**Kickstart Your Career with a Global Leader - Join Us as a Customer Service Administrator!** **Location**: Airport, Manukau **Hours**: Monday to Friday, 9:00am - 3:00pm Are you ready for a role that keeps you engaged, challenged, and growing? We're looking for a motivated and reliable **Customer Service Administrator** to join our dynamic team onsite at the airport. This is more than just a job, it's your chance to be part of a global logistics powerhouse that values its people, supports career development, and celebrates excellence every day. Whether you come from a call centre background, administration, or ideally a mix of both, this role offers the perfect opportunity to grow your skill set and build a long-term career in a supportive, fast-paced environment. **Why You'll Love This Opportunity:** * **Work-Life Balance** - Enjoy consistent weekday hours, Monday to Friday, 9:00am - 3:00pm, giving you plenty of time for your personal life. * **Competitive Pay** - Earn up to $29 per hour while building your career. * **Career Advancement** - Be recognized, valued, and supported as you grow within a global industry leader. * **Positive Team Culture** - Join a welcoming, inclusive team that genuinely works together. * **Dynamic Workday** - A perfect mix of customer interaction and administration - no two days are the same! * **Global Brand Exposure** - Be part of one of the world's most respected names in logistics. **Your Key Responsibilities**: * **Customer Engagement** - Make outbound calls to support loyalty programs and resolve queries. * **Complaint Resolution** - Respond professionally and empathetically to customer concerns. * **System Management** - Update customer records, call logs, and feedback in internal systems. * **Program Coordination** - Help manage reward and recognition programs. * **Team Support** - Assist internal teams with escalations and provide admin support to senior staff. **What We're Looking For:** * **Experience Mix** - Around 1.5-2 years in call centre roles and 1.5-2 years in admin roles. * **Tech Confidence** - Proficient in Microsoft Teams, Excel, Word, PowerPoint, and Canva. * **Excellent Communicator** - Friendly, clear, and professional on phone and in writing. * **Detail-Oriented and Dependable** - Organised, reliable, and able to work independently. * **Eager to Learn** - Motivated, coachable, and excited to develop your skills. **Why You'll Love Working Here:** Join a business that doesn't just deliver parcels-it delivers opportunity. With a strong focus on teamwork, recognition, and personal growth, this is a place where your effort truly matters. Whether you're starting to shape your career or looking to take it further, you'll gain the experience, exposure, and support to make it happen. **Ready to Apply?** Send us your CV and contact details today, your next great opportunity starts here!