Job Title: Sales & Marketing Coordinator Location: Auckland Central Reports to: Head of Sales Company: BFG (Bournville Furniture Group) ________________________________________ About BFG: BFG is a proud New Zealand-owned commercial furniture manufacturer with over three generations of experience. We design, manufacture, and install quality furniture across the healthcare, education, government, and corporate sectors. Our focus is on understanding client needs and delivering innovative, locally made solutions with care and consistency. ________________________________________ Role Purpose: The Internal Sales & Marketing Coordinator supports the day-to-day operations of the sales team and assists with the coordination of marketing activities. This role acts as the first point of contact for inbound enquiries, assists with quoting, order processing, and supports the execution of marketing communications and content. The role is pivotal in ensuring smooth, responsive, and professional support to clients, specifiers, and internal stakeholders. ________________________________________ Key Responsibilities: Internal Sales Support: • Respond promptly to incoming enquiries via phone, email, and website forms. • Prepare and follow up on quotes, pricing requests, and tender documentation. • Maintain CRM and customer databases to ensure accurate pipeline tracking. • Coordinate with production, logistics, and project teams to ensure smooth order processing and delivery timelines. • Provide general administrative support to the external sales team and management. Marketing Coodination: • Assist with the planning, coordination and execution of marketing campaigns, events and partnerships. • Review and update website content, including copy, web banners, vehicle model updates and blogs. • Manage and update social media channels, engage with followers, and analyse social media trends and performance. • Assist with the logistics and execution of marketing events, such as product launches and partnership events. • Develop marketing plans and marketing claims including reports on activity and statistics. • Handle various administrative tasks, such as managing databases and reports • Assist with the creation of marketing content including social media posts, email campaigns, and printed collateral. • Maintain and update product and project information for the website, brochures, and client presentations. • Support the organisation of trade shows, client events, and marketing promotions. • Help gather and write case studies and project photography content. • Monitor competitor activity and trends to support the development of marketing plans. ________________________________________ Skills & Experience: • Previous experience in a customer support, sales admin, or marketing support role (preferably in interiors, design, construction, or related industries). • Strong organisational and communication skills, with a keen eye for detail. • Confidence with Microsoft Office Suite; experience with CRM and marketing platforms a plus. • Ability to manage multiple tasks and deadlines in a fast-paced environment. • Interest in furniture, design, or the built environment is highly valued. ________________________________________ What We Offer: • A supportive and experienced team, with a strong reputation in the market. • Opportunities to grow within a locally owned and operated business. • A varied role that offers exposure to both sales operations and creative marketing. • Involvement in high-profile projects across New Zealand.