Head of Trade Operations - Management Position Permanent - Full Time (40 hours per week) Location - Mitre 10 MEGA Invercargill Are you ready to lead from the front and help shape the future of trade operations in one of New Zealand's most iconic brands? Mitre 10 has been part of Kiwi life since 1974, and with the launch of our first MEGA store in 2004, we've continued to grow and evolve. Now, we're looking for a dynamic, driven individual to take the reins of our Drive Thru Trade Operation and support our trade growth strategy in Southland. About the Role: As our Head of Trade Operations, you'll be the heartbeat of our drive-thru trade yard, leading a team of up to 15 people to deliver exceptional service to our trade customers. This is a hands-on leadership role where operational excellence, customer focus, communication and team development are key. You'll be responsible for: * Leading and motivating the drive thru team to deliver outstanding customer experiences. * Ensuring smooth and efficient stock management and order picking operations. * Driving process improvements and maintaining high operational standards. * Building strong relationships with trade customers and suppliers. * Creating a safe, productive, and positive work environment. We're after someone who: * Has solid experience in the building or trade industry. * Is a natural leader with excellent communication and people skills. * Thrives in a fast-paced, customer-focused environment. * Is physically fit and comfortable with manual handling and forklift operation. * Is proactive, solutions-focused, and passionate about delivering results. Roster & Hours: * Monday to Friday with weekend work as required * 40 hours per week Why Join Us? * Be part of a locally owned business with a strong community focus. * Work in a supportive team environment where your ideas and leadership matter. * Enjoy career development opportunities in a growing business. * Make a real impact in a key leadership role. Ready to take the next step in your career? Apply now with your CV and Cover Letter and become part of a team that's building something great! Applications close on Sunday 30 November 2025.