Customer Care Specialist

Security Operations Centre Operator in Rotorua - On call Kia haumaru ai tatou katoa We’re FIRST Security, one of New Zealand’s market leaders in security. About the role: We have a on call casual opportunity to join our Rotorua team. These specialist roles within a Security Operations Centre will be different, with unique challenges daily but it’s all about people engagement - listening, observing, and helping. The duties will include: Receiving alerts from remote cameras, triaging the alerts and taking appropriate follow-up action Receiving calls from forest users who are having trouble gaining access through remote gates, vetting their credentials and remotely opening the gates (if appropriate) Proactively monitoring security cameras across the forest Dispatching forest security patrols and/or police to incidents Providing client reporting Managing user credentials within the operating systems (NX Witness, Gallagher Command Centre, Milestone). What we can offer you: Casual hours- on call when needing cover Full and ongoing training provided A supportive Team environment Pay rate of $31.00 per hour Essential skills: Communication skills - both written and verbal - incident/shift reports/Radio comms Great computer literacy skills and excellent attention to detail Be a people person and be solution focused. Work well under pressure and ability to multitask Ability to obtain a COA (we can assist you in getting this) High level of computer literacy Ability to work across a 24/7 roster pattern Desirable skills: Previous experience working in a call centre or control room environment Experience working with CCTV and/or access control software (eg NX Witness, Gallagher Command Centre, Milestone) Further Benefits: 24/7 Welfare Team support ensuring the safety of our officers on shift. Full access to First Security’s ‘Perks’ program with extensive discounts across a wide range of retailers, petrol and grocery. Full Access to EAP and Support services, including confidential counselling and financial budgeting services for both yourself and your family. There will be a full onsite training, ongoing support and the opportunity for great career progression. Applicants for this position should have NZ residency or a valid NZ work visa

Tasks and Duties You will be responsible for managing the daily operations of our Airbnb properties in Rotorua and will be doing the following specific duties and responsibilities: * Handles inquiries and customer bookings directly, either over the phone or through the internet. * Do the check-in and check-out for all guests * Collect and receive payments and make reimbursements when necessary * Organising cleaners * Organising the collection and delivery of linens and other supplies * Conducting property inspections and liaising with tradespeople to organise maintenance and repairs as necessary * Investigate and address any customer complaints or concerns in a proactive and efficient manner * Promote and showcase Airbnb properties * Prepare weekly reports covering finance, incidents, guests' stays, and more. Skills needed Successful candidates must have the following interpersonal skills: * Must have at least 2 years of relevant work experience * With excellent customer service and strong leadership skills * A team player, with initiative, and exceptional organizational and time management skills This position is full-time and permanent, with a minimum of 30 hours guaranteed per week. Applicants must be local residents or hold a valid visa to work for us.

Experienced Thai Massage Therapists Required: The Studio is looking for qualified and experienced 'Thai Massage' therapists to work in our busy premises in Rotorua, providing an opportunity to work in a friendly atmosphere with supportive management and an amazing Thai Massage and Reception Team. We are Seeking: • Therapists with 3 - 5 years’ experience in Thai Massage and possess valid training certificates in Thai Massage. Experience in Herbal Ball, Hot Stone, Aromatherapy, Tok Sen and other specialty treatments would be an advantage. • While our preference is for therapists that are resident in New Zealand, we will accept applications from suitable therapists that are on current valid work visas or are wishing to work in New Zealand. • All therapists must be able to speak some English, offer massage advice to clients and explain their treatments, very friendly with excellent 'people' skills, a passion for their job and the ability to work in a team environment. We offer: • A five and six day working week with flexible hours. (minimum 30 hours) • Four weeks paid holiday leave when qualified, 10 days sick leave, Public Holidays. • Earnings up to $1200 per week. (minimum $29.66 per hour) • Incentive and performance bonuses • Help with Work Visas - The Studio complies fully with NZ Immigration requirements • Transfer assistance to Rotorua if required and Accommodation, Legal and Medical Support once you get here. • Transport to and from work if required. • No office or payment processing experience required, all bookings are managed by our competent reception team. The Studio is a family-based business, no extras, no happy endings, no exceptions. As we are a massage facility specializing only in Thai Massage , we stress that you MUST be qualified with Thai massage experience. For further information: John or Thida - Business Managers The Studio Rotorua Limited Ph: 021 083 95358 Email: john@studiorotorua.co.nz

Taslo Engineering is a well-respected and established heavy engineering structural steel company that has been operational in Rotorua for over 30 years. Due to our increased workload, we have full-time permanent and fixed-term positions, available for STRUCTURAL STEEL TRADESMAN/ FABRICATORS/ WELDERS/ SITE ERECTORS and SITE LABOURERS. What we offer: • Guaranteed hours. • Plenty of overtime available, paid at an overtime rate. • A variety of work. • Being part of a strong motivated and supportive team. To be successful in this role you would need the following attributes: • Engineering experience in heavy fabrication of structural steel. • Experience in Fabrication and MIG Welding. • Be punctual, reliable and trustworthy. • Be self-motivated and be able to work unassisted, work to deadlines and produce quality workmanship at all times. • Must have a positive attitude towards health & safety. We are a very busy workshop so the ideal applicant needs to work well under pressure, unsupervised and as part of a team. Please email your CV to office.taslo@gmail.com or phone 07 347 4644 Ext 0.

Camp Manager– Property Manager (2 Roles) (Rotorua, NZ) Location: Lakes Ranch, Rotorua | Full-Time Lakes Ranch is a unique, faith-based residential campsite situated just 15 minutes from Rotorua and an hour from Tauranga. Set across a beautiful natural landscape with three camp facilities and a horse-riding area, we host a wide variety of events and groups throughout the year. At the heart of all we do is a commitment to expressing Christian faith through gracious hospitality and purposeful ministry. We are seeking a relational, skilled, and faith-filled Camp Manager to lead our team and guide the day-to-day operations of Lakes Ranch, while upholding our Christian mission, vision, and values. You’ll need experience in business or team management, HR, and H&S – plus a heart to serve and express the Christian faith through hospitality and action. Property Manager (Live-On-Site) We are seeking a practical, hands-on Property Manager with a heart for service and stewardship to join our team and help care for the beautiful site God has entrusted to us. About the Role: The Property Manager plays a vital role in maintaining and improving our camp facilities and grounds. You’ll oversee all aspects of property care—from general maintenance and repair, to managing contractors and ensuring compliance with health and safety standards. This is a live-on-site role and includes accommodation as part of the package. What We Offer: • On-site accommodation available if required. (suitable for families) • Leadership roles in a vibrant Christian environment • The opportunity to shape lives through service and hospitality • Varied, meaningful work in a naturally beautiful setting. To Apply: Please send your CV and a cover letter outlining your faith journey and relevant experience to seclakesrtrust@gmail.com Applications close: When filled

Customer Services Representative Fixed Term Post Haste Group North Harbour Looking for an exciting new career in the freight industry? Then look no further, your future is here Here at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and staff alike.  The Post Haste team are dedicated to providing all of our customers with an exceptional service and we pride ourselves in exceeding expectations and our friendly work environment. To be successful in this role you will have strong communication, an active listener, excellent time management, good computer knowledge, problem solving skills and the ability to think outside the square to get the job done! Enjoy being part of an elite crew who are wanting to succeed every day! What we can offer is: ·         A fulltime fixed term position ·         40 hours per week ·         Monday to Friday ·         9.00am till 5.30pm ·         North Harbour based ·         Opportunity to grow and build a career A full induction to our business will be provided, along with ongoing training and support. All applicants will be required to provide proof of their eligibility to work in New Zealand and undertake pre-employment checks. The Post Haste Group is a fantastic place to work, and we look forward to meeting with our potential new applicants. If you think you are up for the challenge, and think you have what it takes to join our team, send through your CV and application to: Kelly Havili Customer Services Manager Post Haste Group Kelly.havili@posthaste.co.nz