Cromwell Customer Service - Customer Facing Job Listings

Digital Services Librarian64227034395778110

Trademe

Digital Services Librarian

Are you tech-savvy and passionate about community learning? We’re looking for a Digital Services Librarian to lead digital innovation across our libraries. You’ll oversee our digital library systems, support staff and customers with digital tools, and help shape our online presence. What You’ll Do * Deliver and support library digital services and platforms * Train staff and assist customers with technology * Develop digital programmes that meet the needs of our community * Manage the library website and social media content * Analyse digital engagement and report on data * Collaborate on marketing and communications for the libraries. What You’ll Bring * Qualification or experience in libraries, IT, education, or communications * Strong tech and communication skills * Project leadership and customer service experience * A full driver’s licence * Applications close the 23rd of November 2025.

Central Otago, New Zealand

Negotiable Salary

Customer Service Rep - Wanaka64141804695810111

Trademe

Customer Service Rep - Wanaka

**Company Description**Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major brands, offering countless opportunities to grow and connect. Our stores offer a wide range of products, and our Passionate Experts provide end-to-end service from offering support and advice to delivering and installing purchases. Customers rely on us to help them walk away with the perfect product to suit their needs. **Job Description** **What Will You Be Doing?** We’re on the lookout for a Customer Service Representative who loves tackling problems and thrives on challenges. The main responsibilities for this role include: - Assisting customers at the counter with questions about payments, such as hire purchases and credit applications. - Helping with service repairs and sales inquiries. - Proactively addressing and resolving customer concerns. - Supporting administrative tasks. You’ll be an important part of our team, working to resolve customer issues and making sure we meet their expectations. **Who Are We Looking For?** This role is perfect for individuals with strong interpersonal skills who can remain calm under pressure, as you'll sometimes need to find the right words to resolve customer issues. This position involves making calls to customers and handling various administrative tasks, so having a friendly phone manner along with strong written and verbal communication skills is a must. The ability to quickly learn computer systems and a genuine interest in technology are essential! Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers. **Qualifications**Ideally, you will have: - Proven experience in retail, hospitality, or a customer-facing role - Excellent Communication Skills - A positive, can-do attitude - The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time - A passion for helping others and your team - Experience using a point of sales system is beneficial - An interest in tech **Additional Information**What can Noel Leeming offer you? - Team Card: Awesome Warehouse Group discount card for all our brands - Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community. - Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday. - Counseling: Through Benestar, you can access free confidential counseling and advice. - Career Progression: an excellent steeping stone into other internal opportunities. - Plus loads more!

Wānaka, New Zealand

Negotiable Salary

Library Assistant - Cromwell Part Time64141801464834112

Trademe

Library Assistant - Cromwell Part Time

We have an exciting opportunity for someone to join our library team, based at the Cromwell library as a part-time library assistant. You will play a key role in ensuring the experience for all customers at the library is welcoming, inclusive, accessible and community friendly. To view the full job description, please click 'apply now'. You will spend your day doing a mix of tasks including helping our customers by recommending reads, assisting with information enquiries, and aiding with a variety of different technology needs. You will also help deliver a wide range of library programmes, catering to a diverse audience. Hours of work are: Mon: 8.30am - 5pm Tues: 8.30am - 5pm Weds: 9am - 1pm And every second Saturday: 10.30am – 1pm Other work may also be available on a casual basis. To be successful in this role, you will need to have: * Previous experience in a customer-facing role * A creative flare * Adaptability and organisational skills * Empathy * Excellent communication and digital skills * Be a team player * Enthusiasm about learning new technologies, gadgets and the desire to keep up with technological advances * A full drivers licence – you will be based in Cromwell but will support branch libraries in the district as needed. Applications close on 2/11/25

Central Otago, New Zealand

Negotiable Salary

Library Assistant - Cromwell64038947841411113

Trademe

Library Assistant - Cromwell

We have an exciting opportunity for someone to join our library team, based at the Cromwell library as a fulltime library assistant. You will play a key role in ensuring the experience for all customers at the library is welcoming, inclusive, accessible and community friendly. You will spend your day doing a mix of tasks including helping our customers by recommending reads, assisting with information enquiries, and aiding with a variety of different technology needs. You will also help deliver a wide range of library programmes, catering to a diverse audience. To find out more information about what this role entails, please view the Library Assistant Position Description. To be successful in this role, you will need to have: • Previous experience in a customer-facing role • A creative flare • Adaptability and organisational skills • Empathy • Excellent communication and digital skills • Be a team player • Enthusiasm about learning new technologies, gadgets and the desire to keep up with technological advances • A full drivers licence – you will be based in Cromwell but will support branch libraries in the district as needed. Applications close 14/11/25

Central Otago, New Zealand

Negotiable Salary

Operations Team Member - Alexandra63612615782787114

Trademe

Operations Team Member - Alexandra

The role: This is varied role working across the Alexandra branch that will see you involved in serving customers on the trade counter and in the yard & Drive Thru area. * Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service * Supporting Inwards goods by accurately checking and receipting product into our systems * Cycle counting, stocking and Rotating products on shelves * Loading / Unloading vehicles This is a permanent role, offering 40 hours a week. Working Tuesday to Saturday. About you To shine in this role, you'll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. The ideal candidate will need to be flexible as this role will see you working across a few departments in one day. * Proven experience in a customer service in a retail sales environment or warehouse experience * There will be manual handling, and some heavy lifting required so you'll need to be physically fit and have solid health and safety values * Strong interpersonal skills and ability to build rapport to support our valued customers * A motivated, self-driven worker, with the skill to work proactively, independently and under pressure * Be confident with computers and learning new systems * A Full New Zealand drivers' licence is essential, and a forklift licence an advantage Our benefits: * Competitive hourly rate and Staff-buying privileges * Genuine development opportunities that come with being part of the wider Fletcher Building Group * Employment Education Fund * Health & Wellbeing initiatives including an Employee Assistance Program. Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Central Otago, New Zealand

Negotiable Salary

Customer Services Officer63612608617475115

Trademe

Customer Services Officer

As a Customer Services Officer at the CODC you will be the first point of contact for our customers. We are looking for someone with strong communication and de-escalation skills who thrives on interacting with a wide variety of people. Customer Services Officer This is a full time roll in a small customer services team based in Cromwell, you will be providing excellent customer service for both external and internal customers by receiving and responding to all enquiries and requests whether by electronic means, telephone or over the counter, receiving and processing payments, and providing additional administration support to the organisation. As the successful applicant you will: * Have a desire to provide an outstanding level of service to our customers * Be a confident communicator with a passion for resolving issues * Have the ability to think, talk, and type in a fast-paced environment, with excellent computer skills, in particular word processing, excel, internet and email * Be adaptable to change * Possess excellent communication skills and be able to work with people from a wide range of organisations and backgrounds * Have cash-handling experience * Be knowledgeable about Central Otago In return the successful applicant will receive: * Competitive market remuneration * A great working environment * Regular work hours * A wellbeing programme * A IS savvy workplace * An active social club * A commitment to te reo learning If this role sounds like you, we would love to hear from you. Applications close 7 September 2025.

Central Otago, New Zealand

Negotiable Salary

Showroom Team Member - Wanaka63612259989378116

Trademe

Showroom Team Member - Wanaka

The role As the one of the first point of contact at our Trade Counter and Trade Hall Showroom, you will interact daily with our customers who are the heart and soul of our business. We are looking for someone who wants to grow and develop within a strong Locally Operated & owned business Supported by PlaceMakers New Zealand. Daily you will be responsible for - * Building and maintaining effective relationships with them by being solutions focused, offering product support and technical information. * Process sales at our Trade Counter * Play an integral part of growing sales within this department * Merchandising and run instore promotions * Assist customer with any returns or repairs * Monitoring inventory and cycle counts. Offering 40 + hours a week, Monday-Friday. About you: You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must! * Proven experience in a customer service in a retail sales environment * Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds. * Motivated, self-driven and able to work independently. * Computer and numeracy knowledge * Great attention to detail, organised and great time management * Strong sales focus and excellent communication skills * Keen interest in progression to supervisory level Our Benefits: * Competitive hourly rate & Staff-buying privileges * Genuine career development opportunities that come when to loin a local Joint Venture franchise whist being part of the wider Fletcher Building Group * Employee Education Fund * Health & Wellbeing initiatives including an Employee Assistance Program * Be part of a diverse and inclusive team Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Central Otago, New Zealand

Negotiable Salary

Sales/Yardperson, Cromwell63612231660675117

Trademe

Sales/Yardperson, Cromwell

Strong relationships are at the heart of what we do. You'll help the rural sector continue to prosper through the advice, product and service you provide them; and we'll provide you with a wide range of opportunities to develop skillsets and help you progress. Regular hours - paid weekly On the job training and forklift/wheels endorsements paid for Team discount on commencement About the Role We have an opportunity for our next Outdoor Timber Specialist (Sales/Yardperson) to join our team, based at our Retail Store 75 Barry Avenue, Cromwell. You'll greet customers with a smile and 'can do' attitude, talk to them either in person or over the phone, finding out their product needs to ensure they get the best value option for their project. We work as part of small team here so being in the yard putting orders together, unloading/loading trucks, using the forklift/loader and putting product away will also be required. Standard hours of work are Monday to Friday 7:30 am to 5:30 pm. Saturday morning is worked on a roster amongst the team. Skills and Experience While a background in either customer service, yard work, farming or forklift experience may be an advantage, as full training will be provided, it is more important that you are able to demonstrate: * Self-motivation and reliability. * Honesty, integrity and a commitment to deliver what you promise. * A friendly, energetic and positive personality. * Physical fitness appropriate for lifting timber/posts with a commitment to safe work practices. * A willingness to be trained and learn new skills. You will need a full driver's licence (or the ability to get soon) as you will be required to drive our vehicles and get your F/W licence endorsements once trained. What's in it for you? * We have in-house training and online learning opportunities. We also pay for external training as needed such as forklift, wheels and first aid. * The satisfaction of building ongoing relationships with our customers - not just transacting a sale. * A position that can suit different stages of working life, whether you are starting out, looking for a change or to develop your current skills. * Team discount on commencement. * As well as getting to work with great team mates who are committed to supporting each other and are recognised for their specialist knowledge. Read about some of our Goldpine team at https://www.goldpine.co.nz/news-and-events/goldpiners About the Company We're a family-owned company that's been operating for over 40 years in outdoor timber with our main goal of bringing value to the customer. From fence posts and accessories to farm buildings and furniture, we are very proudly Kiwi-owned and have built a solid reputation for providing high quality products for outdoor use. We have purposely stuck to what we do best - being Outdoor Timber Specialists specialising in posts, poles, wire products, electric fencing, kitset farm buildings, treated sawn timber, treated plywood, outdoor furniture and a few important support products like cement, fasteners and tools. Find us on Facebook - Goldpinenz APPLY NOW! Use the 'Apply' button to complete our online application at https://careers.goldpine.co.nz Should you require further information regarding this opportunity please contact Mel Thompson, Talent Adviser on 027 244 8170. Please note as this is a permanent position applicants must be legally entitled to work in New Zealand indefinitely and subject to a criminal convictions check.

Central Otago, New Zealand

Negotiable Salary