**Job Description** Are you a **team player** who leads from the front, thrives under pressure, and embraces change? We’re looking for a confident **decision-maker** who’s passionate about solving problems, improving processes, and keeping things moving in a fast-paced environment. **What you’ll do:** - Coordinate transport schedules while adapting to changing customer needs. - Build strong relationships with drivers, scheduling team, and key stakeholders. - Communicate clearly and effectively – whether it’s face-to-face, over the phone, or in writing. - Identify issues quickly and work proactively to resolve them. - Seek out efficiencies and improvements that benefit the whole team. **What you'll bring:** - A collaborative mindset – you work well with others and build trust easily. - Strong problem-solving skills – you don’t just spot issues, you fix them. - The ability to stay cool under pressure and make smart decisions fast. - A drive for continuous improvement – you’re always looking for better ways to do things. **Experience** - Proven scheduling experience - Experience leading a team **Qualifications** **Essential:** - NCEA Level 3 or equivalent - Transport Operations background **Required:** - Knowledge of Dangerous Goods - Familiarity with Port and Rail facilities and booking processes **Skills:** - Strong analytical and problem-solving skills - Intermediate MS Office proficiency - Good technical aptitude - Excellent organizational and time management skills - Ability to thrive in a team environment - Excellent written and verbal communication - Strong interpersonal skills - Customer service focus - Proactive and forward-thinking mindset