Are You a Passionate Leader Ready to Drive Success? Mitre 10 MEGA Tauranga is a proudly locally owned and operated business. As a dynamic and expanding company, we're committed to delivering premium products, trusted expert advice, and unbeatable value, empowering our customers to enjoy a seamless, inspiring, and cost-effective DIY experience. We are currently seeking an experienced Manager to oversee our Building Zone. This role involves working closely with experienced 2IC's and Team Leaders, managing Trade Drive-Thru, Power Tools, and Timber & Building Supplies. About the Role This is a Tuesday to Saturday full-time position (40 hours per week) and reporting directly to the Store Manager.  This role will include one opening and one closing Duty Managers shift. Core Capabilities * Customer Service Excellence – Provide outstanding service while acting in the best interest of the company. * Industry Expertise – Knowledge of DIY, power tools, timber, and building supplies is a bonus - however we are mostly looking for strong leadership skills  * Communication & Leadership – Ability to manage performance, motivate teams, and drive success.  * Financial Acumen – Budget management and inventory control expertise.  * Health & Safety Compliance – Understanding of workplace safety regulations and a commitment to maintaining a safe environment for staff and customers.  * Valid Driver's License – Full New Zealand Class 1 driver's license (forklift license advantageous).  What You'll Deliver * Exceptional Customer Experiences – Lead and develop a high-performing team that exceeds customer expectations.  * Operational Efficiency – Implement and optimize departmental processes to enhance productivity and service quality.  * Stock & Order Management – Ensure accurate stock control and timely fulfillment of orders.  * Health & Safety Leadership – Promote and enforce health and safety best practices, ensuring all employees operate in a safe and compliant environment.  * Team Development & Support – Drive engagement, training, and succession planning while taking on Duty Management responsibilities.   Why Join Us? We offer a supportive and stable team environment, alongside exciting benefits such as: ? Competitive remuneration ? Comprehensive training & career development ? Generous staff discounts ? Corporate discounts via Mitre 10's 'Perks App' ? Employee benefits, including Birthday Day Off, Trauma Insurance, and a Bonus Scheme At Mitre 10 Mega Rotorua, we prioritise workplace safety, ensuring every team member gets home safely each day. As part of our commitment, all successful candidates must complete a pre-employment drug & alcohol screening. Due to the fast-paced nature of our recruitment process, vacancy close dates may change. If you think you'd look great in orange, apply online today—before Monday 3rd November 2025. No in-store applications will be accepted.