Drive customer satisfaction and your career forward with us! About the Role: We're looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge. In this role, you'll be the crucial link between our customers and the workshop, ensuring every vehicle service runs smoothly, from booking to completion. You'll play a key role in delivering exceptional customer service, maintaining strong relationships, and supporting workshop efficiency. Key Responsibilities: * Greet customers and manage vehicle check-in/check-out * Coordinate service bookings and workshop schedules * Communicate clearly with customers and technicians * Prepare accurate service quotes and invoices * Follow up with customers to ensure satisfaction * Promote additional products and services What you'll need to succeed: * 2 - 3 years' experience in customer service or a service advisor role * A friendly, professional manner with excellent communication skills * Strong attention to detail and ability to multitask * Tech-savvy with basic admin and invoicing skills * Full NZ driver's licence * NZ residency or a valid work visa What we offer: * Competitive salary depending on experience * Full-time, permanent role (minimum 40 hours/week) * Ongoing training and manufacturer-specific support * Career advancement within a trusted NZ automotive group About Ingham: Ingham is one of New Zealand's most established automotive groups, representing quality brands across the country. We are committed to excellence, innovation, and delivering the best for our customers and team. Apply Now: Take the next step in your automotive career - Apply today or visit Ingham Driven for more information.