Role: Lead daytime operations across our 4 dynamic business pillars: ☕ Breakfast/Coffee Service 🍽️ Lunch & Dinner Dining 🎉 Functions/Events (40% sales focus) 🌙 Late-Night Prep Coordination Your Impact: The Role Breakdown Service Symphony (50%) - Lead daytime operations with military precision and zen-like calm - Craft WOW moments that make guests text "You NEED to try this place!" - Be the human Swiss Army knife: resolver of WiFi issues, smoother of ruffled feathers, finder of lost sunglasses Sales Alchemy (50%) - Turn routine transactions into relationship-building opportunities - Master the art of "Have you tried..." (spoiler: they'll want to) - Drive initiatives that make our daytime revenue outshine the night shift Ready to Make Daylight Delicious? The difference between ordinary and extraordinary is that little EXTRA... and we’re looking for someone who brings it with their morning coffee." --- We’re Looking For: ✅ 2+ years in premium hospitality leadership ✅ A sixth sense for reading guest energy ✅ Proven ability to upsell without being salesy ✅ Crisis management skills (spilled cappuccinos ≠ disasters) We Seek: ✅ 2+ years hospitality leadership. ✅ Proven function/event sales track record. ✅ Financial acumen (rostering, COGS management) ✅ Crisis resolution skills for high-pressure environments Why join us $75k to 80k + commission structure Staff meal program & beverage discounts Leadership development pathways Work-life balance with early finishes ( well for hospo ) Shape Auckland’s premier daytime hospitality hub. Tuesday to Saturday roster