NZ$35-40
Carter's Tyre Service Limited
Manukau City Centre, Auckland, New Zealand
OTR Tyre Technician-East Tamaki, Manukau City Fulltime, Permanent - Minimum of 40 hrs. & Maximum 55 hrs. a week. Salary Range $35-$40 • Great location-immediate start • No two days are the same in this hands-on OTR Tyre Technician position • More than just a job - you will be joining a great team with real career opportunities About the job: We are looking for an enthusiastic and experienced OTR Tyre Technician to join our Fleet Service team based in East Tamaki, Manukau City. You will be involved in removing and fitting OTR tyres (use of Stellar Tyre Handler to eliminate manual labour), complete thorough tyre maintenance, conducting regular tyre pressure checks, making any required adjustments, working mostly in Auckland and travelling from time to time to Waikato, Tauranga and Manawatu and reporting to the Branch Manager. Your hours will be Monday to Friday, between 7:30am – 5:00pm with rostered Saturdays 9:00am – 12:00 noon and rostered call outs. What are we looking for? • At least 2 years proven experience in Tyre industry -Specially OTR Tyres • Ability to work independently as well as part of a team. • Effective communication skills, both verbal and written. • A minimum of a clean full NZ Drivers Licence. • Class 2 licence preferred, but not essential. • Current work rights in New Zealand. • Preferably High School/ College Graduate • A friendly and positive outlook with a customer service focus. • An understanding that safety is paramount, with a commitment to site safety procedures. Specific Duties and Responsibilities • Delivery of high-quality service and specific products to customers. • Demonstrate product knowledge and show customers how to maximise the benefits. • Perform tyre inspections and record through the system (Fleet Service). • Strip and fit tyres as required following the standard operating procedure. • Repair punctures according to the company guidelines. • Greet the customer in a professional and polite manner – ready to make the sale. • Where possible meet the customer at their vehicle – preparing to make the sale (Retail). • Present solutions to customers including price, finance options, accurate product information and estimated time of delivery – closing the sale. • Follow up the sale ensuring the customer is happy – thank them for choosing Carter’s Tyre Service. • Maintain one’s own presentation and positive behaviours towards customers, employees and vendors – be the face of Carter’s Tyre Service. Procedures and Process Adherence • Assist in the Operation of an efficient branch that achieves financial budgets. • Actively engage in new customer business that provides sustainable growth attributing to bottom-line growth. • Compliance to Service Level Agreement process including TMS processes. • Ensure full completion of work processes are completed in full, on time and accurately (job sheets, timesheets, TMS, vehicle audits as an example) meeting operational deadlines. • Company uniforms must be worn always. • Vehicle audits and checks must be completed. • Report damage or wear and tear to vehicle and tools when it happens. • Adhere to rosters – Saturday and call out rosters. • Always obtain an order number for work to be completed. • Vehicles must be kept clean – inside and out. • Maintain equipment to the required OEM standard. • Actively engage with the wider Carter’s Tyre Service team to drive, problem-solving, and share learning with colleagues. Carter's Tyre Service Ltd is offering this OTR Tyre Technician position with an excellent remuneration package. A vehicle will also be supplied for transport. We highly value experience and expertise. If you have the skills and dedication, this is a great opportunity to be rewarded for your hard work with a highly competitive salary. This is more than just a job. You will be joining a great team with real career opportunities. Apply now!