First Contact is a privately owned outsource contact centre that has been supporting businesses across New Zealand and Australia since 1989. From our Auckland based centre, we operate 24/7, delivering tailored or ready-to-go solutions to our many and diverse clients. We are looking for someone to join our friendly team, who can deliver exceptional customer service, enthusiastically and consistently. We are currently looking for Part Time or Full Time Graveyard positions. The hours are 11pm - 7am, Monday to Sunday, on a weekly rostered basis. As we are open 24/7, 365 days a year, you will be expected to be available to work Public Holidays as required for which you will be paid time and a half and a day in lieu. Initially you will need to be available during business hours and some weekends for training. To become part of our team you will need the following qualities as a minimum: * Able to commit to hours between 11pm-7am Monday to Sunday on a rotating roster. * Have excellent English language skills both written and oral. * Proficiency with using technology and multitasking between different systems while actively listening. * Sound geographical knowledge of New Zealand. * Previous experience in a similar role is desirable. We are in Penrose and have free on-site parking and easy access to both bus and train. If you feel you have the skills and personality required to be successful in this role, we look forward to hearing from you.