Description

Park and Tourism Operations Manager – Full-time | Permanent | Applicants must arrange their own accommodation About Us The Waterworks is a unique, eco-friendly adventure park in Coromandel, featuring over 70 interactive water-powered attractions designed for families, schools, and tourists. Committed to sustainability, creativity, and community engagement, we are seeking a hands-on Park and Tourism Operations Manager to lead operations, enhance visitor experience, and drive the long-term success of the park. This role is ideal for someone who enjoys rural life, is comfortable with seasonal fluctuations, and thrives in a dynamic, hands-on environment. The Role We are looking for a skilled and adaptable professional with a strong background in management, engineering, and marketing. You will take a leadership role in shaping the future of The Waterworks while ensuring smooth day-to-day operations. Key Responsibilities Operations & Maintenance * Oversee daily park operations, ensuring a high-quality visitor experience *. Carry out and supervise general maintenance (e.g. carpentry, welding, repairs) *. Manage health and safety across the site *. Coordinate logistics and supplies *. Adapt to seasonal work cycles and maintain site readiness *. Business & Financial Management Contribute to business planning and growth strategies Oversee ticketing, memberships, and customer experience initiatives Monitor budgets, forecasting, and cost control Build strong supplier and stakeholder relationships Marketing & Community Engagement Lead digital marketing and branding (social media, SEO, online bookings) Build local partnerships with schools, tourism operators, and businesses Promote educational and community-based initiatives Team Leadership & Hospitality Recruit, train, and supervise staff Foster a positive and productive workplace culture Oversee customer service, front-of-house, and café support Barista or café experience is a plus Hours and Pay This is a full-time position with a guaranteed minimum of 40 hours per week, worked over five days, including weekends and public holidays. Pay is between $30 and $40 per hour, depending on previous experience. The schedule is generally consistent, though flexibility is required during peak tourism periods. The role requires a strong presence during the summer season (October–April), when visitor numbers are highest. What We’re Looking For Background in Tourism, Hospitality, Engineering, or Business Management Strong hands-on skills: carpentry, welding, problem-solving Excellent leadership, communication, and organisational skills Digital marketing and e-commerce experience Full driver’s licence Fluency in English with a second language such as Spanish or German is a plus Commitment to long-term development of the park and team Why Join Us? Lead and shape a one-of-a-kind adventure park A role that blends leadership, practical skills, and creative marketing Live and work in a natural, eco-conscious setting Be part of a sustainable, community-driven tourism business with real potential How to Apply Apply online through Trade Me . Minimum of a CV and an introductory letter explaining why you feel this is the role for you. We’re looking for someone who wants to commit, take ownership, and help shape the next chapter of this special place.