Customer Service Administrator

* Next level Admin Support to the Technology Group and Business Stakeholders * Daily engagement with Senior/Exec Stakeholders * Work in the Technology group, without being an IT guru yourself * WEL has a great range of flexible working options and benefits About WEL Networks With over 300 employees, we're proudly based in Hamilton and are owned by the community we work for. We play an important role in the region's economic and social development by identifying and investing in new technologies to future-proof our region - and keep our communities flourishing. About the role The Digital Project Administrator is responsible for providing support to the Digital Delivery Team in achieving business outcomes. The role also supports the technology leadership team with purchases orders, contract reviews and financial processing. Responsibilities: * Manage Purchase Orders and Invoice processing relating to Technology work with Vendors and projects * Assist with administering the Portfolio Management process and keeping project artefacts updated * Support the project team in achieving outcomes by maintaining standards, tools, and procedures for issue, risk, change, and information management * Prepare governance reports, project status updates, presentations, agendas, minutes, and maintain comprehensive logs and registers About you We are looking for someone who is: * a self-starter * punctual * a great communicator * proficient in MS Office, particularly Word, Excel, and PowerPoint * known to have working experience in SAP * highly organised with excellent problem-solving abilities * outcome-focused mindset with a commitment to project success * dedicated to providing a prompt, efficient and personalised service to clients (internal/external). Staff benefits You will benefit from a powerful package of benefits if you join us at WEL - from medical, life, and income protection insurance, to relocation costs, flexible working options, ongoing career development and more - and most important of all, an excellent salary package. Safety Working within a safety critical industry, we are committed to making sure that both our people and our business are kept safe and secure. You will need to undertake a D and A test and complete a police check before starting work at WEL. Ready to learn more? Start here. We actively value diversity and inclusion, so to start, tell us a little bit about the 'real you' in your application. Check out the position description by copying and pasting the link in your browser: https://tinyurl.com/4w6jvx9v and apply online with your cover letter and CV, showing us what sets you apart. Demonstrate your track record and share some of your proudest achievements. We can't wait to hear from you. A position description can be viewed on the Careers page of WEL's website on (www.wel.co.nz) WEL offers a competitive package and a supportive working environment. If you feel this position is a good fit for your skills and experience please submit an online application.

**Mō te tūranga | About the role** We're looking for a detail-focused Customer Experience Specialist to join our AA Driving School team. In this role, you'll help deliver outstanding service to our Members and customers by managing key inboxes, responding to queries, and keeping our systems and resources up to date. You'll also support our call centre staff, prepare customer insights reports, and contribute to process improvements that make a real difference to how we deliver driver training services across Aotearoa. **What You'll Be Doing | Mō te Tūranga** * Manage and respond to customer enquiries via phone and email, ensuring timely and professional service * Support our call centre team with product knowledge, guidance, and training materials * Report on customer trends and recommend process improvements to enhance service delivery * Keep internal systems and intranet resources up to date, ensuring accuracy and usability * Collaborate with instructors, tutors, and internal stakeholders to support AA Driving School operations **About You | Mōu** * Confident with MS Office (pivot tables and v-lookups a bonus) and comfortable with new technology * Strong communication and relationship skills with a customer-first mindset * Highly organised with great attention to detail * Resilient, adaptable, and eager to learn in a fast-paced environment * Full NZ driver's licence **What We Offer | Ngā āhuatanga kei a mātou** * Free AA Membership for you and your whānau* * NZAA Super Scheme with employer contributions + discounted insurance * A day off for your birthday * Ongoing training and development opportunities * A collaborative, supportive team culture **Working with the AA | Me mahi tahi tatou ki AA** For over 120 years we've been helping Kiwis on their adventures. Today, the AA is one of New Zealand's most trusted and respected brands, with more than 1.1 million Members. We offer much more than roadside assistance - we're constantly evolving, innovating, and offering new opportunities. Join us and take your career on its next adventure. We celebrate diversity and welcome your authentic self! **Apply now and help us deliver exceptional experiences for our Members and customers.**

Porirua City is a happening place. Porirua is a diverse, well-connected city and has a lot to offer, with awesome cultural and recreational opportunities. The future is bright – we need skilled people like you to join our team and help shape our growing and developing city. About the role This is your chance to work behind the scenes in local government, supporting the decisions that shape Porirua's future. You'll enjoy variety, a supportive team, and meaningful work that makes a real difference in our community. You will: * Support Council and Committee meetings – from setting up the Chamber to livestreaming and note taking. * Coordinate site visits, events, and travel for elected members. * Assist with formal consultations – liaising with submitters and supporting hearings. * Provide financial administration including purchase orders, payments, and reimbursements. * Be part of key projects and events like citizenship ceremonies and elections. This is a permanent part time role where you'll work 24 hours per week. Due to the needs of the role, these hours will be worked on Wednesday 8:00am – 5:00pm and Thursday 7:30am – 4:30pm, with the remaining 8 hours to be negotiated with the successful applicant. All about you: You'll need to be a proactive and capable organiser, with a strong ability to build and maintain positive relationships with a variety of people.  What you'll bring * Strong organisational and admin skills, with a keen eye for detail. * Great communication and confidence working with systems. * A positive, flexible attitude and willingness to pitch in where needed. * Ability to work some evenings or weekends for Council events. What you need to do now Come and join our Democratic Servicesteam and be part of our welcoming and engaging environment. Please contact Jack Marshall on 021 596 431 for more information. Porirua City embraces and values diversity and inclusion. We actively encourage applications by people from all backgrounds and are a member of Diversity Works. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted. You will need to apply via our careers centre: www.poriruacity.govt.nz/careers. To find out more about working for Porirua City: Watch this video Applications close on Sunday 14 September 2025.

AllWaste provides a wide range of waste collection and disposal solutions throughout Central Otago, Queenstown, and Wanaka. We are currently looking for an Administration Officer who has proven customer service and administration skills and loves interacting with customers either by phone or in-person. The role will join our Admin team based at our office in Gorge Road, Queenstown. You will be 'down to earth' in your approach, have great customer service and computer data entry skills plus the ability to communicate with all sorts of people. If you would like to join a great company with great people, then we would love to hear from you so please click apply to submit an application. To find out more about the company or the position, please visit our website www.AllWaste.co.nz. or contact Malcolm at malcolm.dodds@trojanholdings.co.nz

Are you passionate about the transport industry and eager to grow your career? Tranzit is an award-winning transport and tourism provider operating throughout NZ and we are seeking an experienced Operations Assistant to support our busy Tranzit Coachlines Central team based in Taupo. You will work collaboratively with our Operations Supervisor and wider team by providing day-to-day operational support and ensure we are delivering safe, reliable, and quality transport to our clients. This is a fast-paced, exciting industry and this position will suit someone who thrives on change and quick, methodical decision making. As our business continues and to expand, there is the opportunity for career advancement and professional development. If you love a dynamic work environment and are excited about the potential to grow alongside us, this is the perfect opportunity for you. This is a permanent, full-time role (35 hours per week) What you'll do: * Manage queries, including answer phones/emails, and coordinating general enquiries. * Provide operational support to the Operations Supervisor and the wider team with various operational and administrative duties. * Ordering and processing of staff uniforms, stationary and other depot supplies. * Administrative reporting, including overseeing the coordination of bus audits and fault reports. * Foster a proactive Health and Safety culture by assisting with committee meetings and supporting our team to comply with all requirements. Who are we looking for? * A strong customer delivery focus * A positive, pragmatic and well-balanced approach to problem solving, and decision making, * Ability to work under pressure, * Advanced technical skills and willingness to adapt to new technology, * A current class 2 or 4 drivers' licence with the ability to gain a Passenger endorsement (if you don't have one already!) * Transport industry experience is a must. What can we offer? * Career development and growth, * Competitive Package, * Work perks, including discounts with our Tranzit group of companies & industry partners, * Laptop, phone and use of a company vehicle for work-related travel, * A passionate and driven team who love transport and driving. We pride ourselves on our family-feel culture in all our depots. About us With almost 100 years in the industry, we are leaders in delivering high-quality transport and tourism services across Aotearoa, New Zealand. We are on a continued journey to excellence and employ over 2000 team members throughout the country. We are an award winning, family-owned Kiwi company and our team love what they do. We pride ourselves on offering quality transport solutions backed up by solid health, safety, and wellbeing principles! We will be assessing candidates as they apply so apply today! If you have any questions about the role then please reach out to Ruth Osmond on 027 444 2582. Applicants for this position should have NZ residency or a valid NZ work permit. Please note that successful applicants will be required to successfully pass a drug and alcohol test as well as a police background check as part of the pre-employment screening process. To apply for this job go to: https://tranzit.recruitmenthub.co.nz/Our-Current-Vacancies & enter ref code: 6805178. Applications close 05 Oct 2025

* Busy and varied administrative role * Permanent, full-time position - 40 hours per week * Join a values-led team at Northland Region Corrections Facility. Mo te tunga | About the role This is an assorted role with a wide range of duties. In this busy position you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines. The job description for this position has the general working title `Administration Support Officer'. This covers a variety of administrative positions across Corrections including Property Officers and you may be required to undertake some or all of the duties noted according to operation requirements. This can be varied within the overall Administration Support structure. This diverse administrative role is based at Northland Region Corrections Facility in Kaikohe. Mou | About you We are looking for someone who is able to showcase their skills and experience in the following areas: * Excellent work ethic including strong time management and organisational skills * Good physical health as at times heavy lifting is required when managing property * Willingness to undertake and complete a varied range of administrative tasks * Great face-to-face skills as your ability to interact confidently and professionally with people from a diverse range of cultures * Understanding of our work environment and the safety protocols required * Ability to learn new skills quickly and follow instructions * Enjoy working independently or as part of a team Applicants must have the legal right to work in New Zealand as we are not able to support visa applications for this role. Nga pukenga me nga wheako | Skills and experience You will also need to possess the following: * Computer literacy and good attention to detail is paramount in this role as you will be entering a lot of data * Experience with Microsoft Office products, especially Excel * Be able to multitask, follow and adhere to policies and procedures and have sound judgement in prioritising tasks * Full NZ Drivers Licence Nga painga | The benefits The salary range for this position is $64,717 - $68,434 across 2 levels, per annum. Appointment and remuneration will reflect skills and experience relevant to the role. We have free car-parking on site, free access to our staff gym and an initial uniform allowance is supplied that will enable you to order Corrections clothing suitable for this role. Mo matou | About us Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required. Tono inaianei | Apply Now To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered. When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work. Applications close on: Thursday 18th of September If you have any questions or want to learn more about a career with us, contact northernrecruitment@corrections.govt.nz or visit careers.corrections.govt.nz.