July 2025. We expect this role to be popular, so if application numbers are high, we may bring the closing date forward.

Negotiable Salary