At Mitre 10 Mega Pukekohe, we're proud to be 100% Kiwi-owned and part of New Zealand's most trusted home improvement store. Our mission? Making DIY easy for our customers—and that's where you come in! This isn't your average customer service job. You'll be handling all sorts—helping customers, answering questions, processing returns, supporting checkouts, processing online orders, taking calls, and helping keep things running smoothly. No two days are the same, so we need someone who can stay cool under pressure and think on their feet. We need someone who: * Loves giving great customer service * Is organised and can juggle multiple tasks at once * Can make decisions and handle tricky situations with confidence * Has some leadership skills (you'll be working with a mix of full-timers and part-timers) * Has experience with POS systems (but don't worry, we'll train you!) * Is comfortable using a computer This position has rostered hours (40 per week) Sunday to Thursday.  So, if you want to work in a fun, dynamic work environment, as well as receive ongoing training, uniform plus a great staff discount, and you think you can deliver on what we seek, then please forward a CV and cover letter via this website.