Madison
Waitākere, Auckland, New Zealand
Madison Recruitment is proud to be partnering exclusively with a well-established New Zealand-owned business that supplies a wide range of trusted products to leading retail and trade customers nationwide. With a reputation for quality, innovation, and long-standing relationships, this business is known just as much for its down-to-earth, values-led culture as it is for its product range. They are now seeking a capable and proactive Inventory & Operations Coordinator to join their high-performing, close-knit team. This is a great opportunity to make a real impact in a varied role that requires precision, initiative, and a solutions-focused mindset. About the Role This is a key role within the operations function, sitting across inventory management, procurement, warehousing coordination, returns, and admin compliance. You'll be a critical link between internal teams, suppliers, and third-party logistics providers – ensuring smooth daily operations, accurate stock movement, and a high standard of service delivery. Key responsibilities include but are not limited to: - Inventory & Warehousing - Conduct daily stock audits and maintain reconciliation records - Prepare regular reporting on stock, pricing, and product updates - Assist with internal stocktakes, warehouse organisation, and H&S procedures - Monitor and action stock movement discrepancies, damages and rework items - Procurement & Returns - Process local purchase orders and support shipment coordination - Manage courier accounts and freight reconciliation - Process credits and returns with suppliers, customers, and sales reps - Oversee spare parts, bulk returns, and product servicing - Administration & Compliance - Maintain product, pricing and supplier databases - Assist with invoicing discrepancies and document control - Attend internal operations and inventory meetings - Support wider administrative tasks across the office and warehouse environment What We’re Looking For - Experience in inventory, warehousing, or retail operations — ideally within hardware, garden, or trade-related sectors - High attention to detail with strong Excel and data entry skills - Solid understanding of stock systems and supply chain processes - Proactive communicator with excellent problem-solving ability - Comfortable working both independently and as part of a team - Full NZ driver’s licence required; forklift licence beneficial What’s on Offer - Permanent role with a respected NZ-owned business - Supportive, close-knit team with strong tenure and a fun culture - Competitive salary plus birthday leave and long service leave - Staff discounts on a wide product range - Annual team conference and engaging team activities If you’re looking for a hands-on role where you can take ownership, solve problems and contribute to a positive team environment – please hit the apply button now!