Account Manager / Customer Service Representative

**About the Opportunity** We currently have an exciting opportunity for an Equipment Service Advisor in our Auckland Branch. This role is integral to the success of CablePrice and we are looking for someone with a willingness to learn and develop in their next role. In this role, your focus will be to provide a complete solution for the delivery of maintenance of service work to equipment, ensuring the customer experience is positive and maximised. You will become the single point of contact for the customer, providing relevant, accurate, and timely information through each stage of the service process, ensuring customer expectations are met and exceeded. Other responsibilities include: * Working on after sales profitability using professional sales techniques * Working closely with the workshop to maximise utilisation of resources * Managing the work in progress (WIP) in partnership with the workshop * Liaising with customers professionally both in person and by phone and keeping them informed of progress with any jobs * Proactive service scheduling You will be part of a wonderful new solution for customers, and you'll get to work with some great people! You will have: * Excellent customer service skills * Proven organisational and planning skills * Exceptional stakeholder engagement skills * Excellent interpersonal skills both verbal & written * The ability to positively engage with and influence all parts of the business * High level of computer literacy * The ability to perform under pressure and to prioritise and multitask in a time-driven environment * Demonstrated problem solving, logistics and/or service experience. Knowledge of the heavy equipment industry would be desirable and will prove beneficial. **Benefits** If you want to work with the best, are passionate about excellent customer service and you want a successful future with CablePrice then this is the perfect role for you. In return, we are offering: * **Competitive Renumeration package + Overtime Rates!** * **Company Health Insurance:** We offer Southern Cross's 'Wellbeing One' plan to our staff and have discounted premiums for your immediate family as well. * **Career Development opportunities:** We have a commitment to our employees to help them develop and become multi skilled in their career. * **Tool Allowance:** Our technicians get fortnightly tool allowance. * **Boost Employee Benefits Program:** 'Boost' connects all our employees with amazing discounts and offers from over 50 of New Zealand's favourite brands and stores. * **Uniform & PPE Gear:** Customer-facing employees and technicians are supplied with uniforms; this includes PPE gear. * **Stability:** CablePrice Ltd is a well-established and reputable company. This is a permanent full-time position that gives you long term job security. * **Company Culture:** Included in this is a supportive management structure that values your input in finding new and improved ways to achieve successful outcomes for our customers. * **Refer a Friend Bonus:** On top of this, our employees can earn up to $2000, if the referral is successful. $2K is a good weekend away. Video

B2B Account Manager – Mitre 10 Mega Tauranga Are you a relationship-driven professional with a talent for growing business accounts and delivering outstanding service? We're looking for a proactive and customer-focused B2B Account Manager to strengthen our Trade & Retail business and build lasting partnerships with our valued clients. About Us Juted Holdings is a proud, family-owned business operating across four locations in the Bay of Plenty and Waikato regions: * Mitre 10 Mega Tauranga * Mitre 10 Mega Rotorua * Mitre 10 Waihi * Juted Frame & Truss Located in the heart of the Bay of Plenty, Tauranga is a vibrant coastal city known for its stunning beaches, relaxed lifestyle, and thriving economy. With world-class surf, golden sands, and the iconic Mount Maunganui nearby, it's one of New Zealand's most desirable places to live and work. Tauranga is also a hub for trade, commerce, and innovation—making it the perfect place to grow your career while enjoying the balance of coastal living. About the Role As our B2B Account Manager, you'll be the vital link between our store and our business clients. You'll manage existing accounts, uncover new opportunities, and ensure our trade and retail customers receive exceptional support and tailored solutions. Work Hours: Monday to Friday, 7:00 am – 4:30 pm (45 hours/week) Reporting To: Tauranga Store Manager & Trade Sales Manager Key Responsibilities * Build and maintain strong relationships with B2B clients in trade and retail * Drive sales growth through strategic account management and upselling * Understand client needs and recommend tailored product solutions * Collaborate with internal teams to ensure smooth order fulfillment * Stay informed on market trends and competitor activity   What We Offer * Competitive salary + uncapped performance-based commissions * Company vehicle, phone, and laptop * Supportive team culture and stable work environment * Exclusive perks via Mitre 10's 'Perks App' * Staff benefits including Birthday Day Off and Trauma Insurance * Generous staff discounts   We are committed to ensuring our team arrives home safe every day. All successful candidates must complete a pre-employment drug & alcohol screening as part of our commitment to workplace safety. Due to the fast-paced nature of our recruitment, vacancy close dates may change, so don't wait! If you think you'd look great in orange, apply online before Monday 8th September 2025 in-store applications will not be accepted.

Trade Account Manager – Mitre 10 Mega Rotorua Juted Holding is a proud family-owned business with four locations across the Bay of Plenty and Waikato regions: Mitre 10 Mega Tauranga, Mitre 10 Mega Rotorua, Mitre 10 Waihi, and Juted Frame & Truss. Rotorua is a dynamic city in New Zealand's North Island, known for its geothermal activity, rich Maori heritage, and stunning natural surroundings. With a strong tourism and forestry sector, Rotorua offers a unique lifestyle that blends career opportunities with cultural depth and outdoor adventure. It's a great place to live, work, and grow. We are looking for a dynamic and customer-focused Trade Account Manager to help grow our Trade & Retail business. You'll play a key role in strengthening relationships with our valued trade customers, driving sales, and delivering exceptional service. You will be working Monday to Friday, 45 hours per week and reporting directly to the Rotorua Store Manager & Trade Sales Manager. Key Responsibilities: * Drive sales and grow existing account customer relationships * Consistently meet or exceed sales targets and KPIs * Identify and pursue new sales leads through networking and referrals * Conduct regular site visits to understand customer needs * Provide outstanding customer service and product knowledge What We Offer: * Competitive salary with uncapped performance-based commissions * Tools of the trade: Company vehicle, phone, and laptop * A stable and supportive team environment * Exclusive corporate perks via Mitre 10's 'Perks App' * Staff perks, including Birthday Day Off and Trauma Insurance * Generous staff discounts We are committed to ensuring our team arrives home safe every day. All successful candidates must complete a pre-employment drug & alcohol screening as part of our commitment to workplace safety. Due to the fast-paced nature of our recruitment, vacancy close dates may change, so don't wait! If you think you'd look great in orange, apply online before 8th September 2025 in-store applications will not be accepted.

* Competitive salary + vehicle + tools of trade * Opportunity to develop your career in our core business * An environment that values culture and the team as a top priority VIP Frames & Trusses Auckland are needing our help to find their next experienced Sales Account Manager. We are New Zealand owner operators and have been supplying goods and services to the building industry for well over 40 years in both the North and South Island. We are quick movers, highly efficient at decision making and expect our sales team to have a proven history in generating new business, able to be self-sufficient, connect, manage and close deals. For you: * High energy and supportive team * Great company benefits * Growth opportunities within the group * Immediate start for the right person * Pukekohe, Auckland location The position: You will be responsible for managing and growing a Building Sales portfolio with a strong emphasis on growth. Dealing with sales solutions and relationship management is essential. * Generating new opportunities and growing existing relationships. * Draw upon networks to further develop revenue across the region. * Managing quote requests, produce tender response and presenting them to customers * Engaging with senior decision makers, qualify opportunities and negotiate deals. * Maintain prompt, proactive and responsive client communications. The Successful Person: We are looking for someone that lives and breathes the building and construction industry, someone with sales experience and exceptional at creating long lasting client relationships. * A history in generating new business with the ability to find, manage and close deals. * 5 + years of business development with experience preferably in the building industry. * Excellent verbal and written communication and strong presentation skills. * Client driven, passion and enthusiasm for sales * Merchant experience would be an advantage Secure an interview with me today by sending an updated CV. A true salesperson would pick up the phone and call Louise 021 389 529 for a confidential conversation.

About Us At Keith Andrews Trucks, we're proud to be New Zealand's leading commercial vehicle dealer, representing iconic brands such as FUSO, Mercedes-Benz and Freightliner. With a nationwide network and a team driven by excellence, we partner with businesses across the country to keep New Zealand moving. The Role We're looking for an experienced and driven Key Account Manager (KAM) to join our team. This role is all about building strong partnerships with key clients, identifying growth opportunities, and delivering tailored transport solutions that add value to their business. You'll be the main point of contact for your portfolio of key accounts, developing strategies that drive revenue growth while ensuring exceptional service and long-term relationships. What You'll Be Doing * Develop and maintain strong, long-term client relationships across multiple levels of each organisation. * Act as the primary contact for key accounts, understanding their business, challenges, and goals. * Create and execute account strategies to meet sales targets and identify growth opportunities. * Negotiate contracts and agreements that maximise profitability. * Work closely with internal teams, dealers, and international partners to deliver solutions. * Analyse market trends and competitor activity to stay ahead. * Prepare account performance reports, forecasts, and reviews for management. About You You'll bring proven experience in Key Account Management and a strong understanding of the automotive or transport industry. You're strategic, results-driven, and confident building trust with stakeholders at all levels. Key skills and attributes: * Strong knowledge of sales processes and account management principles. * Ability to develop strategic, long-term account plans. * Exceptional communication, negotiation, and relationship-building skills. * Analytical mindset with the ability to use data for insights and strategy. * Proficient with CRM systems (Salesforce preferred). * Knowledge of FUSO, Mercedes-Benz and Freightliner products is an advantage. Why Join Us? At Keith Andrews, you'll be part of a supportive, forward-thinking team that values excellence and innovation. We offer: * Competitive remuneration package. * Ongoing training and professional development. * The opportunity to represent world-class brands. * Career growth within a nationwide network. * A company culture built on teamwork, respect and delivering the best for our clients. Apply Now If you're ready to take the wheel and drive success for our key clients, we'd love to hear from you. Apply today and join the leaders of the transport world. To apply for this job go to: https://keithandrews.recruitmenthub.co.nz/Vacancies & enter ref code: 6798143. Applications close 19 Sep 2025

About Us At Keith Andrews Trucks, we're proud to be New Zealand's leading commercial vehicle dealer, representing iconic brands such as FUSO, Mercedes-Benz and Freightliner. With a nationwide network and a team driven by excellence, we partner with businesses across the country to keep New Zealand moving. The Role We're looking for an experienced and driven Key Account Manager (KAM) to join our team. This role is all about building strong partnerships with key clients, identifying growth opportunities, and delivering tailored transport solutions that add value to their business. You'll be the main point of contact for your portfolio of key accounts, developing strategies that drive revenue growth while ensuring exceptional service and long-term relationships. What You'll Be Doing * Develop and maintain strong, long-term client relationships across multiple levels of each organisation. * Act as the primary contact for key accounts, understanding their business, challenges, and goals. * Create and execute account strategies to meet sales targets and identify growth opportunities. * Negotiate contracts and agreements that maximise profitability. * Work closely with internal teams, dealers, and international partners to deliver solutions. * Analyse market trends and competitor activity to stay ahead. * Prepare account performance reports, forecasts, and reviews for management. About You You'll bring proven experience in Key Account Management and a strong understanding of the automotive or transport industry. You're strategic, results-driven, and confident building trust with stakeholders at all levels. Key skills and attributes: * Strong knowledge of sales processes and account management principles. * Ability to develop strategic, long-term account plans. * Exceptional communication, negotiation, and relationship-building skills. * Analytical mindset with the ability to use data for insights and strategy. * Proficient with CRM systems (Salesforce preferred). * Knowledge of FUSO, Mercedes-Benz and Freightliner products is an advantage. Why Join Us? At Keith Andrews, you'll be part of a supportive, forward-thinking team that values excellence and innovation. We offer: * Competitive remuneration package. * Ongoing training and professional development. * The opportunity to represent world-class brands. * Career growth within a nationwide network. * A company culture built on teamwork, respect and delivering the best for our clients. Apply Now If you're ready to take the wheel and drive success for our key clients, we'd love to hear from you. Apply today and join the leaders of the transport world. To apply for this job go to: https://keithandrews.recruitmenthub.co.nz/Vacancies & enter ref code: 6798143. Applications close 19 Sep 2025