Are You a Passionate Leader Ready to Drive Success? Mitre 10 Mega Rotorua is a locally owned and operated family business. As a diverse and growing company, we take pride in delivering high-quality products, expert advice, and the best value to enable our customers to enjoy a seamless and affordable DIY experience. We are currently seeking an experienced Manager to oversee our Timber & Building Department. This role involves working closely with an experienced 2IC and Team Leaders, managing Trade Drive-Thru, Power Tools, and Timber & Building Supplies. About the Role This is a Monday to Friday full-time position (40 hours per week) and reporting directly to the Store Manager  Core Capabilities * Customer Service Excellence – Provide outstanding service while acting in the best interest of the company.    * Industry Expertise – Strong knowledge of DIY, power tools, timber, and building supplies.    * Communication & Leadership – Ability to manage performance, motivate teams, and drive success.    * Financial Acumen – Budget management and inventory control expertise.    * Health & Safety Compliance – Strong understanding of workplace safety regulations and a commitment to maintaining a safe environment for staff and customers.    * Valid Driver's License – Full New Zealand Class 1 driver's license (forklift license advantageous).      What You'll Deliver * Exceptional Customer Experiences – Lead and develop a high-performing team that exceeds customer expectations.    * Operational Efficiency – Implement and optimize departmental processes to enhance productivity and service quality.    * Stock & Order Management – Ensure accurate stock control and timely fulfillment of orders.    * Health & Safety Leadership – Promote and enforce health and safety best practices, ensuring all employees operate in a safe and compliant environment.    * Team Development & Support – Drive engagement, training, and succession planning while taking on Duty Management responsibilities.   Why Join Us? We offer a supportive and stable team environment, alongside exciting benefits such as: ? Competitive remuneration ? Comprehensive training & career development ? Generous staff discounts ? Corporate discounts via Mitre 10's 'Perks App' ? Employee benefits, including Birthday Day Off, Trauma Insurance, and a Bonus Scheme At Mitre 10 Mega Rotorua, we prioritise workplace safety, ensuring every team member gets home safely each day. As part of our commitment, all successful candidates must complete a pre-employment drug & alcohol screening. Due to the fast-paced nature of our recruitment process, vacancy close dates may change. If you think you'd look great in orange, apply online today—before Monday 4th August 2025. No in-store applications will be accepted.