Shamarra Alpaca Farm is a working alpaca farm and tourist destination overlooking Akaroa Harbour. We run daily farm tours and proudly showcase our exclusive collection of alpaca knitwear in our on-farm shop. We’re looking for an energetic, personable, and reliable individual with a genuine passion for animals, who can confidently guide visitors from all over the world around our farm. Mandarin-speaking candidates are highly preferred, but fluent English is essential. Key Responsibilities * Lead engaging, informative, and entertaining farm tours for groups of all sizes, ages and nationalities. * Share knowledge of alpacas, our farm, and our knitwear products with warmth and enthusiasm. * Assist in retail sales within the farm shop and promote our alpaca knitwear collection. * Provide support for social media content creation and occasionally represent Shamarra at off-farm events. * Help with general farm tasks and routine maintenance as required. * Work outdoors in all weather conditions. Requirements * Fluent English (Mandarin-speaking a strong preference). * A friendly, outgoing personality with great communication skills. * Passion for animals – experience with alpacas, horses, or livestock an advantage. * Previous customer service, tourism, or retail experience desirable. * A strong team player, self-motivated with initiative. * Must be physically fit and able to work outdoors in all weather conditions * Flexibility to work weekends, public holidays, and variable hours. * Must have NZ residency or valid NZ work visa, plus a full NZ driver’s licence.