Auckland Call Centre & Customer Service Job Listings

Perfume Spritzer - Albany64287889401345110

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Lead Generation Specialist64272226888962111

Trademe

Lead Generation Specialist

Your day-to-day job will be contacting existing and new clients, generating Sales leads for our Company, this is a part-time position for the next 6 weeks and may become full-time if you are the right person. Experience would be an advantage; you must have excellent skills in English both written and verbal and have a clear and concise phone manner with a fun and outgoing personality that you can deliver when speaking with customers. We are a Flag manufacture and supply flags to Corporate clients, Government, Local Councils, Real Estate as well as to the general public, a lot of our work is event based

Auckland, New Zealand

NZ$25-30/hour

Trade Support & Customer Service64271258648066112

Trademe

Trade Support & Customer Service

We’re on the lookout for a friendly, switched-on Trade Support person to join our team. If you enjoy helping builders get what they need, can handle being busy, and know your way around a computer, we’d like to hear from you. About the Job You’ll be working with our trade customers—builders, contractors, and DIYers—helping them with quotes, orders, and product advice. Every day’s a bit different, and you’ll be part of a supportive team that keeps the yard, store, and counter running smoothly. What We’re Looking For • Experience in trade sales or the building industry preferred but not essential • Great people skills and a good sense of humour • Confident using computers and point-of-sale systems • An interest in new technology and where it could used to progress us. • Reliable, practical, and happy to pitch in wherever needed What We Offer • Monday -Friday role with a well-established locally owned National brand business • Great team culture and a hands-on work environment • Ongoing training and room to grow • Competitive pay and staff discounts If you’re someone who enjoys helping others, has good product knowledge (or the willingness to learn), and wants to be part of a team that looks after its own, we’d love to hear from you. Send your CV to josh@mahiaitm.co.nz Build your future with Mahia ITM – where locals support locals.

Papakura, Auckland, New Zealand

Negotiable Salary

Trademe

CCTV operator

Step Into a Dynamic Role Where Every Day is Different – CCTV Operator Wanted! Are you ready to take on a fast paced position where your actions make a real impact? We’re on the lookout for motivated individual to join our CCTV and community safety team. Start Immediately & Make a Difference in Your Community This is an exciting opportunity to work in a high energy, varied environment where your attention to detail and quick thinking will help keep people safe and informed. You’ll begin in a patrol role and transition into CCTV monitoring, becoming the eyes and ears of the operation. Key Details - ASAP start until June 2026 - $30 per hour + 8% holiday pay - Based in Auckland CBD - Rostered fortnightly shifts across 7 days between 7am - 10pm so flexibility is a must! - Overtime available after 80 hours in a fortnight About the role This supportive team require additional assistance within the CCTV and community warden monitoring space, liaising with the wider organisation to ensure incidents are responded to correctly and announcements are made promptly, customer service and safety is paramount. The role will initally start within the patrolling team on the ground before moving into the monitoring position. Duties will include - Monitor live CCTV feeds and respond to incidents swiftly - Coordinate support teams and dispatch resources - Communicate clearly with internal teams and external stakeholders - Provide excellent customer service via phone and email - Liaise with local businesses and support community safety initiatives - Maintain accurate records and reports About you - Minimum 1 year of CCTV operator experience - Ability to pass a pre-employment drug and alcohol test - Strong multitasking and prioritisation skills - Tech-savvy with a keen eye for detail - Adaptable, resilient, and a collaborative team player - Passionate about customer service and community wellbeing If you are available ASAP, eligible to work in New Zealand and keen to hear more apply now! Reference: 143362

Auckland, New Zealand

Negotiable Salary

Customer and Product Support Representative64227910663681114

Trademe

Customer and Product Support Representative

Location: North Shore, Auckland Hours: 34 hours/week during school terms (minimal hours during holidays) Type: Office-based. Must be able to work between 8am -4pm. Simplifying School Life – One Interaction at a Time Our clinet Kindo makes school life easier for families and staff through our trusted platforms – Kindo and ezlunch. From payments and permissions to fundraising and lunch orders, they help over 500 schools and 200,000 caregivers stay organised and connected. They are growing fast and looking for a friendly, proactive team member to join our Customer & Product Support Team. What You’ll Be Doing - Supporting School Administrators, PTFA groups, and families with their queries - Helping users get the most out of our platform - Managing a portfolio of schools and building strong relationships - Troubleshooting issues and providing clear, helpful guidance - Collaborating with internal teams to improve customer experience What You’ll Bring - Confidence using multiple systems and learning new platforms quickly - Comfort working with data to spot trends and support needs - Strong written and verbal communication skills - Proven experience in phone-based customer service - A proactive approach to customer care and account support - Great attention to detail and time management - Ability to stay calm and focused under pressure - A positive, can-do attitude – we’re one team working toward a shared goal Why You’ll Love Working Here - Your work matters – every interaction helps someone - Family-friendly flexibility – school pickups, flexible hours, and occasional WFH - Supportive culture – we back each other up and share knowledge - Customers love us – and they’ll love the support you provide Ready to Apply? Send us your CV telling us why this role excites you. Please apply only if you: - Have the right to work in NZ - Are Auckland-based and able to travel to our North Shore office. This role will not be around for long, so if you want to join a company that is really going places then APPLY today. Reference: 143739

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

On-site Airline Support Specialist64162049396097115

Trademe

On-site Airline Support Specialist

- Immediate start - Office-based position located at the Airport Campus - Competitive salary and great benefits - Rotating rosters - 4 days on, 4 days off (No flexibility) About the company & role: We are currently seeking an Airline Support Specialist to join our client who is a global leader for crew accommodation solutions. Their technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. As an Airline Support Specialist, you will be responsible for providing exceptional customer service to our airline partners and passengers. This is a reactive role where you will need to be engaged, and a self-starter. Day to day responsibilities: - Provide assistance and support to our airline partners and their passengers - Manage flight disruptions, including rebooking, schedule changes, and cancellations - Communicate effectively with airline partners and passengers to provide updates and information - Work with other departments to ensure smooth operations and prompt resolutions - Maintain accurate records and documentation of all interactions and transactions Days & Hours: Full time, 40 hours per week. Rotating rosters 4 days on, 4 days off, between 12pm – 10pm. Flexibility to work overtime and on public holidays is required. About You: To be successful in this role, you will have... - 1-2 years’ experience in the airline, travel, or hotel industry - Experience in a fast-paced customer service environment - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving and decision-making skills - Flexibility to work various shifts, including weekends and holidays - Strong technical capabilities and the ability to pick up new systems quickly - Clear credit history Benefits: - Work for a well-known global brand in frontline customer service - Ongoing learning and development opportunities available - Complimentary and confidential EAP services - Access to global hotel industry discounts! This is an opportunity not to be missed so if you are ready for your next challenge, click APPLY today! Reference: 143627 Please note: To be considered for this opportunity you MUST be currently residing in Auckland, New Zealand with the eligibility to work full time.

Manukau City Centre, Auckland, New Zealand

Negotiable Salary

Drive-Thru Manager - Mitre 10 MEGA Glenfield64151887757953116

Trademe

Drive-Thru Manager - Mitre 10 MEGA Glenfield

Our Glenfield Mitre 10 MEGA store is looking for a Drive-Thru Manager to join a great management team and take the Glenfield Drive-Thru timber yard to the next level. We believe our people are our greatest asset, hence we are looking for a natural leader with excellent product and building industry knowledge, who is able to inspire the team to achieve outstanding results. You will be reporting to the Store Operations Manager. This role will see you having daily communication with the Drive-Thru Supervisor, Logistics Despatch Officer and the Trade Operations Manager. We are a 7-day operation, so the successful candidate will be required to work a 5 day, 45 hours per week roster, including weekend work. This will see you taking accountability for: * supporting all DIY, trade and commercial customers * the daily running and consistent linking of the Drive-Thru, Warehouse and Despatch teams * leading the safety culture across these teams * overseeing all stock control processes, including stock rotation, accuracy and replenishment * driving improvements in GP$ through smarter selling, margin control and product knowledge * maintaining high yard and warehouse standards, including efficient warehouse storage and layout for optimal safety and productivity * ensuring all equipment and vehicles are maintained, safe and compliant * ensuring despatch accuracy and on-time delivery performance for all customers To succeed in this role, you will be able to demonstrate: * a hands-on, lead-by-example leadership style * a high calibre of retail and merchandising skill * excellence in service, safety and stock management * strong commercial awareness with trade and retail customers * problem solving ability, with clear and direct communication skills * that you are capable of leading multiple operational areas effectively * that your industry knowledge and customer rapport will add value to our customers projects * building industry leadership experience would be a definite advantage Grove Mitre 10 is a recognised and respected member of the Mitre 10 group, owning and operating stores in Glenfield and Onehunga, and being a leading merchant supplier to Trade and Commercial businesses throughout the wider Auckland region. This role offers the opportunity to work in a positive, fast paced environment that is stimulating and enjoyable to work in. We live by our values of being One Team, Honest and Fair, Customer Obsessed, and Striving for Excellence. If you are a motivated individual who is passionate about being part of the Mitre 10 team, then we want to hear from you. Please provide your CV and cover letter, including your remuneration expectations, via this website. Please note that short-listed applicants will be notified of the next steps.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Customer Sales & Sales - Penrose64150987405057117

Trademe

Customer Sales & Sales - Penrose

This multifaceted counter-based role supports branch operations from assisting customers at the counter, unpacking and receipting goods in, to picking, packing, and dispatching customer orders, loading the delivery vehicle and ensuring our customers get their orders and quality service delivered on time every time. They participate in everything from inwards/outwards goods and stocktakes, to helping customers find the products they need and processing sales. How? By welcoming them to the branch, listening to their needs, and providing them with sound advice every time. Are you a customer service dynamo that thrives on diversity in their role? Then this could be the job for you! What do you need to bring to Corys? Your passion! We want you to bring passion and energy to your role every day. You will be excited by the opportunity to get out in front of Corys customers, get to know who they are and what their needs are, and present them with solutions and products that showcase precisely why Corys are one of the leading Electrical Wholesalers! Your excellent interpersonal & customer service skills along with your keen hunger to learn will see you stand out. It's your ability to work efficiently, accurately, and as part of a team that will see you succeed in this role. You are someone who can adapt your approach for different customers and consistently put your best foot forward when representing the business. This role can be physically demanding, so a decent level of physical fitness is required. You will also need your full driver license. Having your F-endorsement is beneficial but not required as we can get you trained in this area! What Corys can offer you? * Southern Cross Health Insurance – Wellbeing 1 * Your Birthday off as paid leave * Competitive salary package * Staff purchasing privileges * Monday to Friday, 42.5 hours per week – no weekend work Are you ready to make a difference? How to Apply? If your experience reflects the criteria outlined above, apply now, and tell us why you are interested in our Customer Service & Sales role. This position will remain open until filled. Who are we? Corys Electrical is a leading supplier of electrical, data, lighting, and safety products throughout New Zealand. With 36 branches nationwide and over 100 years of experience, we offer innovative solutions and excellent service. We are part of the D2A group, a well-established distributor across the Asia-Pacific region. At Corys, our people are central to our success. We welcome applicants from all backgrounds and are committed to diversity, equity, and inclusion. Visit us at: Corys Advantage

Auckland, New Zealand

Negotiable Salary

Inventory & Sales Administration, Warkworth64141806915073118

Trademe

Inventory & Sales Administration, Warkworth

What does the Inventory and Sales Administration do? Our Inventory and Sales Administration is at the heart of what we do — making sure products flow smoothly in and out, helping customers find exactly what they need, and keeping our stock and sales systems humming. From tracking stock trends and managing invoices to placing customer orders and running accurate stocktakes, this role keeps everything running seamlessly. They're curious, detail-oriented, and never afraid to ask "why" to find better ways of working. Sound like you? What you'll bring to Corys: Bring your passion and energy — we're all about people who love what they do! You'll shine in this role if you have: * A strong focus on customer service and a genuine desire to help. * A keen eye for detail and the ability to stay accurate, organised, and efficient. * Solid Excel skills and the adaptability to get the job done, whatever comes your way. * A love of learning and being part of a collaborative team. Experience in a trade or warehouse environment will give you a great head start — but it's not essential. We'll teach you what you need to know! What Corys offers you: * Southern Cross Health Insurance – Wellbeing 1 * Your birthday off – paid! * Competitive salary package * Staff purchasing privileges * Monday to Friday (42.5 hours per week) with occasional Saturday work Ready to take the next step? If you're looking for a role where your attention to detail and customer focus really make a difference — and you want to grow in a supportive, team-driven environment — we'd love to hear from you! Who are we? Corys Electrical is a leading supplier of electrical, data, lighting, and safety products throughout New Zealand. With 36 branches nationwide and over 100 years of experience, we offer innovative solutions and excellent service. We are part of the D2A group, a well-established distributor across the Asia-Pacific region. At Corys, our people are central to our success. We welcome applicants from all backgrounds and are committed to diversity, equity, and inclusion. Visit us at: Corys Advantage

Auckland, New Zealand

Negotiable Salary

Operations Adviser - Wellington & Auckland64141804670593119

Trademe

Operations Adviser - Wellington & Auckland

* Positions available in Wellington - Upper Hutt * Positions available in Auckland - Penrose * Kick start your career in Ara Poutama, Department of Corrections Would you like to work with dedicated people, be trained to work with exciting tracking technology and play a part in keeping our communities safe? If yes, this is the job for you! And this is a fantastic opportunity to kick-start your career in the Department of Corrections. Mo te tunga | About the role Our Operations Advisers are part of a team who are responsible for providing electronic monitoring services 24/7 to 6,000 defendants and offenders in New Zealand, using contact centre platforms and GPS technology. The environment is fast paced, and energetic and our tight-knit teams are busy, focused and committed to keeping the community safe. Nga pukenga me nga wheako | Skills and experience In this role, no two days are the same. To be successful in this role you will have: * Experience communicating over the phone/email with people from different backgrounds * Great critical thinking, and problem solving with sound judgement * Strong computer literacy skills and the ability to multi-task * Resilience when dealing with challenging situations * Openness to change, with a `can do' attitude * High integrity and professionalism * An ability to work from home if/when required for business continuity purposes Nga painga | The benefits The midpoint of the salary range is $74,902 per annum and the full range (85%-120%) is $68,345 - $80,238 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. Those new to the role will begin on the starting salary of $68,345. * In addition to your salary, you will receive a shift allowance of $2,000 per annum * You will receive a paid 30-minute lunch break, where in other organisations your lunch breaks are unpaid * You could have better work-life balance! Each week your total working hours can differ; ranging from 28.5 to 47.5-hours, however, you will always be paid for 40-hours (see the roster attached to this advert) * You will get 4-weeks annual leave entitlement and 5-weeks after a year's employment * Due to the shift work aspect of this role, you end up with approximately 160 days off a year - where other organisations offer 104-days off a year * You will receive an extensive 6-weeks upfront multi-media training, which includes live work simulations, reflection sessions, knowledge assessments, and an opportunity to do live work whilst being supported * You can expect a sense of satisfaction that comes from making an important contribution towards managing the people in our care and keeping our community safe. Mo matou | About us Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required. Tono inaianei | Apply Now To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered. When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work. Applications close on: Friday 19th December, 2025 (Note: applications will be reviewed and processed whilst the advert is live - you can expect to hear from us within 10 working days after your initial application). If you have any questions or want to learn more about a career with us, contact jess.escott@corrections.govt.nz, or visit careers.corrections.govt.nz.

Auckland, New Zealand

Negotiable Salary

Outbound Customer Service Representative640624984066571110

Trademe

Outbound Customer Service Representative

About the Company & Culture: Our client is one of the most trusted and well-known names in the airline industry — a brand that’s been connecting people and places for decades. With a proud history of safety, service, and innovation, this leading airline is recognised globally for its warm, customer-first approach and commitment to creating exceptional travel experiences. About the role: You will be part of a temporary team that will work on a project outside their business-as-usual responsibilities. We are seeking organised and customer-focused individual to contact customers proactively regarding their historic travel credits. Start Date: November Duration: 3 Months Days/ Hours: 12pm -8.30pm Monday – Sunday (5 days per week) Fixed Roster Location: Auckland CBD - 100% office-based role Must Have: - Strong communication and interpersonal skills - Reliability – attendance and punctuality are priority - Previous experience in customer service or call centre environments - Ability to learn and adapt with pace and ease - Resilience This role will not be around for long, so if you want to gain some great experience over summer then APPLY today. Reference: 143636

Auckland, New Zealand

Negotiable Salary

Trademe

Contact Centre Agent

First Contact is a privately owned outsource contact centre that has been supporting businesses across New Zealand and Australia since 1989. From our Auckland based centre, we operate 24/7, delivering tailored or ready-to-go solutions to our many and diverse clients. We are looking for someone to join our friendly team, who can deliver exceptional customer service, enthusiastically and consistently. We are currently looking for Part Time or Full Time Graveyard positions. The hours are 11pm - 7am, Monday to Sunday, on a weekly rostered basis. As we are open 24/7, 365 days a year, you will be expected to be available to work Public Holidays as required for which you will be paid time and a half and a day in lieu. Initially you will need to be available during business hours and some weekends for training. To become part of our team you will need the following qualities as a minimum: * Able to commit to hours between 11pm-7am Monday to Sunday on a rotating roster. * Have excellent English language skills both written and oral. * Proficiency with using technology and multitasking between different systems while actively listening. * Sound geographical knowledge of New Zealand. * Previous experience in a similar role is desirable. We are in Penrose and have free on-site parking and easy access to both bus and train. If you feel you have the skills and personality required to be successful in this role, we look forward to hearing from you.

Auckland, New Zealand

NZ$25-30/hour

Drive-Thru Manager - Mitre 10 MEGA Glenfield640080375246101112

Trademe

Drive-Thru Manager - Mitre 10 MEGA Glenfield

Grove Mitre 10 is a recognised and respected member of the Mitre 10 group, owning and operating stores in Glenfield and Onehunga, and being a leading merchant supplier to Trade and Commercial businesses throughout the wider Auckland region. Our Glenfield Mitre 10 MEGA store is looking for a Drive-Thru Manager to join a great management team and take the Glenfield Drive-Thru timber yard to the next level. We believe our people are our greatest asset, hence we are looking for a natural leader with excellent product and building industry knowledge, who is able to inspire the team to achieve outstanding results. You will be reporting to the Store Operations Manager. This role will see you having daily communication with the Drive-Thru Supervisor, Logistics Despatch Officer and the Trade Operations Manager. We are a 7-day operation, so the successful candidate will be required to work a 5 day, 45 hours per week roster, including one day of the weekend. This will see you taking accountability for: * supporting all DIY, trade and commercial customers * the daily running and consistent linking of the Drive-Thru, Warehouse and Despatch teams * leading the safety culture across these teams * overseeing all stock control processes, including stock rotation, accuracy and replenishment * driving improvements in GP$ through smarter selling, margin control and product knowledge * maintaining high yard and warehouse standards, including efficient warehouse storage and layout for optimal safety and productivity * ensuring all equipment and vehicles are maintained, safe and compliant * ensuring despatch accuracy and on-time delivery performance for all customers To succeed in this role, you will be able to demonstrate: * a hands-on, lead-by-example leadership style * a high calibre of retail and merchandising skill * excellence in service, safety and stock management * strong commercial awareness with trade and retail customers * problem solving ability, with clear and direct communication skills * that you are capable of leading multiple operational areas effectively * that your industry knowledge and customer rapport will add value to our customers projects * building industry leadership experience would be a definite advantage This role offers the opportunity to work in a positive, fast paced environment that is stimulating and enjoyable to work in. We live by our values of being One Team, Honest and Fair, Customer Obsessed, and Striving for Excellence. If you are a motivated individual who is passionate about being part of the Mitre 10 team, then we want to hear from you. Please provide your CV and cover letter, including your remuneration expectations, via this website. Please note that short-listed applicants will be notified of the next steps.

North Shore, Hauraki, Auckland, New Zealand

Negotiable Salary

Dispatch Services Centre Operator639962846959391113

Trademe

Dispatch Services Centre Operator

Join New Zealand's Leading Security Company - FIRST Security! At FIRST Security, we are committed to keeping people safe and secure across New Zealand. As one of the country's market leaders in security, we're looking for a National Operations Centre Operator to join our dedicated team based in Mount Wellington. This is an exciting opportunity to play a key role in ensuring the safety and security of our clients, while working in a dynamic, fast-paced environment. About the Role: As a National Operations Centre Operator, you will be responsible for managing a variety of security alerts, ensuring swift, effective responses to incidents, and maintaining the highest levels of customer service. You will be part of a supportive and dynamic team, ensuring that all dispatch operations run smoothly, with a focus on accuracy, timeliness, and professionalism. Key Responsibilities: * Dispatching jobs of varying service type, priority and maintaining service levels * Monitoring and responding to alarm events/alerts in line with company policies * Investigating delays or service failures and ensuring comprehensive incident reports are sent * Maintaining strict adherence to data privacy and confidentiality policies * Liaising with clients and handling sensitive information professionally * Log all events accurately, ensuring clear communication with clients and internal teams * About You: We are looking for someone who thrives in a fast-paced environment and can maintain composure under pressure. You should have: * Minimum of 12 months' experience in a customer service, monitoring, or dispatch centre environment * English as a first language with an excellent command of the language in written and verbal contexts * Strong communication skills, with fluency in both written and spoken English * Experienced and proficient at working with CRM systems, contact centre phone systems, and monitoring interfaces * A positive, professional, and friendly phone manner * Hands-on experience in real-time crisis management across inbound communications and surveillance systems * Proven ability to apply critical thinking and problem-solving skills in fast-paced, dynamic settings * An eye for detail and the ability to manage confidential information with discretion * Willingness to take on cross-functional responsibilities and collaborate beyond core role boundaries What We Offer: * Living wage * Full time 40hrs per week * Shift Roster 14:00 - 24:00 Friday - Monday * Free Parking Onsite for your convenience * Access to First Security's Perks Program, with discounts across a wide range of retailers, petrol, and groceries * Ongoing Training & Development to help you grow in your role * Welfare checks and a strong company culture focused on your Health & Safety * Full access to EAP services, including confidential counselling and financial budgeting support for you and your family If you are a proactive, self-motivated individual who thrives in a fast-paced environment, we want to hear from you! Apply Today! Or send an email to recruitment@firstsecurity.co.nz for more information or to arrange a confidential discussion about this role.

Auckland, New Zealand

Negotiable Salary

Customer Service (Part-time)639737427837461114

Trademe

Customer Service (Part-time)

**About the company** Our client is passionate about helping people save money while enjoying fantastic discounts! They specialise in offering discounted fuel cards and operate as a reseller, providing fuel card services on behalf of major fuel companies. This is only a part-time role, so if you are looking for full-time hours in the future, this may not be the job for you. I am saving you time with the application process. **** **The Opportunity** Do you thrive in a customer-focused environment? Are you detail-oriented with excellent communication skills? This is your chance to be the friendly voice of the company! As a Customer Service Representative, you'll play a crucial role in delivering exceptional service while ensuring accuracy in processing applications and dispatching fuel cards. Your keen attention to detail will help maintain the company's high service standards. Would ideally be good with invoicing, billing and accounting. **Key responsibilities:** * Handle customer inquiries via phone and email with professionalism and efficiency * Process applications and ensure accurate data entry * Resolve customer concerns quickly and effectively * Assist with daily marketing activities via email, phone, and SMS * Flexible to take up more responsibilities assigned by the manager **Who are we looking for?** * Previous customer service is a plus * Pro-active and Organised with great attention to detail * Excellent Written & Oral Communication Skills * Well-versed with MS Office * A customer-centric professional with a strong focus on delivering exceptional services. * The team loves to laugh, Humor is Welcomed! For a confidential chat, please call Shaima on 0272397538 **Who we are** At PERSOL, we connect people to meaningful work and growth. With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach. We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives. We strongly encourage applications from individuals from all communities. **Ready to make your next move?** Apply now to join our team. To learn more about life at PERSOL, visit persolnewzealand.com Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.

Auckland, New Zealand

Negotiable Salary

Café Bar Assistant - Summer fixed-term634998920940811115

Workable

Café Bar Assistant - Summer fixed-term

Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It’s all in a typical day’s work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands. At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. When you join the SeaLink team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family. At SeaLink, grow and progress personally and professionally. We offer unique career paths for life and with the right attitude, you can thrive and forge a rewarding career within the Sealink family. If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today! The ideal role if you want to enjoy working in a vibrant environment surrounded by the beautiful water this summer! With summer fast approaching, we have exciting opportunities for fixed-term Café Bar Assistants, who will be based at Half Moon Bay and will play a crucial role in ensuring customer satisfaction while contributing to the café’s overall efficiency. Our summer fixed-term positions start early October and go through until the end of February 2026. Working in this role, you will have the opportunity to learn the ropes of a Deckhand through assisting our Deckhands with operational and safety duties! The position requires early starts and works on a rotating roster, providing the chance to showcase your exceptional service skills within a stunning setting. Key responsibilities include: Providing exceptional customer service Following strict guidelines in food service Providing a welcoming and efficient service Maintaining knowledge of the menu offerings Assisting deckhands with operational duties as needed Requirements To be successful in this role, you must have your own reliable transport and should possess the following skills, knowledge, and qualities: Previous experience in a café or retail environment Understanding the principals of the safe sale and supply of alcohol Good local knowledge of visitor attractions Experience with POS systems A demonstrated ability to work under pressure Able to adapt easily to changing work conditions Ability to resolve customer queries with initiative and a positive attitude while being a productive team member. Benefits Career support - gain invaluable experience The opportunity to work for a company who cares about their people and communities Opportunity to work with passionate individuals and an incredible team If working on the water sounds is what you're seeking this summer, Apply now! Please submit your CV and a cover letter, specifically addressing the above skills and experience. A position description can be provided upon request. SeaLink has a strong commitment to workplace health and safety and the well-being of our people. Successful candidates will be required to undertake a pre-employment drug test and a criminal record check. All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand.

Half Moon Bay, Auckland, New Zealand

Negotiable Salary

Technical Support Analyst634998919193611116

Workable

Technical Support Analyst

Join the Global Pioneer of Predictive Demand Intelligence At PredictHQ, we’re redefining how businesses forecast demand by eliminating blind spots caused by unforeseen, event-driven disruptions. As the leader in predictive demand intelligence, our AI-powered platform helps companies master predictability - empowering them to optimise inventory, staffing, pricing, and marketing by understanding not just what events are happening, but why they matter. From concerts and sports games to unexpected weather events and airport disruptions, we track and forecast the impact of millions of real-world events across the world. Our platform leverages cutting-edge machine learning to create high-quality, forecast-grade data to deliver actionable insights via powerful APIs and an intuitive web app. The result? Businesses can anticipate demand spikes and dips with unmatched accuracy and agility. Our dynamic models adapt to changing conditions in real time, allowing customers to make smarter, faster decisions. That’s why industry giants like Domino’s, Uber, Expedia, and IHG rely on PredictHQ to stay ahead of demand and turn unpredictability into opportunity. Founded in 2016 and backed by Lightspeed Venture Partners, Sutter Hill Ventures, and Aspect Ventures, PredictHQ has offices in Auckland and San Francisco. Job Purpose 🎯 As a Technical Support Analyst, your core mission is to provide expert technical assistance to our customers, ensuring they not only resolve issues but truly succeed with our data and products. In this role, you’ll be the first line of support, confidently diagnosing and resolving customer-related technical issues while managing and prioritising multiple support queries efficiently. With your sharp problem-solving skills, deep technical curiosity, and understanding of data quality principles, you’ll deliver timely solutions that enhance the customer experience and improve our product in real-time. You’ll work closely with cross-functional teams across Product, Engineering, and Customer Success to escalate, communicate, and collaborate. Your proactive mindset will be key as you help build a robust technical knowledge base, monitor support channels, and surface insights from customer interactions to influence continuous improvement. Requirements Key Responsibilities 🔑 Act as the first responder for customer-related technical issues - triaging, resolving, and closing tickets with urgency and care. Manage and prioritise tickets raised by customers and Customer Success (CS) team members. Handle and resolve Intercom requests from our technical documentation webpages. Monitor and manage issues raised in our internal support channels relating to customers and from customers. Collaborate with Product and Sustained Engineering teams to escalate, prioritise, and track customer-facing issues. Proactively identify and flag unexpected customer behaviour or unusual patterns in product or data usage. Maintain clear, concise documentation of support interactions and technical resolutions. Follow up with customers to confirm their issues are fully resolved and they're satisfied with the outcome. Continuously expand your technical product knowledge and stay across updates to better support customer success. Skills, Knowledge and Competencies ⭐️ Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Strong analytical and troubleshooting skills, with a structured approach to problem-solving. Ability to efficiently diagnose and resolve technical issues Skilled at managing and prioritising multiple support tickets and tasks in a fast-paced environment. Quick to learn new tools, adapt to new technologies and updates related to the product and our data. Solid understanding of data quality principles and their role in delivering a great customer experience. Nice to have ⚡️ Experience or familiarity with Salesforce General 💼 Applicants for this position must have New Zealand residency or a valid New Zealand work visa. Ensure that all activities are conducted in accordance with internal policies and procedures, applicable legislation, rules and standards, including relevant Acts, Advertising Standards Authority rules and regulations, and industry body requirements. Based in Auckland, this role follows our hybrid approach - combining the flexibility of working from home with one to two days a week in the office to foster team connection and collaboration. Benefits PredictHQ Benefits 🤝 Health Insurance Paid Birthday Leave and Paid Family and Friends Day Leave Strong focus on your training and development 10 weeks of fully paid parental leave Flexible work arrangements A hybrid work environment centred on collaboration, agility and fun Options in a fast-growing company in its early stages $500 annual stipend to support your work from home setup Our Values 💛 PredictHQ is about teamwork to achieve huge things. We are building innovative and complex products, so our empathetic, hard-working culture is key to our success. We are proactive in helping our teammates grow and thrive in their careers, as well as making sure everyone can put their family and friends first.

Auckland, New Zealand

Negotiable Salary

Customer Care Consultant - Summer fixed-term634998886533141117

Workable

Customer Care Consultant - Summer fixed-term

If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today! We’re gearing up for a busy and exciting summer — and we need vibrant, customer-focused team members to help us shine! We’re on the lookout for friendly, energetic people to join our Half Moon Bay Customer Care team for the summer season — from early October through to the end of February 2026. This is a hands-on, people-facing role where you’ll be out and about helping customers find their way, answering questions, and guiding them onto our vessels. If you’re someone who loves a fast-paced environment, thrives on face-to-face interaction, and enjoys making someone’s day a little smoother, we’d love to hear from you. Our shifts start as early as 4:45am and finish as late as 6pm. Due to the early starts, you will have access to private transportation. Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It’s all in a typical day’s work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands. At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. When you join the SeaLink team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family. Key Accountabilities include: Oversee the smooth queuing and loading of vehicles and passengers onto our vessels. Receive in-bound customer booking(s) enquiries and/or complaints by telephone and email. Ticket office – be the face of SeaLink in the terminal office when serving our customers. Process all customer requests pertaining to sailing enquiries and bookings. Respond to all online/email queries in a timely manner. Be the escalation point for any customer complaints or queries. Maintain our booking system including online capability. Requirements To be successful in the role you will need to have the following skills, knowledge and experience: Experience in in-bound Call Centre experience / experience in using an online booking / reservation system is advantageous. Proven experience in customer resolution. Ability to establish and maintain effective relationships with customers and gain their trust and respect. The ability to work at other terminals as required. Benefits What We Offer: Career support - gain invaluable experience The opportunity to work for a company who cares about their people and communities Opportunity to work with passionate individuals and an incredible team If this role sounds like the exciting summer opportunity you're looking for, Apply now! Please submit your CV and a cover letter, specifically addressing the above skills and experience. A position description can be provided upon request. SeaLink has a strong commitment to workplace health and safety and the well-being of our people. Successful candidates will be required to undertake a pre-employment drug test and a criminal record check. All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand.

Half Moon Bay, Auckland, New Zealand

Negotiable Salary

Customer Care Coordinator (Trainer)634998874888981118

Workable

Customer Care Coordinator (Trainer)

At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. About the role: Working across our three terminals in, Auckland CBD, Half Moon Bay and Waiheke, this role will appeal to someone who has a passion for training, coupled with a strong background in administration. The Customer Care Coordinator (Trainer) is responsible for leading and implementing the training program for the Customer Care Team, ensuring all team members are fully equipped to provide outstanding service. A key part of this role is ensuring our Customer Care Team are at their best. Supporting them to unlock what true customer experience is and doing it in the safest way possible. With summer roles needed in peak season we need someone who can get the team up and running fast and to help renew energy for our seasoned team. You will need to be a whizz when it comes to quality assurance, service standards and in general unlocking the best of everyone, including the leaders of the different terminals. Additionally, the role involves the accurate and timely implementation and scheduling of timetables, along with managing uniform distribution, and supporting the sponsorship program. The Customer Care Coordinator (Trainer) is also expected to take customer bookings and assist with marshalling duties as needed. Requirements Key accountabilities include: Lead the delivery, and management of the induction training program for new team members, ensuring that all new hires are adequately trained and integrated into the team. Implement ongoing training sessions to keep the Customer Care Team up to date on policies, procedures, and best practices to ensure continuous improvement. Regularly evaluate training programs (including content and offerings) and operational processes to identify opportunities for improvement. Propose and implement changes to enhance team performance, service quality, and operational efficiency. Drive and oversee the quality assurance processes to monitor the performance of the Customer Care Team. Conduct regular audits and assessments to ensure compliance with internal service standards and regulatory requirements. Provide feedback and coaching to team members to enhance service quality, addressing any gaps identified through QA assessments. Support the leadership team in the accurate creation and maintenance of timetables within internal systems. Collaborate with the relevant teams to ensure that all scheduling needs are met and communicated effectively to both staff and customers. Oversee the management of uniforms for the Customer Care Team, ensuring proper distribution, tracking, and maintenance. Coordinate with suppliers, handle uniform orders, and ensure all team members are outfitted according to company standards. Additionally, you will provide general support and coordination across the Customer Care Team, assisting with daily operational needs and ensuring that team members are supported in their roles. Benefits What’s in it for you: Competitive remuneration The opportunity to work for a company who cares about their people Opportunity to work with like-minded, passionate individuals Awesome travel benefits via our vessels to Waiheke and Great Barrier Island Birthday leave- A paid day off to celebrate your birthday! Health Insurance Health and Wellbeing programme If this role sounds like the opportunity you're looking for please submit your CV and a cover letter, specifically addressing the above skills and experience. A position description can be provided upon request. SeaLink has a strong commitment to workplace health and safety and the well-being of our people. Successful candidates will be required to undertake a pre-employment drug test and criminal record check. All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand. 

Auckland Central, Auckland 1010, New Zealand

Negotiable Salary

Customer Experience Consultant634998880120351119

Workable

Customer Experience Consultant

Who we are: FleetPartners is an ASX-listed fleet leasing and management company operating across Australia and New Zealand. With a strong market presence, innovative technology platforms, and a commitment to sustainable transport solutions, we partner with businesses of all sizes to simplify and optimise their vehicle operations. As we continue to grow in Aotearoa, we’re looking for passionate professionals to join our high-performing, customer-focused team. This is your opportunity to help shape the future of sustainable mobility in New Zealand. Learn more here. Our commitment to Diversity & Inclusion: FleetPartners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We welcome applications from people of all backgrounds regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or cultural identity. Who we’re looking for: This role is to provide exceptional customer service and support to our customers, sales teams and other operational functions within the business. This will assist the Sales Team to achieve the Sales budget and the overall business strategy whilst providing an exceptional customer experience. Helping the business deliver an outstanding Net Promoter score (NPS) through the delivery of customer centric outcomes. Attract potential customers by answering product and service questions and suggesting information about other products and services. As a Customer Experience Consultant, you will achieve high levels of customer satisfaction when responding to inbound and outbound customer requests, take personal ownership for the customer experience to help influence their decision to renew or expand upon products and services, they have with us. Requirements What you’ll be doing: Understand the customer’s industry drivers, business objectives, and organisation so that effective growth / maintain / manage strategies are developed which will underpin the value that FleetPartners brings to the customer to drive to real business outcomes. Right first-time responses with all activities Customer life cycle administered and managed right first time from quote to full in-life management Generate customer quotes within SLA’s Delivery support to our customers and Sales professionals for onboarding and in-life management activities within SLA’s Drive early engagement in the customer buying process - diagnosing customers’ needs and tailoring solutions to match while networking within the customer account and industry Champion the customer needs and requirements within the FleetPartners organisation and work closely with the Sales Team, to ensure customer satisfaction every time Actively utilises the customer surveying solutions made available by the business Enable the Sales teams to seek opportunities for competitive migration Enable the Sales Team to achieve Sales budget targets while following established pricing policies and effective communication Manage and maintain a balanced approach to superior customer service and strategic account planning, quarterly results and long-term customer goals. Identify new sales opportunities and focus on providing consultative support by supporting sales with their value propositions for the customer. Manage and build customer contacts, serving as the customer’s ambassador, trusted advisor and advocate. Establish oneself as a focal point for Sales relationships and assist with information for contract negotiations. Manage all sales and operational related activity through the accurate, timely and detailed use of the Customer Relationship Management (CRM). We’re looking for someone who’s Minimum of 2 years sales support experience Minimum of 2 years’ experience as a customer experience specialist Proven experience in cross selling and consultative selling with experience in collaborating across both client and own organisation to drive the FleetPartners approach Demonstrated experience in customer engagement and building long-term relationships. Solid understanding of customer financials Proven experience in the customer experience journey Benefits What we offer: Our employee benefits are continually evolving to meet the needs of our people. They currently include - Up to 27 days annual leave per annum; Flexible and hybrid working arrangements; Generous paid parental leave; Learning and development opportunities; Corporate retail discounts. and more. Ready to drive change? Apply now… If your application is successful, we will contact you shortly. Please note that any offer of employment with FleetPartners Group is subject to the satisfactory completion of background checks, in accordance with applicable laws and regulations. Awards Toitu Net Carbon Zero certification WGEA Employer of Choice for Gender Equality Work180 Endorsed Employer for Women

Auckland, New Zealand

Negotiable Salary

Customer Care Consultant634998879034891120

Workable

Customer Care Consultant

If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today! We’re gearing up for a busy and exciting summer — and we need vibrant, customer-focused team members to help us shine! Based at our Auckland CBD terminal, we have casual and permanent roles available for immediate start, as well as fixed-term positions starting in early October through until the end of February 2026. Whether you're after a short-term gig or looking to start a longer journey with us, we have something for you. When applying, please let us know which type of employment you're interested in so we can best match you to the right opportunity! We’re looking for individuals who love working with people, engaging with people directly and over the phone. You’ll be out and about around the terminal, helping customers find their way, answering questions and assisting them as they board our vessels. Our shifts start as early as 5:15am and finish as late as 6pm. Due to the early starts, you will have access to private transportation. Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It’s all in a typical day’s work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands. At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. When you join the SeaLink team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family. Key Accountabilities include: Oversee the smooth queuing and loading of vehicles and passengers onto our vessels Receive in-bound customer booking(s) enquiries and/or complaints by telephone and email. Ticket office – be the face of SeaLink in the terminal office when serving our customers. Process all customer requests pertaining to sailing enquiries and bookings. Respond to all online/email queries in a timely manner. Be the escalation point for any customer complaints or queries. Maintain our booking system including online capability. Requirements To be successful in the role you will need to have the following skills, knowledge and experience: Experience in in-bound Call Centre experience / experience in using an online booking / reservation system is advantageous. Proven experience in customer resolution. Ability to establish and maintain effective relationships with customers and gain their trust and respect. The ability to work at other terminals as required. Benefits What We Offer: Career support - gain invaluable experience The opportunity to work for a company who cares about their people and communities Opportunity to work with passionate individuals and an incredible team If this role sounds like the exciting opportunity you're looking for, Apply now! Please submit your CV and a cover letter, specifically addressing the above skills and experience! A position description can be provided upon request. SeaLink has a strong commitment to workplace health and safety and the well-being of our people. Successful candidates will be required to undertake a pre-employment drug test and a criminal record check. All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand.

Auckland, New Zealand

Negotiable Salary

Jhunjhnuwala Family Māori and Pacific Youth Scholarship 2025634998918885131121

Workable

Jhunjhnuwala Family Māori and Pacific Youth Scholarship 2025

Kia ora, Talofa lava, and warm Pacific greetings! The Jhunjhunwala family in conjunction with Hind Management is proud to offer the Māori and Pacific Youth Scholarship in 2025. An initiative aimed at attracting Māori and Pacific Youth who are not currently in paid employment, education or training, providing exciting hands-on experience in hotel operations. Internships include experience with customer service & hotel sustainability, while nurturing confidence, connection and leadership skills and encouraging further studies in Hospitality with paid hourly wage, travel stipend and a cash incentive upon completion. The Role | Te Mahi On offer is the choice of two internships:Te Aranuku and Te Ararangi. Carried out in one of Sudima's seven Hotels, locations including Auckland CBD or South Auckland, Rotorua, Kaikōura, Christchurch and Queenstown. Te Aranuku (Focused Journey) Intakes in February and October 3 months focused in one department $25 hourly wage 20-30 hours per week (flexible around family/study commitments) Ideal for candidates seeking a foundation for further studies or work leading to specialisation area. Interns choose one department. Options include Rooms Division, Food & Beverage or Culinary (Kitchen) Department. Te Ararangi (Full Circle Journey) Commencing from October 2025 Six month job rotation internship $25 Hourly wage 20-30 hours per week, (flexible around family/study commitments) Ideal for candidates seeking a foundation for further studies or work leading to Hotel Management. Interns rotate through hotel departments experiencing: Rooms Division - Front Office, Administration, Housekeeping, and Culinary Division - Food & Beverage, Bar, Kitchen Interns will have the opportunity to shadow a leader in the final weeks. Who We Are - Ko Wai Mātou Hind Management builds, operates and manages high performing award-winning hotels, restaurants, bar and spas. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously. At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences. Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2019, 2022 and 2024 Requirements About You | Ko koe tēnei The scholarship is open to New Zealand residents of Māori and Pacific descent who are: Youth aged between 16-24 years Pursuing a hotel or hospitality career Seeking further studies in hotel, hospitality management, events, or tourism studies or recent graduates of these studies (within 6 months of graduation) This program offers more than an internship—it’s a way to uplift and inspire your whānau and community while building a thriving career pathway. Apply today - mentioning your preferred pathway, location and intake date - Applications close Monday 8th September 2025 for October intake - expressions of interest are accepted all year round Benefits “Nā tō rourou, nā taku rourou, ka ora ai te iwi.” With your contribution and mine, the people will thrive. One off Scholarship (study grant) upon completion- $1000 three-month / $2000 six-month internship. Travel stipend: upto $300 three month /up to $600 for six month interns Work time for self-directed learning and access to modules on Te Kura (Hind Management’s Learning Platform). Internal training focusing on customer service, communication, leadership and DEI awareness. Tailored cultural mentorship by Māori and Pacific leaders (or mentors trained in cultural awareness). Leadership development opportunities, including workshops with industry leaders from Māori and Pacific communities where possible. Involvement of whānau and community in key program milestones (Presentation on completion of the internship program). Ongoing access to professional development opportunities for three months. Guaranteed job interviews for high-performing interns for current vacancies. Partnerships with Māori and Pacific-owned businesses for networking and career opportunities. Cultural leave for interns to attend to whānau or community responsibilities as required. Well-being programs based on Te Whare Tapa Whā (Māori model of holistic health). Free meals whilst on-duty Nau mai, haere mai, tauti mai! Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Team talent@hindmanagement.com Hind Management aligns its conduct in keeping with Māori values, through Whanaungatanga it ensures a sense of family and belonging for our people and recognizes manaakitanga as the starting place for hospitality, and welcoming manuhiri (guests). We pride ourselves in looking after the interests of our people and our guests alike. He Kura te Tangata, we believe that we are all valued, our people, our guests and our communities across all our brands – we welcome all! E manawanui ana tātou | We care - Ka mahi tahi tātou | We work together - Ka whai tātou i te tika | We do the right thing

205 Queen Street, Auckland Central, Auckland 1010, New Zealand

NZ$25

Sales Consultant (Recruitment)639205010951691122

Trademe

Sales Consultant (Recruitment)

* Work From Home * Excellent Commission Structure * Previous Sales Experience (outbound calling) REAP Recruitment provides a Recruitment Service to the Real Estate and Property Industry. We are currently looking for an Outbound Sales Consultant (Recruitment) to manage existing candidate engagement and generate new leads. Your role will be to * call existing database about career opportunities * manage new enquiries * source addtional leads for current job opportunities * Database management Ideally we are looking for candidates that have the following attributes * Outbound calling experience (large volume) * Prior recruitment experience (preferred) * Self-motivated & dedicated to the task * Good knowledge of CRM's * Excellent telephone manner This role is suitable for someone who can manage their own time and not afraid to pick up the phone and includes a large volume of daily outbound calls (80% of role). The core role could be managed during "school hours" with any admin done (if required) at other times. The role on offer includes * Work from home * Flexible hours (school hours available) * Commission Only * Full support - we have great systems and process in place If you're currently working in in an Outbound Sales role or are a Resourcer in Recruitment then, in the first instance, apply below for more information. More detiails will be provided to qualified applicants.

Auckland, New Zealand

Negotiable Salary

Trademe

CCTV operator

Looking to step into a fast-paced role where no two days are the same? We are looking for candidates seeking CCTV roles! This role will be starting immediately and is a great opportunity to work in a busy, varied and challenging environment. You'll be the eyes and ears on the ground, monitoring live CCTV feeds, coordinating support teams, responding to incidents, and making sure the community gets the right info at the right time. Your role will be key in keeping people safe and informed. Key Details - ASAP start until June 2026 - $30 per hour + 8% holiday pay - Based in Auckland CBD - Rostered fortnightly shifts across 7 days between 7am - 10pm so you must be flexible - Overtime available after 80 hours in a fortnight About the role This supportive team require additional assistance within the CCTV monitoring space, liaising with the wider organisation to ensure incidents are responded to correctly and announcements are made promptly, customer service and safety is paramount. Duties will include - Highly accurate administration and monitoring - Customer service via phone and email, answering queries - Responding to incidents safely and efficiently - Dispatching resources proactively - Clear communication with all stakeholders - Liasing with local businesses - supporting the community About you - Must have previous CCTV operator experience for at least 1 year - This is a fast paced, customer centric team, where you will need to be adaptable and flexible to manage a changing environment - Ability to multitask and handle multiple priorities - High attention to detail and accuracy - Proficient with technology and new systems - Resilient, reliable and a great team player If you are available ASAP, eligible to work in New Zealand and keen to hear more apply now! Reference: 143362

Auckland, New Zealand

Negotiable Salary

Customer Relationship Manager639095671866891124

Trademe

Customer Relationship Manager

**Customer Relationship Manager** Embark on an extraordinary journey with our client, a leading force in the global transport market, revolutionising the industry with cutting-edge clean energy EV and hydrogen cell technology. Customer experience is at the heart of everything they do, and in the pivotal role of **Customer Relationship Manager**, you will play a key part in shaping that experience. In this role, you will manage customer complaints and feedback, ensuring swift resolutions while analysing trends to drive continuous improvement. Your efforts will not only enhance customer satisfaction, but also strengthen their reputation as a customer-centric organisation! **Benefits** * Being part of a 100% New Zealand owned company * Ongoing training and development * Collaborative, innovative, and engaging culture * Parking on site  **The Detail** * Manage and respond to customer communications across multiple channels * Conduct inquiries and analyse customer complaints * Liaise with dealerships, sales, and service management * Develop and maintain relationships with customers * Act as a primary contact for customer queries and complaints * Monitor key performance indicators related to customer satisfaction * Promote best practices in customer complaint management * Gather and analyse customer feedback * Drive a positive complaints culture internally to ensure complaints are welcomed and encouraged * Train internal teams on complaint handling and support career development of the customer service team * Handle tribunal queries **About You** * Experience handling and analysing complaints * Strong attention to detail and accuracy in data entry and record-keeping * Ability to implement and drive processes * Ability to act with sensitivity and remain objective and impartial * Solutions-driven with the ability to multitask and meet deadlines * Methodical and able to remain calm under pressure * Very strong telephone, written and general communication skills * Negotiation skills If you feel that you have the skillset and personality for this role, please apply now with a **relevant cover letter and CV** outlining why you are the perfect candidate! If you would like any further information about the role, please contact Matt at **Muster** on 09 394 7444.

Auckland, New Zealand

Negotiable Salary

Customer Service Representative638831075116811125

Trademe

Customer Service Representative

As one of our frontline staff you'll be a crucial part of delivering a spot-on customer experience and providing impeccable service to all our customers. Responsibilities of this busy role include: • Answering phones, emails, handling of enquiries. • Actively engaging with customers while accurately and efficiently working out hire costs, providing estimates, preparing invoices, recording bookings and collecting payment. • Completing hire agreements, calculating charges and processing payments. • General office duties such as the processing of mail. • A high level of attention to detail is required as well as strong numerical skills. You will need at least one year of full-time relevant work experience, a clean full-driver licence and fluent English. Working hours are from 07:30AM to 5PM, for a 45-hour week If you're up for a new challenge with a varied role, apply right now to be considered!

Auckland, New Zealand

Negotiable Salary

Customer Service Representative638321304299541126

Trademe

Customer Service Representative

**Kickstart Your Career with a Global Leader - Join Us as a Customer Service Administrator!** **Location**: Airport, Manukau **Hours**: Monday to Friday, 9:00am - 3:00pm Are you ready for a role that keeps you engaged, challenged, and growing? We're looking for a motivated and reliable **Customer Service Administrator** to join our dynamic team onsite at the airport. This is more than just a job, it's your chance to be part of a global logistics powerhouse that values its people, supports career development, and celebrates excellence every day. Whether you come from a call centre background, administration, or ideally a mix of both, this role offers the perfect opportunity to grow your skill set and build a long-term career in a supportive, fast-paced environment. **Why You'll Love This Opportunity:** * **Work-Life Balance** - Enjoy consistent weekday hours, Monday to Friday, 9:00am - 3:00pm, giving you plenty of time for your personal life. * **Competitive Pay** - Earn up to $29 per hour while building your career. * **Career Advancement** - Be recognized, valued, and supported as you grow within a global industry leader. * **Positive Team Culture** - Join a welcoming, inclusive team that genuinely works together. * **Dynamic Workday** - A perfect mix of customer interaction and administration - no two days are the same! * **Global Brand Exposure** - Be part of one of the world's most respected names in logistics. **Your Key Responsibilities**: * **Customer Engagement** - Make outbound calls to support loyalty programs and resolve queries. * **Complaint Resolution** - Respond professionally and empathetically to customer concerns. * **System Management** - Update customer records, call logs, and feedback in internal systems. * **Program Coordination** - Help manage reward and recognition programs. * **Team Support** - Assist internal teams with escalations and provide admin support to senior staff. **What We're Looking For:** * **Experience Mix** - Around 1.5-2 years in call centre roles and 1.5-2 years in admin roles. * **Tech Confidence** - Proficient in Microsoft Teams, Excel, Word, PowerPoint, and Canva. * **Excellent Communicator** - Friendly, clear, and professional on phone and in writing. * **Detail-Oriented and Dependable** - Organised, reliable, and able to work independently. * **Eager to Learn** - Motivated, coachable, and excited to develop your skills. **Why You'll Love Working Here:** Join a business that doesn't just deliver parcels-it delivers opportunity. With a strong focus on teamwork, recognition, and personal growth, this is a place where your effort truly matters. Whether you're starting to shape your career or looking to take it further, you'll gain the experience, exposure, and support to make it happen. **Ready to Apply?** Send us your CV and contact details today, your next great opportunity starts here!

Manukau City Centre, Auckland, New Zealand

Negotiable Salary

Trademe

Telefundraiser

About Us Eager to make phone calls on behalf of one of the best environmental charities in the world? We have the perfect role for you. This is the most rewarding telemarketing job you'll ever find to help drive positive change. We offer both full time work or a part time evening option. The latter is great if you’re a student looking for some part time work around your studies. Working Holiday Visas are welcome too. Previous sales experiences is desired. You must be unafraid of asking for financial contributions and motivated to achieve targets. Comprehensive training and support provided by our dedicated team of professionals. Market leading wages and benefits in the sector. What We Offer: *$28.95 Hourly rate *Health insurance *Comprehensive bonus scheme with ability to earn up to $200 extra per week *Permanent contract with paid leave *Full time Monday to Friday 12:15 pm - 8:45 pm with an early finish at 6:15pm on Friday *Part time Monday to Thursday 5:00 pm - 8:45 pm Auckland based: *Hybrid work arrangement (work from office everyday or work from office Tuesdays and Thursdays, work from home Monday, Wednesday, Friday) *Substantial kitchen facilities - tea, coffee, hot chocolate, all milks, ideal for preparing your own lunch when office based *Fantastic Mount Eden location walkable from the CBD and served by high frequency bus services Other locations: *Work from home *No commuting expenses or travel to work time when working from home. Come join our vibrant team of telefundraisers. We pride ourselves on our team culture. Our employees regularly say it is the best thing about working here. We have lots of fun calling environmentally conscious supporters all around the country inspiring them to join a fantastic organisation saving the planet. There is nothing more rewarding than fundraising for a cause that makes a huge difference. If this sounds like you please apply now. We look forward to hearing from you!

Auckland, New Zealand

Negotiable Salary

Service Advisor - Manukau638209772450591128

Trademe

Service Advisor - Manukau

Join the leaders in the transport world. Keith Andrews, New Zealand's largest Fuso dealership, representing FUSO, Mercedes-Benz and Freightliner, is looking for a Service Advisor to join our team in Auckland. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and wants to be part of a supportive, people-first workplace. What you'll do: * Be the first point of contact for customers booking in service and repair work * Provide clear advice on service needs, timeframes and costs * Coordinate workflow between customers and our workshop team * Ensure accurate documentation and invoicing of jobs * Deliver outstanding customer service every step of the way What you'll bring: * Previous experience in a Service Advisor or customer-facing role (automotive or transport industry an advantage) * Strong communication and organisational skills * A solutions-focused approach with the ability to juggle priorities * Confidence with computer systems and attention to detail * A team player attitude with a genuine passion for helping people What we offer: * Competitive pay + overtime opportunities * Full product training across Fuso, Mercedes-Benz and Freightliner * Career development with NZ's leading commercial vehicle network * Supportive team culture with a focus on safety and wellbeing At Keith Andrews, our people are the heart of our success. If you're ready to take the next step in your career and want to work with world-class brands in a company that values your contribution, we'd love to hear from you. Apply now and become part of our Auckland team. To apply for this job go to: https://keithandrews.recruitmenthub.co.nz/Vacancies & enter ref code: 6812882. Applications close 17 Oct 2025

Manukau City Centre, Auckland, New Zealand

Negotiable Salary

Customer Services/Checkout Operator638181664153621129

Trademe

Customer Services/Checkout Operator

At Mitre 10 Mega Pukekohe, we're proud to be 100% Kiwi-owned and part of New Zealand's most trusted home improvement store. Our mission? Making DIY easy for our customers—and that's where you come in! This isn't your average customer service job. You'll be handling all sorts—helping customers, answering questions, processing returns, supporting checkouts, processing online orders, taking calls, and helping keep things running smoothly. No two days are the same, so we need someone who can stay cool under pressure and think on their feet. We need someone who: * Loves giving great customer service * Is organised and can juggle multiple tasks at once * Can make decisions and handle tricky situations with confidence * Has some leadership skills (you'll be working with a mix of full-timers and part-timers) * Has experience with POS systems (but don't worry, we'll train you!) * Is comfortable using a computer This position has rostered hours (40 per week) Sunday to Thursday. So, if you want to work in a fun, dynamic work environment, as well as receive ongoing training, uniform plus a great staff discount, and you think you can deliver on what we seek, then please forward a CV and cover letter via this website.

Auckland, New Zealand

Negotiable Salary