**Branch Manager** **Taupo** * **Lead from the front in a role where your actions shape real outcomes** * **Contribute to an iconic brand with over 200 branches in AUS & NZ** * **Salary plus benefits: company vehicle, fuel card, phone, profit share bonus, and milestone rewards included** ** With Kennards Hire You Can ** As a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we do. We're the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We're committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we're all focused on delivering what we say we will do - make our customers' jobs easy. ** About the role** As the BRANCH MANAGER, you will manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes. * Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget * Manage the branch P&L * Plan branch staffing in collaboration with the Area manager to meet profitability targets; * Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines * Prepare end of month reports and action business lost * Ensure equipment maintenance, servicing and workshop meets QOM standards * Develop customer relationships and network to identify business development opportunities * Role model and coach safe behaviour in accordance with Kennard's Safe Work policies and procedures, including PPE, manual handling techniques, lifting limits, and safe driving * Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability **** **About you** * Demonstrated previous experience leading a team in a management/supervisory role, with the ability to effectively delegate, coach and develop others * Strong financial acumen and experience managing P&L's * Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints * Experience in working within a network operation where collaboration with others has been an important part of success ** Join our team** You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we'll back you all the way with the tools and resources you'll need to succeed. You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise. There's also a great range of employee benefits and rewards on offer including: * All the training and development you need to build a successful career with us * Pathways to pursue your career, nationally and internationally * Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty) * Opportunity for profit share * Great employee discount rates on our hire gear * Our annual awards night, team BBQs and many other fun social events. As part of the recruitment process, you may be required to undergo background screening, which could include police and medical checks. **So, whether you're starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can. Simply hit the Apply button and we look forward to talking with you!**