Retail Store Manager – Refined Living, Parnell About the role We’re looking for an experienced Retail Store Manager to lead our thriving Refined Living team in Parnell, Auckland. In this full-time role, you’ll oversee all aspects of store operations — from driving sales and delivering exceptional customer experiences to leading a motivated team and maintaining our premium brand standards. Competitive salary and great benefits included. What you’ll do • Lead, coach, and develop a team of passionate sales associates to achieve excellence. • Oversee daily store operations, including inventory control and visual merchandising. • Drive sales performance through effective retail and marketing strategies. • Foster a positive, customer-focused store culture that reflects our brand values. • Work closely with regional and head office teams to deliver on company goals. What you’ll bring • Minimum 2 years’ experience in retail store management (furniture or homewares preferred). • Availability to work Saturdays. • Strong leadership and communication skills with a proven ability to inspire a team. • Demonstrated success in driving sales and implementing effective merchandising strategies. • Proficiency in inventory management and operational systems. • A flexible, hands-on approach and the ability to thrive in a fast-paced environment. • A genuine passion for delivering outstanding customer service. What we offer At Refined Living, we believe in rewarding our people. Alongside a competitive salary, you’ll enjoy: • Comprehensive training and professional development opportunities. • A generous staff discount across all our products. • Flexible work arrangements and a focus on work-life balance. • Career growth opportunities within our expanding company. About us Refined Living is one of New Zealand’s leading retailers of premium furniture and homewares. Our mission is simple — to deliver exceptional products, inspiring spaces, and service that goes above and beyond. We’re proud of our strong company culture, innovative approach, and commitment to excellence. If you’re an experienced retail professional ready to lead with passion and make your mark, we’d love to hear from you. Apply now to join the Refined Living team.