**About the Role:** As a Call Centre Representative, you will be the first point of contact for our customers, providing support, resolving enquiries, and ensuring a positive customer experience across every interaction. Key Responsibilities:** * Respond to inbound calls, emails, or chats in a professional and timely manner * Assist customers with queries, complaints, or service-related issues * Accurately log and update customer interactions in our system * Work collaboratively with other departments to resolve issues * Maintain a high standard of customer satisfaction and service delivery What We're Looking For: * Previous experience in a call centre or customer service role (preferred but not essential) * Strong communication and interpersonal skills * Ability to handle high call volumes and work under pressure * Proficiency in using a computer * A positive attitude and a willingness to learn How to Apply:** If you're interested in being considered for this role, please submit your Expression of Interest, including your resume and a brief cover letter outlining your suitability for the role. *"By applying for this job, you confirm you have read www.adecco.co.nz/privacy-policy/ and consent to the Collection Statement located via https://www.adecco.co.nz/collection-statement/* *By proceeding, you agree to receive marketing e-mails from The Adecco Group and acknowledge you can opt out at any time.* *As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."*